1Password Reviews in September 2026: User Ratings, Pros & Cons

The team was very responsive and gave…

The team was very responsive and gave me explicit instructions for how to solve my problem

My best support experience ever!

Got my best support experience ever by Yasmina! Understanding, easy to work with and realy nice.

Excellent Customer Service

I had a problem with my 1Password account, and I contacted customer support. They were very helpful and responsive, and they were able to resolve my issue quickly. I'm impressed with the quality of 1Password customer support.

Installing 1Password8

Julia and Ashlee were very helpful and nice to deal with. Very impressed with 1Password customer service.

Very promising customer support

Very good (potential) customer support which leaves a great promising experience! I'm not a 1Password client yet (evaluating it) but with all the work going on, time for the trial flies by and would be difficult to properly evaluate it. I was able to get my trial extended so I can review it and see if it suits my needs. Where companies differ is not when things go well, but when things don't go well. This customer experience leads me to believe that it may not be painful if something ...

Thanks to Roya A

Thanks to Roya A. who was unexpectedly helpful in recovering my mess in different versions of 1Password on different devices I finally have all up-dated.

"1Password is the Gold Standard for Password Management"

What do you like best about 1Password? It has a robust set of both user and security features including being able to save more than just passwords (notes, personal information, files, etc) and being able to share items with families members or team members.

First of all 1Password is a great…

First of all 1Password is a great sponsor of open-source projects. This is great! But most of all the Autofill Feature is great in day-to-day usage. It makes navigating the web safely much easier.

Switching to 1Password

The 14 day trial option provided me ample opportunity to test out 1Password desktop app and browser extensions. I opted for the family option so my wife could also evalute it on her iPhone. It was easy to import passwords from our Lastpass vaults. We both agreed 1Password was easier to use, and felt confident to subscribe well before full 14 day trial had ended. Thanks to their option to claim credit for our remaining Lastpass subscription, I was able to obtain a generous discount on my ...

The guys who helped me stayed with me…

The guys who helped me stayed with me until it was complete. It took about 4 “back and forth” but it was a positive outcome.