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12 Free Uniphore Alternatives Ranked by Real Users (2026)

Explore 12 alternatives to Uniphore — vetted by our editors with real user reviews, pricing, and feature comparisons.

Uniphore alternatives: our 12 top picks at a glance

Quick answer

The best free chatbots software tools to replace Uniphore are Tiledesk, Alterra and Floatbot. Tiledesk sits at number one with a SpotScore of 7.7. Compare all 12 on score, rating, and pricing below.

Outgrown Uniphore, or never quite settled in? These 12 chatbots software free alternatives are the strongest alternatives, ranked by SpotScore, which fuses verified user satisfaction with market presence, plus star ratings and pricing. We vet each one. The table below sums them up; the sections after go deeper.

ProductSpotScoreRatingPricingBest for
TiledeskBoost your support capacity with AI chatbots.7.7Not yet ratedFreeFree Trial · Freemium · Subscription · Quotation Basedteams of all sizes
AlterraRevolutionize customer engagement with AI-powered chatbots.Not yet ratedFreeFree Trial · Quotation Basedteams of all sizes
FloatbotEmpower insurance with conversational AI.Not yet ratedFreefrom $99/moteams of all sizes
ZylonBoost productivity. Secure your data. Simplify with Zylon.Not yet ratedFreeFreemium · Quotation Basedteams of all sizes
EBI.AIInnovative AI for exceptional customer service.Not yet ratedFreeQuotation Based · Free Trialteams of all sizes
WebbotifyEmpower your website with an AI chatbot.Not yet ratedFreeSubscription · Free Trialteams of all sizes
AI PlaygroundExperience the power of AI in every conversation. Not yet ratedFreeFree Trial · Subscriptionteams of all sizes
NexusGPTTransform any task with autonomous AI agents.Not yet ratedFreeFreemium · Subscription · Quotation Basedteams of all sizes
WabotsEffortless WhatsApp Automation for Business SuccessNot yet ratedFreeFree Trial · Freemium · Subscriptionteams of all sizes
AgentXEmpower your business with AI-driven chatbots seamlessly.Not yet ratedFreeFreemium · Quotation Based · Subscriptionteams of all sizes
Chatbot.teamTransforming customer service with AI-powered chatbots.Not yet ratedFreeFreemium · Quotation Based · Subscriptionteams of all sizes
Bot9Streamlining your business, one AI at a time.Not yet ratedFreeFree Trial · Quotation Based · Subscriptionteams of all sizes

7.7

SpotScore

Tiledesk - Live Chat Software

Tiledesk

Boost your support capacity with AI chatbots.

Best for: SMB teams · Mid-market · Enterprise

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What is Tiledesk?

Chatbot Design Studio is a platform that empowers anyone to create AI-powered chatbots and AI agents using drag-and-drop technology. With this platform, you can design AI agents, train them on your specific data, and let them independently handle customer inquiries. This results in achieving ...

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Free TrialTry Free →·

Tiledesk offers custom pricing plan

Alterra - Chatbots Software

Alterra

Revolutionize customer engagement with AI-powered chatbots.

Best for: SMB teams · Mid-market · Enterprise

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What is Alterra?

Alterra is a high performance, enterprise-grade chatbot software and artificial conversational intelligence platform. It is powered with real-time neural networks and deep learning techniques to understand user intents with precision. Alterra helps all brands in customer engagement, activation, ...

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Free TrialTry Free →·

Alterra offers custom pricing plan

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Floatbot - Speech Analytics Software

Floatbot

Empower insurance with conversational AI.

Best for: SMB teams · Mid-market · Enterprise

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watch-demo

Watch Demo

What is Floatbot?

Floatbot is an innovative conversational AI suite designed specifically for insurance carriers, agencies, and brokers. It offers AI-powered Chatbot and Voicebot solutions to drive digital sales of insurance by 150% and reduce customer support costs by 40%. This omni-channel and multilingual ...

Read more about Floatbot
Free TrialTry Free →·

Floatbot offers custom pricing plan

Zylon logo

Zylon

Boost productivity. Secure your data. Simplify with Zylon.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Zylon?

Your teams are likely already using AI tools like ChatGPT, risking data breaches and compliance issues. ‍ Embrace the power of AI without compromising on security. ‍ Incorporate Zylon to boost your teams while ensuring your data stays 100% secure within your infrastructure. With Zylon, achieve ...

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Zylon offers custom pricing plan

ebi logo

EBI.AI

Innovative AI for exceptional customer service.

Best for: SMB teams · Mid-market · Enterprise

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What is EBI.AI?

EBI.AI is a customer assistant platform that lets support teams deploy an AI-powered conversational assistant quickly, without extensive technical setup or AI development expertise. It handles routine customer queries 24/7, reducing wait times and the volume of tickets that reach human agents. ...

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Free TrialTry Free →·

EBI.AI offers custom pricing plan

webbotify logo

Webbotify

Empower your website with an AI chatbot.

