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Compare VoiceLab vs Cognigy Insights

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Alternatives

VoiceLab - Conversation Intelligence Software

VoiceLab

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Cognigy Insights - Chatbots Software

Cognigy Insights

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Overview
Affiliate Disclosure

Description

Introducing VoiceLab, our revolutionary revenue intelligence platform that gives you an in-depth understanding of your customers' reality. Through analyzing data from interactions between ... Read More

Cognigy Insights delivers a comprehensive analytics suite for Conversational AI. Our software spotlights where performance can be improved, enabling you to reach higher NLU accuracy. ... Read More

Free Trial Availability
  • No free trial
  • Free Trial available
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Software Demo

Demo

VoiceLab has not given any software demo yet

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Features

Total Features

12 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Pricing Plans
        • Not Available
        • Not Available
        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Small Business
        • Individuals
        • Large Enterprises
        • Freelancers
        • Medium Business
        • Small Business
        • Individuals
        • Large Enterprises
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        Expert's Review generated by AI

        VoiceLab has significantly enhanced our approach to revenue intelligence by transforming raw interaction data into actionable insights. Its ability to pinpoint customer behaviors and optimize ...Read more

        No Expert ai Review available for the product

        Pros and Cons

        • VoiceLab’s core strength lies in its ability to offer actionable insights tied directly to sales conversions and revenue growth, making it highly valuable for performance-driven teams.

        • The inclusion of AI voice bots helps automate customer interactions, reducing the workload on agents and enhancing response efficiency across high-volume contact centers.

        • VoiceLab’s ability to analyze agent-customer interactions provides deep behavioral insights, which help fine-tune engagement strategies and tailor messaging to real-world patterns.

        • By automating and optimizing call center operations, the platform aids in lowering overall customer service costs without compromising service quality.

        • While AI bots improve efficiency, over-reliance might lead to reduced human touch in complex or emotionally sensitive interactions, affecting customer satisfaction.

        Customers

        Customers

        No Customers information available.

        Daimler

        Daimler

        Henkel

        Henkel

        Bosch

        Bosch

        Media and Screenshots

        Videos

        No videos available.

        video-0

        3 Videos

        Alternatives

        Alternatives
        NordPass - Password Management Software
        NordPass

        4.7

        Conversica - Conversational Marketing Software
        Conversica

        4.4

        Refract - Conversation Intelligence Software
        Refract

        4.5

        Alterra - Chatbots Software
        Alterra
        IntelliJ IDEA - Online IDE
        IntelliJ IDEA

        4.6

        IBM Cognos Analytics - Business Intelligence Software
        IBM Cognos Analytics

        4.1

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Cognigy Insights offers Free Trial, but VoiceLab does not.

        VoiceLab is designed for Large Enterprises, Medium Business and Small Business.

        Cognigy Insights is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both VoiceLab and Cognigy Insights are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to VoiceLab includes NordPass, Conversica, Refract, ODIO, Kindly Conversion Optimization, Cognigy Insights, Convin, Avoma and Revenue.AI.

        Some top alternatives to Cognigy Insights includes Alterra, IntelliJ IDEA, IBM Cognos Analytics, Conversational AI Bot, OneDash, Botbot.AI, yellow.ai, DataChat, Kindly Conversion Optimization and Convin.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA