UserIQ vs SmartKarrot - Which Customer Success Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	UserIQ (116) Get Quote Get Quote	SmartKarrot (34) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	UserIQ is the Customer Success Platform that empowers Product, Sales, and Support teams to help customers more effectively - with deep understanding of how they use products, personalized ... Read More	SmartKarrot is a customer success platform that allows businesses to find effective approaches to onboarding, nurturing, and driving customer growth. It offers a 360° view of customer ... Read More
Entry Level Pricing	Not Available	Starts from $499 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
User Ratings	4.3 (127)	4.6 (19)
	Get Quote	Get Quote

Software Demo

Demo

What Do UserIQ and SmartKarrot Cost?

Pricing Option
Starting From	Not Available	$499 , Billed Yearly
Pricing Plans	Not Available	Starter Plan Get Started Up to 5 users Segmentation Notifications Show more + SMB Plan Get Started Up to 15 users Segmentation Notifications Show more + Custom Get Started Unlimited users Private cloud Transaction per Average user based Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Small Business Large Enterprises Medium Business Individuals Freelancers	Small Business Large Enterprises Medium Business Individuals Freelancers
Platforms Supported	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Windows Browser Based (Cloud)	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

UserIQ User Reviews & Rating Comparison

User Ratings	4.3 (based on 127 reviews)	4.6 (based on 19 reviews)
Rating Distribution	Excellent 76 Very Good 35 Good 3 Poor 1 Terible 1	Excellent 30 Very Good 3 Good 1 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	SmartKarrot CS has received consistently positive feedback from users over the past year, praising its extensive range of features that help in staying organized and monitoring activities. Users ...Read more
Pros and Cons	Pros and Cons of UserIQ	Pros and Cons of SmartKarrot Comprehensive platform for managing client onboarding and tracking health scores, improving workflows and efficiency. Supportive team that provides valuable insights, assistance, and guidance towards achieving goals. Insights, graphical representations, and health score tracking aid in analyzing data and optimizing procedures. User-friendly interface with customizable fields for client tracking and task management. Updates to the platform can lead to disruptions in user experiences. Richness of features may be overwhelming, with some users finding the platform slightly complex.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Intellum Cox Automotive Rentlytics	Engagedly eLerning Industry Laalsa

Media and Screenshots

Screenshots	1 Screenshots	1 Screenshots
Videos	1 Videos	1 Videos

Top Alternatives to UserIQ and SmartKarrot in 2025

Alternatives	Parlor ClientSuccess 4.5 ProsperStack	Parlor ClientSuccess 4.5 ProsperStack

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

SmartKarrot offers Free Trial, but UserIQ does not.

UserIQ is designed for Large Enterprises, Medium Business and Small Business.

SmartKarrot is designed for Medium Business and Small Business.

The starting price of SmartKarrot begins at $499/Month when Billed Yearly, while pricing details for UserIQ are unavailable.

Some top alternatives to UserIQ includes Parlor, ClientSuccess, ProsperStack, Custify, Gainsight CS, Freshdesk Customer Success, CogniSaaS, Pendo and Freshdesk Customer Success (Formely Freshsuccess).

Some top alternatives to SmartKarrot includes Parlor, ClientSuccess, ProsperStack, Custify, UserIQ, Salesmachine, Gainsight CS, Freshdesk Customer Success and Freshdesk Customer Success (Formely Freshsuccess).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

UserIQ vs SmartKarrot - Which Customer Success Software Platform Is Better in July 2025?

UserIQ

SmartKarrot

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Entry Level Pricing

Free Trial Availability

User Ratings

Software Demo

Demo

What Do UserIQ and SmartKarrot Cost?

Pricing Option

Starting From

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

UserIQ User Reviews & Rating Comparison

User Ratings

Rating Distribution

Expert's Review generated by AI

Pros and Cons

Pros and Cons of UserIQ

Pros and Cons of SmartKarrot

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to UserIQ and SmartKarrot in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure