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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in September 2026: User Ratings, Pros & Cons

Secure. Organize. Simplify.

4.89

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Starts from $2.99 / Month

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 2331-2340 out of 7315

R

ReTired

04/24/23

5 out of 5

The Kind of Customer Service You Wish Everyone Had

Linda was professional and she gave me the answer I needed immediately. She was also pleasant. You could tell from her tone that she loves her job. She gave me the kind of customer service I wish I got from everyone.

JH

Jack Hart

04/24/23

5 out of 5

Prompt and professional support.

Date of experience: April 25, 2023

JC

James Cartwright

04/23/23

5 out of 5

1Password and Eero

Quick and thorough response my questions.

JC

James Cartwright

04/23/23

5 out of 5

1Password and Eero

Quick and thorough response my questions.

K

klant

04/23/23

5 out of 5

Very happy with this app

Very happy with this app. With the browser plugins, I can also easily enter my passwords on a desktop. Also the customer service is quick and thorough and it helped solve my problem with ease.

S

Steve

04/23/23

5 out of 5

Best in class password manager, world class customer service!

I made the rookie mistake of forgetting my secret key and could not access my family plan. The Support team at 1Password guided me through the steps to create a new account and transfer my subscription in no time. More importantly, I've tried many password managers over the years and nothing comes close to 1Password. Highly recommend for personal and business use!

S

Steve

04/23/23

5 out of 5

Best in class password manager, world class customer service!

I made the rookie mistake of forgetting my secret key and could not access my family plan. The Support team at 1Password guided me through the steps to create a new account and transfer my subscription in no time. More importantly, I've tried many password managers over the years and nothing comes close to 1Password. Highly recommend for personal and business use!

K

klant

04/23/23

5 out of 5

Very happy with this app

Very happy with this app. With the browser plugins, I can also easily enter my passwords on a desktop. Also the customer service is quick and thorough and it helped solve my problem with ease.

SH

Susan Harrison

04/22/23

5 out of 5

The app is great

The app is great. I never have to worry about my complicated passwords.

SH

Susan Harrison

04/22/23

5 out of 5

The app is great

The app is great. I never have to worry about my complicated passwords.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].