Compare zto.technology vs Refract

By translating one-on-one interactions into qualitative variables, ZTO offers highly tailored insights that are invaluable for improving interpersonal communication and performance.

Developed through collaborations with leading corporations in France and delivered by a French-Canadian team, the solution benefits from both global expertise and local market understanding.

ZTO’s emphasis on qualitative data over quantitative metrics enables a more human-centric, nuanced understanding of relationship dynamics—ideal for sales pitches, interviews, and coaching.

The proprietary Comscope system stands out by automatically interpreting verbal interactions, giving it a competitive edge in communication analytics.

Refract offers AI-driven transcription, sentiment analysis, and keyword spotting, providing deep insights into customer interactions to enhance sales strategies.

The platform delivers real-time feedback and coaching suggestions, helping sales teams improve performance and close deals more effectively.

Refract integrates with popular CRM systems like Salesforce, HubSpot, and Pipedrive, ensuring that call data and insights are automatically logged and easily accessible.

Managers can monitor individual and team performance over time, identifying areas for improvement and tracking progress towards goals.