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360dialog Alternatives: 12 Options Compared, Including Free (2026)

Explore 12 alternatives to 360dialog, vetted by our editors with real user reviews, pricing, and feature comparisons.

The 12 best free 360dialog alternatives this year

Quick answer

For most teams, the best 360dialog alternatives are Dashly, Factoreal and Serviceform. Dashly leads the list with a 4.93★ rating from real users. Compare all 12 on rating and pricing below.

When 360dialog stops earning its keep, you have options. These 12 conversational marketing software free alternatives are the ones we'd recommend first, ranked by SpotScore (real-user satisfaction and market presence combined), star ratings, and how each one prices. Editors check every entry. Skim the table, then read on for the detail.

ProductSpotScoreRatingPricingBest for
DashlyConvert leads, grow business effortlessly.—★★★★★ 4.93(37)Freefrom $31.20/moteams of all sizes
FactorealEngage, retain, and grow with Factoreal.—★★★★★ 5(2)Freefrom $57.50/moteams of all sizes
ServiceformStreamline your business with service management software.—★★★★★ 4.85(21)Freefrom $99/moteams of all sizes
InstabotBoost your Instagram game with Instabot.—★★★★★ 4.55(41)Freefrom $49/moteams of all sizes
PoperAI-Powered Onsite Engagement for Boosting Retention and Conversions—Not yet ratedFreeFree Trial · Subscriptionteams of all sizes
Customers.aiUnleash data-driven success with AI-powered marketing.—★★★★★ 4.91(299)FreeFreemium · Subscriptionteams of all sizes
EffebotEfficient voice messaging for your marketing needs.—Not yet ratedFreeFree Trial · Subscriptionteams of all sizes
BotfuelPower up your conversations with Botfuel's AI chatbots.—Not yet ratedFreeFreemium · Quotation Basedteams of all sizes
SmartargetBoost engagement, increase sales, effortlessly.—Not yet ratedFreeFreemium · Subscriptionteams of all sizes
DialogTabEffortless sales through conversational commerce.—Not yet ratedFreeFree Trial · Subscription · Quotation Basedteams of all sizes
Table DuckEffortlessly streamline customer support with AI.—Not yet ratedFreeFree Trial · Subscriptionteams of all sizes
SaleAssistEnhance your sales with interactive live shopping.—Not yet ratedFreeFreemium · Quotation Basedsmall & mid-size businesses
Dashly - Conversational Marketing Software

Dashly

Convert leads, grow business effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Dashly?

Dashly is a conversational marketing and lead capture tool for small businesses that want to pull leads from their Facebook Business or Google Places presence directly into a contact manager. It eliminates the manual step of transferring social media inquiries into a CRM by routing new contacts ...

Read more about Dashly
Free TrialTry Free →
Factoreal - Conversational Marketing Software

Factoreal

Engage, retain, and grow with Factoreal.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Factoreal?

Factoreal is aiming high: to help all marketers become proficient pros. Their all-in-one customer engagement platform makes it easier to increase digital engagement, improve customer retention, and drive revenue growth. Its proprietary capabilities give marketers the tools they need to oversee ...

Read more about Factoreal
Free TrialTry Free →·

Factoreal offers custom pricing plan

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Reach in-market buyersRank above rivals2M+ buyers a year
Serviceform - Conversational Marketing Software

Serviceform

Streamline your business with service management software.

Best for: SMB teams · Mid-market · Enterprise

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What is Serviceform?

Serviceform is a lead capture platform for service-based businesses and real estate teams that combines customizable web forms, chatbots, and real-time visitor notifications to convert site traffic. It automates lead intake so sales teams receive immediate alerts on new inquiries, though its ...

Read more about Serviceform
Free TrialTry Free →·

Serviceform offers custom pricing plan

Instabot - Conversational Marketing Software

Instabot

Boost your Instagram game with Instabot.

Best for: SMB teams · Mid-market · Enterprise

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What is Instabot?

Instabot is a chatbot platform for small to mid-size businesses looking to automate website visitor engagement and lead collection without deep technical resources. It provides a user-friendly interface for building and deploying chat automations, though it may lack the advanced features larger ...

Read more about Instabot
Free TrialTry Free →·

Instabot offers custom pricing plan

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Poper

AI-Powered Onsite Engagement for Boosting Retention and Conversions

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

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What is Poper?

Poper is an advanced AI-powered onsite engagement platform designed to optimize user interactions, enhance retention, and significantly boost conversion rates. The platform offers a comprehensive suite of tools, including popups, dynamic widgets, embedded content, notifications, forms, NPS ...

Read more about Poper
Free TrialTry Free →·

Starts from $0/month when monthly

Customers.ai

Customers.ai

Unleash data-driven success with AI-powered marketing.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Customers.ai?

Customers.ai is a B2B marketing platform that combines lead identification, automated sales outreach, and ad retargeting in one tool. It uses behavioral analysis to target prospects with ads and provides analytics to guide marketing resource allocation across the full funnel.

Read more about Customers.ai

Starts from $225.00/month when Billed Yearly, also offers free forever plan

Effebot

Effebot

Efficient voice messaging for your marketing needs.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Effebot?

