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Compare Sybill vs Refract

Sybill - Conversation Intelligence Software
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Refract - Conversation Intelligence Software
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Overview

Description

Meet Sybill, the ultimate sales support program designed for video meetings. By analyzing a prospect's body language, it helps participants gain a deeper understanding of their opponents' ... Read More

Introducing Refract, the ultimate solution for capturing and analyzing every conversation within your sales team. Our product helps you review, coach, and share the most valuable moments ... Read More

Entry Level Pricing
  • Starts from $29 , monthly
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
User Ratings
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Software Demo

Demo

Features

Total Features

8 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $29 , monthly
          • Not Available
          Pricing Plans
          • Essentials

            $29

            /user/month

            • Essentials plan features:

            • Call

            • Unlimited call recordings & storage

            Show more +

          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          4.5

          (based on 397 reviews)

          Rating Distribution

          No reviews available for the product

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Sybill has redefined how we approach sales conversations by bridging the gap between spoken words and unspoken intent. Its body language analysis adds a layer of emotional intelligence that most ...Read more

          Refract is a robust conversation intelligence platform designed to enhance sales team performance through AI-driven insights. By transcribing and analyzing calls, it provides actionable feedback ...Read more

          Pros and Cons
          • Sybill stands out with its ability to analyze body language during video calls. This level of behavioral intelligence is rare and offers a significant advantage in understanding unspoken customer sentiments.

          • The platform helps sales professionals identify when prospects are engaged or losing interest, allowing for on-the-fly adjustments that keep conversations effective and conversion-focused.

          • Detailed evaluations provide valuable feedback at both individual and team levels, empowering managers to coach more effectively and improve overall sales performance.

          • By automating the tracking of calls, Sybill eliminates the need for manual note-taking, ensuring nothing is missed and sales reps can stay focused on building relationships.

          • Sybill's strength in body language analysis means it is heavily reliant on video calls—limiting usefulness in audio-only or text-based interactions.

          • While the insights are valuable, interpreting nuanced body language and making real-time adjustments based on AI cues might require training and adaptation by sales teams.

          • Refract offers AI-driven transcription, sentiment analysis, and keyword spotting, providing deep insights into customer interactions to enhance sales strategies.

          • The platform delivers real-time feedback and coaching suggestions, helping sales teams improve performance and close deals more effectively.

          • Refract integrates with popular CRM systems like Salesforce, HubSpot, and Pipedrive, ensuring that call data and insights are automatically logged and easily accessible.

          • Managers can monitor individual and team performance over time, identifying areas for improvement and tracking progress towards goals.

          • Refract does not offer built-in functionalities for reservations, online scheduling, or calendar management, which may require supplementary tools.

          • The platform lacks internal chat or messaging features, potentially impacting real-time team communication within the platform.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Zoopla

          Zoopla

          Siemens

          Siemens

          VMware

          VMware

          Media and Screenshots

          Screenshots
          sybill-ai

          3 Screenshots

          Refract

          2 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Sybill nor Refract offers a free trial.

          Sybill is designed for Large Enterprises, Medium Business and Small Business.

          Refract is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Sybill begins at $29/user/month when monthly, while pricing details for Refract are unavailable.

          Some top alternatives to Sybill includes NordPass, Conversica, Conversational AI Bot, Refract, q&ai Technologies, Chorus, Convin, Avoma and ExecVision.

          Some top alternatives to Refract includes q&ai Technologies, RepsMate, VoiceLab, Convlo, Chorus, Convin, Pickle and ExecVision.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].