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Top 12 Free 360dialog Alternatives, Compared (2026)

Explore 12 alternatives to 360dialog — vetted by our editors with real user reviews, pricing, and feature comparisons.

The 12 best free 360dialog alternatives this year

Quick answer

For most teams, the best 360dialog alternatives are MessageDesk, Twilio Flex and Convin. MessageDesk leads the list with a 4.55★ rating from real users. Compare all 12 on rating and pricing below.

When 360dialog stops earning its keep, you have options. These 12 conversational marketing software free alternatives are the ones we'd recommend first, ranked by SpotScore (real-user satisfaction and market presence combined), star ratings, and how each one prices. Editors check every entry. Skim the table, then read on for the detail.

ProductSpotScoreRatingPricingBest for
MessageDeskTargeted SMS marketing made easy.★★★★★ 4.55(29)Freefrom $29/moteams of all sizes
Twilio FlexEmpowering seamless communication across all devices.★★☆☆☆ 2.18(111)Freefrom $1 /Usermid-size & enterprise teams
ConvinRevolutionize your sales calls, close more deals.★★★★★ 4.67(471)FreeFree Trial · Quotation Basedteams of all sizes
DialogTabEffortless sales through conversational commerce.Not yet ratedFreefrom $19 /User/Monthteams of all sizes
PoperAI-Powered Onsite Engagement for Boosting Retention and ConversionsNot yet ratedFreeFree Trial · Subscriptionteams of all sizes
Customers.aiUnleash data-driven success with AI-powered marketing.★★★★★ 4.91(299)FreeFreemium · Subscriptionteams of all sizes
EffebotEfficient voice messaging for your marketing needs.Not yet ratedFreeFree Trial · Subscriptionteams of all sizes
BotfuelPower up your conversations with Botfuel's AI chatbots.Not yet ratedFreeFreemium · Quotation Basedteams of all sizes
SmartargetBoost engagement, increase sales, effortlessly.Not yet ratedFreeFreemium · Subscriptionteams of all sizes
Table DuckEffortlessly streamline customer support with AI.Not yet ratedFreeFree Trial · Subscriptionteams of all sizes
SaleAssistEnhance your sales with interactive live shopping.Not yet ratedFreeFreemium · Quotation Basedsmall & mid-size businesses
MakerobosBoost conversions and engage customers with Makerobos AI chatbot.Not yet ratedFreeFree Trial · Freemium · Subscriptionteams of all sizes
MessageDesk - SMS Marketing Software

MessageDesk

Targeted SMS marketing made easy.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is MessageDesk?

Message Desk is a SMS (Short Message Service) marketing software which can be used to send personalized SMS messages to clients according to their interests. Fully integrated with CRM software, e-commerce sites & CMS, Web-based receipts and online store-owners can send text messages to clients ...

Read more about MessageDesk
Free Trial·

MessageDesk offers custom pricing plan

Twilio Flex - Cloud Communication Platforms

Twilio Flex

Empowering seamless communication across all devices.

Best for: Mid-market · Enterprise

Start Free Trial

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What is Twilio Flex?

Twilio Flex is a cloud communication platform for building communications applications for web, desktop and mobile devices. It's quick to implement with no hardware or software to install. Twilio Flex simplifies the process of building applications by bringing together Twilio's powerful ...

Read more about Twilio Flex
Free TrialTry Free →

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Reach in-market buyersRank above rivals2M+ buyers a year
Convin - Conversation Intelligence Software

Convin

Revolutionize your sales calls, close more deals.

Best for: SMB teams · Mid-market · Enterprise

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What is Convin?

Convin is an AI-powered Conversation Intelligence Tool used by sales teams to close more deals. Easily manage call logs, topics and any related data. Get alerts and valuable feedback to optimize processes. It provides advanced metrics like behavior analysis and spoken topic duration for greater ...

Read more about Convin
Free Trial·

Convin offers custom pricing plan

DialogTab - New SaaS Software

DialogTab

Effortless sales through conversational commerce.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is DialogTab?

DialogTab enables users to effortlessly sell products and services via conversations. The software integrates with multiple chat platforms like WhatsApp, Messenger, and Live Chat, allowing users to converse with customers, send product links and images, take orders and receive payments on ...

Read more about DialogTab
Free TrialTry Free →·

DialogTab offers custom pricing plan

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Poper

AI-Powered Onsite Engagement for Boosting Retention and Conversions

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

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What is Poper?

Poper is an advanced AI-powered onsite engagement platform designed to optimize user interactions, enhance retention, and significantly boost conversion rates. The platform offers a comprehensive suite of tools, including popups, dynamic widgets, embedded content, notifications, forms, NPS ...

Read more about Poper
Free TrialTry Free →·

Starts from $0/month when monthly

Customers.ai

Customers.ai

Unleash data-driven success with AI-powered marketing.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Customers.ai?

Customers.ai is a B2B marketing platform that combines lead identification, automated sales outreach, and ad retargeting in one tool. It uses behavioral analysis to target prospects with ads and provides analytics to guide marketing resource allocation across the full funnel.