Best for: SMB teams · Mid-market · Enterprise

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What is Webbotify?

Webbotify is an AI chatbot platform for website owners, SaaS companies, and small e-commerce businesses that want to capture leads and deflect support tickets without building custom chat infrastructure. It trains a chatbot on existing website content and handles common visitor queries around ...

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Free TrialTry Free →·

Starts from $16/month

AI Playground LOGO

AI Playground

Experience the power of AI in every conversation.

Best for: SMB teams · Mid-market · Enterprise

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What is AI Playground?

AI Playground helps more people explore and find the best AI answers for their needs. Users are 73% more likely to achieve better AI output using this platform. Now, users can chat with multiple bots simultaneously, including ChatGPT-4o, Google Gemini 1.5 Pro, Claude 3 Opus, Bing Chat, ...

Read more about AI Playground
Free TrialTry Free →
NexusGPT logo

NexusGPT

Transform any task with autonomous AI agents.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is NexusGPT?

NexusGPT enables anyone to build, finetune, and integrate autonomous AI agents without touching a single line of code. On Nexus, you can create agents able to perform about any task you can imagine and integrate them where it matters the most for you (from your website all the way to your ...

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NexusGPT offers custom pricing plan

Wabots

Wabots

Effortless WhatsApp Automation for Business Success

Best for: SMB teams · Mid-market · Enterprise

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What is Wabots?

Wabots is a WhatsApp Automation tool that helps the business to reach all WhatsApp users. Wabots is a user-friendly software to send WhatsApp messages to a number of contacts for a very less cost. Wabots can make you send messages to saved/unsaved contacts with attachments like pictures, audio, ...

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Free TrialTry Free →
AgentX

AgentX

Empower your business with AI-driven chatbots seamlessly.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is AgentX?

AgentX lets businesses build and deploy custom AI chatbots without coding. Users configure an agent with a name, role, and knowledge base in under 5 minutes, then embed it on WordPress, Webflow, Shopify, or Squarespace.

Read more about AgentX

Starts from $19.00/month when Billed Yearly, also offers free forever plan

Chatbot.team

Chatbot.team

Transforming customer service with AI-powered chatbots.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Chatbot.team?

Chatbot.team is an AI chatbot platform that automates customer service and sales interactions, handling routine inquiries around the clock without manual intervention. Businesses use it to reduce response times, qualify leads, and free up support staff for higher-complexity conversations.

Read more about Chatbot.team

Chatbot.team offers custom pricing plan

Bot9

Bot9

Streamlining your business, one AI at a time.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Bot9?

Bot9 is an AI chatbot builder that trains on your website content after you enter a URL, then deploys across your site, in-app screens, or help centers. The chatbot learns from past conversations, supports multiple languages, and integrates with Jira, GitHub, Intercom, Slack, Okta, and Google ...

Read more about Bot9
Free TrialTry Free →·

Starts from $29.00/month when Billed Yearly

What earned each one a spot

Tiledesk7.7Best for teams of all sizes

AI-powered chatbot creation

Watch for: Steep learning curve for beginners

AlterraBest for teams of all sizes

Enterprise-grade performance

Watch for: Complex setup process

FloatbotBest for teams of all sizes

Quick and easy implementation with proactive support from the Floatbot team.

Watch for: No significant cons mentioned in the reviews provided.

ZylonBest for teams of all sizes
EBI.AIBest for teams of all sizes
WebbotifyBest for teams of all sizes
AI PlaygroundBest for teams of all sizes
NexusGPTBest for teams of all sizes
WabotsBest for teams of all sizes
AgentXBest for teams of all sizes
Chatbot.teamBest for teams of all sizes
Bot9Best for teams of all sizes

Why teams look for a Uniphore alternative

Why do teams want a Uniphore alternative? Most point to issues like these:

  • Steeper learning curve
  • May require coding skills
  • Limited pre-built templates

What to look for in a Uniphore alternative

Where the 12 chatbots software free alternatives stand on price and rating: 12 offer a free tier; and paid plans run $99, with Floatbot the cheapest entry point.

Behind the ranking.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Uniphore are Tiledesk, Alterra, Floatbot. Compare all 12 alternatives side-by-side above.

When evaluating alternatives to Uniphore, prioritize: AI based Chatbots, AI Chatbot, Workflow Automation, Customization, Natural Language Processing, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply Uniphore is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which Uniphore alternative fits your needs?

  • On a budget / just exploring: start with a free tier — Tiledesk, Alterra and Floatbot let you evaluate without paying upfront.
  • Want the safest pick: Tiledesk has the highest Spotsaas Score (7.7) in this list — a strong default if you're unsure.

Leaving Uniphore behind

Planning your exit from Uniphore? Pull your data out first and confirm the replacement imports it without loss. Make sure the workflows you depend on are covered, run a short trial before committing, and keep Uniphore live as a fallback until you're settled. Many tools here offer a free path to test.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].