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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in September 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 2981-2990 out of 7315

JO

Joel O

01/19/23

5 out of 5

Friendly and super helpful

Wasn't sure about what to do in order to move from my apple app store purchase, to the direct 1password billing solution - they assured me that things would continue working and helped me through the process. 10/10 happy to be a customer

DZ

David Zordan

01/19/23

5 out of 5

Prompt

Prompt, accurate answer

JO

Joel O

01/19/23

5 out of 5

Friendly and super helpful

Wasn't sure about what to do in order to move from my apple app store purchase, to the direct 1password billing solution - they assured me that things would continue working and helped me through the process. 10/10 happy to be a customer

P

PrÒtótype

01/19/23

5 out of 5

Fast response times

Fast response times, great deals with the sales department for new customers. Always being there for you and being helpful with any issue.

RF

Ryan Frazer

01/19/23

5 out of 5

Friendly customer service

The 1Password customer service associate I was emailing with was really friendly and helpful as we went back and forth.

FJ

Frederick J

01/19/23

5 out of 5

Great communication and was so thankful…

Great communication and was so thankful to get a credit for my recent Lastpass renewal so that I could move over to 1Password for no extra cost.

J

Jason

01/19/23

5 out of 5

I'm very impressed

I'm very impressed. 1Password exceeded my expectations for customer service, features, easy transition, and complete feature coverage.

BW

bill w

01/19/23

5 out of 5

Had a small inquiry about the status of…

Had a small inquiry about the status of my account. Wahid followed up and verified my information was correct. He was polite and helpful

DO

Dmytro Oleksandrovych

01/19/23

5 out of 5

Very useful great app

Recently I decided to update 1Password 7 to 8 and realised I’m using this great application since version 3 since 2010 year. OMG. I would like to say thanks for so useful app. I had zero issues with my passwords all these years…

DO

Dmytro Oleksandrovych

01/19/23

5 out of 5

Very useful great app

Recently I decided to update 1Password 7 to 8 and realised I’m using this great application since version 3 since 2010 year. OMG. I would like to say thanks for so useful app. I had zero issues with my passwords all these years…

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].