9.8
SpotScore
1Password Reviews in September 2026: User Ratings, Pros & Cons
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1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 111-120 out of 7315
DW
Dimitri Wolford
07/13/24
1Password Customer Support
Mark L., the 1Password customer support rep who helped me, did an excellent job helping me troubleshoot an iOS issue preventing me from accessing my account. This was by far the fastest and most pleasant customer support experience I’ve ever had with any app.
A
Alex
07/13/24
Quick response and solution to my…
Quick response and solution to my question. As a new customer I am excited to see that customer support is a priority for 1password.
AK
André Kaiser
07/12/24
Fast, friendly and competent
Fast, friendly and competent processing when migrating two accounts. I wish support requests were handled this well everywhere
R
Roger
07/12/24
Great customer response / interaction /…
Great customer response / interaction / actions taken
R
Rochelle
07/12/24
Timely and friendly support
Timely and friendly support. Everything was also explained in detail and in a way that was easy to understand.
E
EK
07/10/24
Impeccable service you can trust & rely on
Been using 1Password for MANY years. Their impeccable service has not declined in the least, even with their very well deserved growth & success. They’re knowledgeable, efficient, pay attention to the problem at hand and stay on it until the question/issue is dealt with. With the increasing fears of hacks & breaches it’s such a comfort to feel safe with a company that truly has your back, especially with such sensitive & important information.
KS
Keith Scott-Mumby
07/10/24
patient and helpful with an old duffer
patient and helpful with an old duffer! thank you guys!
E
Ena
07/10/24
Great service
The team at 1Pass is very helpful with my enquiries. Would definitely recommend them!
J
Jason
07/09/24
Used Dashlane for years but recent…
Used Dashlane for years but recent reviews made me switch. They offered a 75% discount because I had a love subscription to DL and the whole process was quickly dealt with by their support team. Great service in helping me switch, great pricing, what's not to like? 👍
MC
Marco Cassone
07/09/24
fast and helpful
fast, good and very helpful!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].