Effebot offers a web service with which you can deliver an interactive voice message to your customer. The main difference between simple calling and other programs - a call will be made by a robot but without making any code. The call is the perfect instrument for your marketing strategy: ...

Read more about Effebot
Free TrialTry Free →
Botfuel - New SaaS Software

Botfuel

Power up your conversations with Botfuel's AI chatbots.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Botfuel?

Botfuel is a powerful platform that enables you to develop, execute, and manage advanced conversational chatbots. With its cutting-edge dialogue management and open source, modular framework, built on Node.js, it offers scalable conversational services. Designed for enterprises with large ...

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Botfuel offers custom pricing plan

Smartarget - New SaaS Software

Smartarget

Boost engagement, increase sales, effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Smartarget?

Smartarget is an advanced tool that boosts user engagement and boosts sales without the need for coding. It seamlessly integrates with popular content management platforms like Cloudfare, Shopify, and WordPress, making it easier for users to connect with customers via WhatsApp, phone, email, ...

Read more about Smartarget

Starts from $4.16/Month when Billed Yearly, also offers free forever plan

DialogTab - New SaaS Software

DialogTab

Effortless sales through conversational commerce.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is DialogTab?

DialogTab enables users to effortlessly sell products and services via conversations. The software integrates with multiple chat platforms like WhatsApp, Messenger, and Live Chat, allowing users to converse with customers, send product links and images, take orders and receive payments on ...

Read more about DialogTab
Free TrialTry Free →·

Starts from $19/User/Month when Billed Yearly

Table Duck - New SaaS Software

Table Duck

Effortlessly streamline customer support with AI.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Table Duck?

Table Duck is a revolutionary customer support automation solution for businesses. This AI-powered virtual assistant eliminates the need for manual follow-ups in a natural and intuitive way. Help your customers quickly and easily by speaking to them in several languages such as English, ...

Read more about Table Duck
Free TrialTry Free →·

Starts from $19/Month

SaleAssist - New SaaS Software

SaleAssist

Enhance your sales with interactive live shopping.

Best for: SMB teams · Mid-market

Try for Free

Add to compare

What is SaleAssist?

SaleAssist.ai is the perfect tool for e-commerce enterprises to create a personalized and interactive purchasing experience. Our unique AI-powered Live Video Commerce SAAS system enables live shopping and streaming to maximize user engagement and sales conversion rates. Companies of all sizes ...

Read more about SaleAssist

SaleAssist offers custom pricing plan

Who competes with 360dialog?

Buyers comparing 360dialog usually weigh it against these 12 conversational marketing software competitors, starting with Dashly, Factoreal and Serviceform. Each is compared against 360dialog on rating, pricing and feature coverage below.

What else works like 360dialog?

Searches for "sites like 360dialog" and "apps like 360dialog" land on the same set of options as "360dialog alternatives" — the 12 options below cover both, whether you want a like-for-like replacement or something lighter.

What each pick gets right

DashlyBest for teams of all sizes

Smart lead capture

Watch for: Limited customization options

FactorealBest for teams of all sizes

All-in-one engagement platform

Watch for: Complex for beginners

ServiceformBest for teams of all sizes

Customizable forms

Watch for: Limited analytics

InstabotBest for teams of all sizes

Automated chat solutions

Watch for: Limited advanced features

PoperBest for teams of all sizes
Customers.aiBest for teams of all sizes

Efficient lead generation tool with automation capabilities, enhancing marketing and sales processes.

Watch for: Limited integration and automation features for advanced sales tasks, potentially requiring additional tools for full functionality.

EffebotBest for teams of all sizes
BotfuelBest for teams of all sizes
SmartargetBest for teams of all sizes
DialogTabBest for teams of all sizes

Multi-platform integration

Watch for: Limited to conversational sales

Table DuckBest for teams of all sizes

AI-powered automation

Watch for: Limited customization options

SaleAssistBest for small & mid-size businesses

Interactive purchasing experience

Watch for: Requires reliable internet connection

Why teams look for a 360dialog alternative

Most people weighing a 360dialog alternative are reacting to the same handful of pain points:

  • Limited features
  • Basic analytics
  • Not suitable for large teams

How to judge a 360dialog alternative

A quick data read across all 12 conversational marketing software free alternatives: 12 offer a free tier; paid plans run $31.2–$99, with Dashly the cheapest entry point; and Factoreal is the highest rated at 5★ across 2 reviews.

How the scoring works.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to 360dialog are Factoreal (5.0★), Dashly (4.9★), Customers.ai (4.9★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to 360dialog, prioritize: Chat (Messaging), Multi-channel Messaging, Campaign Management, Customer Engagement, Alert Notifications, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply 360dialog is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to pick the 360dialog alternative that fits you

  • On a budget / just exploring: start with a free tier — Dashly, Factoreal and Serviceform let you evaluate without paying upfront.
  • If real-user ratings matter most: Factoreal has the strongest star rating (5★) among the options with verified reviews.

Making the jump from 360dialog

Before you cut over from 360dialog, secure your data. Export it, test the import into the new tool, and make sure your core workflows carry through. Pilot on a free trial before going live, and don't close 360dialog until the migration's complete.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].