12twenty Reviews in August 2026: User Ratings, Pros & Cons
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12twenty Reviews & Ratings
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Ingram
07/07/25
Their platform is clunky, support is practiclly nonexistent, and they don't care once you've paid
I regret ever trusting this company with our data and users. The platform is riddled with bugs, painfully slow, and constantly crashes during critical tasks. Every support ticket I opened either went ignored or received the same cookie-cutter response, and escalation is a joke—they'll close your ticket before actually resolving anything. Their onboarding was just smoke and mirrors—once the contract was signed, all meaningful communication disappeared.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].