I'm a freelancer and I'm curious about how the payment processing feature works in 10to8. Can clients pay directly through the app?
Head of Product
Depends entirely on the plan you select. 10to8 includes a payment processing feature that lets clients pay for appointments directly through the app, which is useful for freelancers managing transactions. The platform integrates with various payment gateways, so you can set up payment options that match your business needs. This allows clients to pay at booking rather than after the service. When setting up your account, you can enable online payments so clients pay immediately after booking. You'll also send payment receipts and confirmations via email, adding a professional touch to your service. For example, if you run a consulting business and a client books an hour-long session, they can pay through the app and you receive the payment right away, saving time on invoice management. However, depending on your chosen payment gateway, transaction fees may reduce your earnings. If your services are priced variably or depend on individual negotiations, this feature may not work well since the automated process works best with fixed pricing. If direct client payments are important to your operations, explore the payment processing capabilities during your trial to confirm they align with your payment preferences.