NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Zipteams vs Marchex Comparison

Last updated:

Zipteams

4.7(74 reviews)

Starting at $166.50 /Month

  • Large Enterprises
  • Medium Business

Zipteams is a revolutionary AI-driven toolkit for sales teams. It helps them to effortlessly craft personalized customer experiences through intuitive, intelligent meeting and call solutions. Powered by cutting edge tech…

Marchex

4.6(11 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Marchex Call Analytics is the next-generation inbound call tracking software. This intelligent call tracking system allows businesses to analyze, optimize, and grow their inbound leads. Marchex helps to bring clarity to…

Zipteams leads on user satisfaction with a 4.7-star rating across 74 reviews.

Zipteams vs Marchex — at a glance

FeatureZipteamsMarchex
Rating4.7 / 54.6 / 5
Reviews7411
Starting price$166.50 /MonthContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryConversation Intelligence SoftwareConversation Intelligence Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API—Available
Support modesOnlineOnline
CertificationsSOC 2—
Data residencyGlobalUS

Key differences between Zipteams and Marchex

  • Pricing: Zipteams starts at $166.50 /Month. Marchex pricing is not publicly listed.
  • User satisfaction: Zipteams scores higher with a 4.7-star average.
  • Deployment: Zipteams supports SaaS/Web/Cloud; Marchex supports SaaS/Web/Cloud.

Zipteams vs Marchex — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Conversation Intelligence Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Zipteams - Conversation Intelligence Software
Talk to an expert
Talk to an expert
Marchex - Conversation Intelligence Software
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Zipteams vs Marchex comparison

Get the full side-by-side as a PDF — these picks plus the top Conversation Intelligence Software tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Zipteams vs Marchex: Biggest differences

Start here before you go deeper into features.

Zipteams

Best for

Large Enterprises, Medium Business, Small Business

Marchex

Best for optimizing inbound call performance with AI-driven conversation analytics.

Choose if
  • You need dynamic call tracking with real-time marketing channel attribution.
  • You want AI-powered transcription, sentiment analysis, and detailed call insights.
  • Your team requires extensive reporting options including Call DNA visualization.
Consider alternatives if
  • You require built-in scheduling, reservation, or calendar management features.
  • Your workflow depends on internal chat, messaging, or document/training management.

Zipteams typically suits Large Enterprises and Medium Business. Marchex tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Zipteams is a revolutionary AI-driven toolkit for sales teams. It helps them to effortlessly craft personalized customer experiences through intuitive, intelligent meeting and call ... Read More about Zipteams

Marchex Call Analytics is the next-generation inbound call tracking software. This intelligent call tracking system allows businesses to analyze, optimize, and grow their inbound leads. ... Read More about Marchex

Entry Level Pricing

  • Starts from $166.50 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.72

(74)

4.59

(11)

Best Company Size

—
51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get decision help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get decision help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Zipteams and Marchex Compare on Features?

Total Features

17 Features

20 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Zipteams and Marchex on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $166.50 , Billed Yearly
      • Not Available

      Pricing Plans

      • Zip Start

        • Unlimited users

        • 10,000 meeting minutes included every month

        • Pay-as-you-go minute slabs

        Show more +

      • Zip Grow

        • Unlimited users

        • 20,000 meeting minutes included every month

        • Pay-as-you-go minute slabs

        Show more +

      • Zip Scale

        • Unlimited users

        • 30,000 meeting minutes included every month

        • Pay-as-you-go minute slabs

        Show more +

      • Not Available

      Pricing Page

      Zipteams pricing

      Pricing information not available

      Zipteams vs Marchex: Other Details

      Organization Types supported

      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      Zipteams vs Marchex Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      —

      HIPAA

      ✗ No
      —

      Data Residency

      🌐 Global
      🇺🇸 US

      Zipteams User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      63

      10

      1

      0

      0

      50

      0

      0

      0

      3

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 74 reviews, with consistently positive feedback.

      What buyers like

      • Easy to use with a variety of features for tracking and recording conversations, making meetings convenient.
      • Detailed transcripts and summaries provided after each call, aiding in communication understanding and improvement.
      • Instant demo booking technology allows for customer engagement with minimal touchpoints and quick responsiveness.

      Common complaints

      • Limited marketplace options for additional apps and connectors, potentially restricting advanced functionalities.
      • Some users find the rich features and customizations complex, requiring proper support for better understanding.

      Buyer sentiment

      Users appreciate Marchex for its powerful call tracking and AI-driven insights but note limitations in scheduling and internal communication features.

      What buyers like

      • Call tracking accuracy
      • AI conversation analytics
      • Comprehensive reporting

      Common complaints

      • Lack of scheduling features
      • Absence of internal messaging

      Pros and Cons

      • AI-driven analytics for better insights

      • Enhances customer satisfaction and loyalty

      • Streamlines meeting and call processes

      • Potentially steep learning curve

      • Integration challenges with existing systems

      • Dynamic call tracking with real-time marketing channel attribution

      • AI-powered conversation intelligence including transcription and sentiment analysis

      • Extensive reporting options with over 50 report types and Call DNA visualization

      • No built-in scheduling, reservation, or calendar management features

      • Lacks internal chat or messaging capabilities

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used Zipteams or Marchex? Tell buyers what actually differs.

      Zipteams and Marchex Customers

      Customers

      Lead

      Lead

      NEO Soft

      NEO Soft

      SPYNE

      SPYNE

      KIA

      KIA

      Carrier

      Carrier

      Ford

      Ford

      Media and Screenshots

      Screenshots

      Meeting Room

      3 Screenshots

      Marchex

      3 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      3 Videos

      Top Alternatives to Zipteams and Marchex in 2026

      Expand your comparison

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Compare similar software options

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zipteams or Marchex?
      Zipteams edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do Zipteams and Marchex offer a free trial?
      Neither Zipteams nor Marchex currently lists a free trial.
      What is the starting price of Zipteams vs Marchex?
      Zipteams starts at $166.50 /Month. Marchex starts at Contact for pricing.
      What are the top alternatives to Zipteams?
      Top alternatives to Zipteams include Traq.ai, Call Journey, Salesken, Fireflies.ai, Marchex.
      What are the top alternatives to Marchex?
      Top alternatives to Marchex include Jiminny, Fireflies.ai, Pattr, Call Journey, Chorus.