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I'm a freelancer and I'm curious about how the payment processing feature works in 10to8. Can clients pay directly through the app?
Head of Product
Depends entirely on the plan you select. 10to8 includes a payment processing feature that allows clients to pay for their appointments directly through the app, which is particularly useful for freelancers who want streamlined transactions. The platform integrates with various payment gateways, enabling you to set up payment options that suit your business needs. This can help enhance the overall client experience by allowing them to pay at the time of booking rather than after the service has been rendered. When setting up your account, you can choose to enable online payments, meaning that once clients book an appointment, they can complete payment seamlessly. You’ll also have the ability to send payment receipts and confirmations via email, which adds a professional touch to your service. For instance, if you’re running a consulting business and have a client book an hour-long session, they can pay through the app, and you’ll receive the payment easily, saving you time and effort managing invoices. However, you should be aware that depending on your chosen payment gateway, there might be transaction fees that can cut into your earnings. Additionally, if your services are priced variably or depend on individual negotiations, you might find this feature less beneficial as fixed pricing fits more neatly into the automated payment process. In summary, if direct client payments are a significant part of your operations, ensure to explore the payment processing capabilities during your trial, making sure it aligns with your payment preferences.