1Password Reviews in September 2026: User Ratings, Pros & Cons

My conversation with Josh at 1password…

My conversation with Josh at 1password customer support was efficient and helped to solve the challenge I was having. He was welcoming, responsive, and clear on the steps to reach the solution.

Perfect Integration in all my System…

Perfect Integration in all my System and smooth and clean Interface for year. Leading for iOS and macOS and well Designed at Windows.

Awesome App and best Support experience

I'm using 1Password since years now and its absolutely the best of the best password management tools in the market. I'm very happy with it. Recently I was the first time in contact with the support, since I wanted to merge my own and my wife's subscription into a family subscription. The whole communication with support was very purposeful and accurately described. I felt extremely well treated. Clarinda from 1Password gets a 12 out of 10 for that :-D

The support person solved my issue quickly

The support person, Mike Drewitt, provided a really useful solution to my question.

Fast customer support

It was the quick response time that I see as crucial when it comes to questions regarding a password keeper program! 1Password has demonstrated their commitment to this! Please never lose this priority! Suggestions....support live chat option.

Ten stars would not be enough !

Good morning. I have had experience with many support centers related to various services. That met with 1password support is nothing short of outstanding! I migrated from an old version to the new one, so, in these derivative steps, I needed all the precautions to ensure that my data was safeguarded. Well, from the first moment I received perfect assistance, guided step by step by the support of 1Password. There is very little to say about the application, one of the best on the market and ...

Life changing, login will never be the same again.

It all started from a Chrome security checkup a year ago. Just around the time when I got a new job. I always knew passwords was a problem, but like many people, I pretend it didn't matter. New job meant more passwords, typing passwords was annoying but having to switch between different chrome profile got annoying too. One day I decided to do something about it. Sort my life out. I will have no duplicate password, in fact I would not know any passwords. 1password pushed me to set 2FA for ...

Customer Service was very helpful

Im very happy with the customer service. I had a billing issue when i setup a new account and it was solved quickly. Product is great as well.

I was given clear instructions and good…

I was given clear instructions and good response times to address my situation.

I needed to find a new safe

I needed to find a new safe, trusted and reliable password manager after the recent debacle of LastPass security breaches, which effectively ruined my Christmas. I undertook a 14 day free trial 1Password, and while it took awhile to get my head around how it operates, I was soon up and running. I then noticed online that some people had secured a discount on their 1Password annual fee which was effectively a refund of the remaining subscription one had with LastPass. I contacted 1Password ...