NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Smith.ai vs Newo.ai Comparison

Last updated:

Smith.ai

Starting at $140 /month

  • Small Business
  • Medium Business

Smith.ai is an AI-powered virtual receptionist and voice agent designed to handle inbound calls, schedule appointments, and qualify leads for businesses. It combines advanced natural language processing with live recepti…

Newo.ai

Starting at $99 /month

  • Large Enterprises
  • Medium Business

Newo.ai is a cutting-edge platform that allows businesses to build human-like AI agents, including receptionists and sales representatives, in just minutes—far faster than traditional development processes. With its adva…

Smith.ai vs Newo.ai — at a glance

FeatureSmith.aiNewo.ai
Rating——
Reviews——
Starting price$140 /month$99 /month
Free trial No No
Free version No No
Best forSmall Business, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryAI Voice AgentAI Agent
PlatformsCloudSaaS/Web/Cloud
APIAvailable—
Support modesEmail, Phone, Live Chat24/7 (Live rep)
Certifications——
Data residencyUSGlobal

Key differences between Smith.ai and Newo.ai

  • Pricing: Smith.ai starts at $140 /month, while Newo.ai starts at $99 /month.
  • Target audience: Smith.ai is built for Small Business and Medium Business, while Newo.ai targets Large Enterprises and Medium Business.
  • Deployment: Smith.ai supports Cloud; Newo.ai supports SaaS/Web/Cloud.

Smith.ai vs Newo.ai — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most AI Voice Agent tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Smith.ai Logo
Talk to an expert
Talk to an expert
Logo
Talk to an expert
Talk to an expert

Free PDF comparison

Download this Smith.ai vs Newo.ai comparison

Get the full side-by-side as a PDF — these picks plus the top AI Voice Agent tools, with verified ratings, pricing and features.

  • Side-by-side on pricing, features & ratings
  • Plus the category top 10, scored & ranked
  • Emailed to you — no on-screen download

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Smith.ai vs Newo.ai: Biggest differences

Start here before you go deeper into features.

Smith.ai

Best for SMBs needing AI-driven receptionist services with live support.

Choose if
  • You want 24/7 call answering with AI and human backup
  • You need seamless calendar and CRM integrations
  • You require multilingual call handling
Consider alternatives if
  • You have very low call volumes
  • You need offline or on-premise call management

Newo.ai

Best for

Large Enterprises, Medium Business, Small Business

Smith.ai typically suits Small Business and Medium Business. Newo.ai tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Smith.ai is an AI-powered virtual receptionist and voice agent designed to handle inbound calls, schedule appointments, and qualify leads for businesses. It combines advanced natural ... Read More about Smith.ai

Newo.ai is a cutting-edge platform that allows businesses to build human-like AI agents, including receptionists and sales representatives, in just minutes—far faster than traditional ... Read More about Newo.ai

Entry Level Pricing

  • Starts from $140 , Billed Monthly
  • Starts from $99 , yearly

Free Trial Availability

  • No free trial
  • No free trial

Best Company Size

1-50 employees51-500 employees
—
Get pricing help
Get pricing help

Software Demo

Demo

Need a second opinion?

Get decision help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Spotsaas advisor
Get decision help from a software advisor
  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do Smith.ai and Newo.ai Compare on Features?

Total Features

12 Features

12 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare Smith.ai and Newo.ai on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $140 , Billed Monthly
      • $99 , yearly

      Pricing Plans

      • Basic

        $140

        /month

        • Call Handling

        • Appointment Scheduling

        • CRM Integration

      • Pro

        $350

        /month

        • All Basic Features

        • Lead Qualification

        • Multilingual Support

        Show more +

      • Small

        $119

        /month

        • INBOUND CALL AGENT

        • OUTBOUND CALL AGENT

        • Phone conversation” feature

        Show more +

      • Medium

        $339

        /month

        • INBOUND CALL AGENT

        • OUTBOUND CALL AGENT

        • Phone conversation” feature

        Show more +

      • Large

        $559

        /month

        • INBOUND CALL AGENT

        • OUTBOUND CALL AGENT

        • Phone conversation” feature

        Show more +

      • Browse all pricing plans

      Pricing Page

      Pricing information not available

      Newo.ai pricing

      Smith.ai vs Newo.ai: Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers / Consultants
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Freelancers / Consultants
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Browser Based (Cloud)
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Smith.ai vs Newo.ai Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      —
      ✗ No

      Data Residency

      🇺🇸 US
      🌐 Global

      Smith.ai User Reviews & Rating Comparison

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate Smith.ai's reliable call handling and seamless integrations but note the pricing can be a barrier for smaller teams.

      What buyers like

      • Excellent customer engagement
      • Effective appointment scheduling
      • Helpful and accurate call transcription

      Common complaints

      • Pricing is on the higher side
      • Initial setup can be complex

      What buyers like

      • AI agents scale to meet growing business demands.
      • Businesses can build tailored AI agents for customer support, sales, or reception roles.
      • AI agents handle manual tasks across departments, reducing staffing needs for repetitive functions.

      Common complaints

      • Requires ongoing updates and fine-tuning as customer needs evolve.
      • Performance depends heavily on accurate initial setup and configuration.
      • Struggles with complex or nuanced inquiries, falling short of human agents in sensitive or specialized tasks.

      Pros and Cons

      • Hybrid AI and live receptionist model

      • Strong CRM and calendar integrations

      • Multilingual and 24/7 availability

      • Higher cost for smaller businesses

      • Limited offline functionality

      • AI agents scale to meet growing business demands.

      • Businesses can build tailored AI agents for customer support, sales, or reception roles.

      • AI agents handle manual tasks across departments, reducing staffing needs for repetitive functions.

      • Requires ongoing updates and fine-tuning as customer needs evolve.

      • Performance depends heavily on accurate initial setup and configuration.

      Used Smith.ai or Newo.ai? Tell buyers what actually differs.

      Media and Screenshots

      Screenshots

      No screenshots available.

      newo ai

      3 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to Smith.ai and Newo.ai in 2026

      Expand your comparison

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Smith.ai or Newo.ai?
      Smith.ai and Newo.ai are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific AI Agent needs.
      Do Smith.ai and Newo.ai offer a free trial?
      Neither Smith.ai nor Newo.ai currently lists a free trial.
      What is the starting price of Smith.ai vs Newo.ai?
      Smith.ai starts at $140 /month. Newo.ai starts at $99 /month.
      What are the top alternatives to Smith.ai?
      Top alternatives to Smith.ai include Kore.AI, VAPI, Thoughtly, LOVO Studio, Cognigy.
      What are the top alternatives to Newo.ai?
      Top alternatives to Newo.ai include Lyzr, AI Agent Store, Born Digital, MeBeBot Intelligent Assistant, Vodex.ai.