Read more about Customers.ai

Starts from $225.00/month when Billed Yearly, also offers free forever plan

Effebot

Effebot

Efficient voice messaging for your marketing needs.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Effebot?

Effebot offers a web service with which you can deliver an interactive voice message to your customer. The main difference between simple calling and other programs - a call will be made by a robot but without making any code. The call is the perfect instrument for your marketing strategy: ...

Read more about Effebot
Free TrialTry Free →
Botfuel - New SaaS Software

Botfuel

Power up your conversations with Botfuel's AI chatbots.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Botfuel?

Botfuel is a powerful platform that enables you to develop, execute, and manage advanced conversational chatbots. With its cutting-edge dialogue management and open source, modular framework, built on Node.js, it offers scalable conversational services. Designed for enterprises with large ...

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Botfuel offers custom pricing plan

Smartarget - New SaaS Software

Smartarget

Boost engagement, increase sales, effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Smartarget?

Smartarget is an advanced tool that boosts user engagement and boosts sales without the need for coding. It seamlessly integrates with popular content management platforms like Cloudfare, Shopify, and WordPress, making it easier for users to connect with customers via WhatsApp, phone, email, ...

Read more about Smartarget

Starts from $4.16/Month when Billed Yearly, also offers free forever plan

Table Duck - New SaaS Software

Table Duck

Effortlessly streamline customer support with AI.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Table Duck?

Table Duck is a revolutionary customer support automation solution for businesses. This AI-powered virtual assistant eliminates the need for manual follow-ups in a natural and intuitive way. Help your customers quickly and easily by speaking to them in several languages such as English, ...

Read more about Table Duck
Free TrialTry Free →·

Starts from $19/Month

SaleAssist - New SaaS Software

SaleAssist

Enhance your sales with interactive live shopping.

Best for: SMB teams · Mid-market

Try for Free

Add to compare

What is SaleAssist?

SaleAssist.ai is the perfect tool for e-commerce enterprises to create a personalized and interactive purchasing experience. Our unique AI-powered Live Video Commerce SAAS system enables live shopping and streaming to maximize user engagement and sales conversion rates. Companies of all sizes ...

Read more about SaleAssist

SaleAssist offers custom pricing plan

Makerobos - Conversational Marketing Software

Makerobos

Boost conversions and engage customers with Makerobos AI chatbot.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

Add to compare

What is Makerobos?

Makerobos is an AI-powered Chatbot Platform designed for Sales and Marketing. It is the perfect way to increase the conversion rate when visitors engage through chats on your website. Our all-in-one customer engagement platform helps you generate more qualified leads with email and SMS OTP ...

Read more about Makerobos
Free TrialTry Free →

What each pick gets right

MessageDeskBest for teams of all sizes

Personalized SMS messaging

Watch for: May require technical setup

Twilio FlexBest for mid-size & enterprise teams

Highly customizable

Watch for: Complex for beginners

ConvinBest for teams of all sizes

AI-powered insights

Watch for: Limited to sales teams

DialogTabBest for teams of all sizes

Multi-platform integration

Watch for: Limited to conversational sales

PoperBest for teams of all sizes
Customers.aiBest for teams of all sizes

Efficient lead generation tool with automation capabilities, enhancing marketing and sales processes.

Watch for: Limited integration and automation features for advanced sales tasks, potentially requiring additional tools for full functionality.

EffebotBest for teams of all sizes
BotfuelBest for teams of all sizes
SmartargetBest for teams of all sizes
Table DuckBest for teams of all sizes

AI-powered automation

Watch for: Limited customization options

SaleAssistBest for small & mid-size businesses

Interactive purchasing experience

Watch for: Requires reliable internet connection

MakerobosBest for teams of all sizes

AI-powered chatbot

Watch for: May require technical knowledge

Why teams look for a 360dialog alternative

Most people weighing a 360dialog alternative are reacting to the same handful of pain points:

  • Limited features
  • Basic analytics
  • Not suitable for large teams

How to judge a 360dialog alternative

A quick data read across all 12 conversational marketing software free alternatives: 12 offer a free tier; paid plans run $1–$29, with Twilio Flex the cheapest entry point; and Customers.ai is the highest rated at 4.91 across 299 reviews.

How the scoring works.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to 360dialog are Customers.ai (4.9★), Convin (4.7★), MessageDesk (4.5★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to 360dialog, prioritize: Chat (Messaging), Multi-channel Messaging, Campaign Management, Customer Engagement, Alert Notifications, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply 360dialog is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to pick the 360dialog alternative that fits you

  • On a budget / just exploring: start with a free tier — MessageDesk, Twilio Flex and Convin let you evaluate without paying upfront.
  • If real-user ratings matter most: Customers.ai has the strongest star rating (4.91★) among the options with verified reviews.

Making the jump from 360dialog

Before you cut over from 360dialog, secure your data. Export it, test the import into the new tool, and make sure your core workflows carry through. Pilot on a free trial before going live, and don't close 360dialog until the migration's complete.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].