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Compare ServiceTitan vs Service Fusion vs Field Nation vs Housecall Pro

Overview

Description

ServiceTitan is a field service management software solution that enables user to manage entire field service operation through its Salesforce.com–based service management platform. With ... Read More

Service Fusion is the field service management software that connects mobiles and field service leaders to their technicians and jobsites. With a mission-critical app, customized business ... Read More

Field Nation is a cloud-based field service management software for enterprise businesses. Field Nation offers field service organizations a simple and cost-effective way to manage their ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $192 , yearly
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
  • Free Trial available
Spotsaas Score

9.5/10

9.4/10

9.2/10

User Ratings

4.2

(53)
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Software Demo

Demo

Features

Total Features

16 Features

28 Features

8 Features

Unique Features
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        Pricing

        Pricing Option
              Starting From
              • Not Available
              • $192 , yearly
              • Not Available
              Pricing Plans
              • Not Available
              • Starter

                $225

                /month

                • Includes:

                • Customer Management

                • Estimates & Jobs

                Show more +

              • Plus

                $350

                /month

                • Includes Everything in Starter; and:

                • Job Photo Uploads

                • Inventory Management

                Show more +

              • Pro

                $575

                /month

                • Includes Everything in Starter & Plus; and:

                • Open API Integration

                • Custom Documents

                Show more +

              • Not Available

              Other Details

              Organization Types supported
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              • Large Enterprises
              • Medium Business
              • Small Business
              • Individuals
              • Freelancers
              Platforms Supported
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Mobile - iOS
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Mobile - iOS
              • Installed - Mac
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              • Mobile - Android
              • Installed - Windows
              • Mobile - iOS
              • Installed - Mac
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Not Available
              • Available
              • Available
              Get Quote
              Get Quote

              User Reviews

              User Ratings
              Rating Distribution

              Excellent

              263

              Very Good

              41

              Good

              9

              Poor

              4

              Terible

              17

              Excellent

              37

              Very Good

              14

              Good

              4

              Poor

              1

              Terible

              0

              Excellent

              194

              Very Good

              46

              Good

              12

              Poor

              1

              Terible

              2

              Expert's Review generated by AI

              ServiceTitan shines as a top choice for businesses looking to streamline operations and enhance efficiency. The platform's user-friendly interface and continuous innovation make it a powerful ...Read more

              Service Fusion has garnered positive reviews for its user-friendly interface and customization capabilities. Users appreciate the seamless integration with Quickbooks Enterprise and the ability ...Read more

              Field Nation has been touted as an invaluable tool, offering a simple and efficient way to find technicians nationwide. Users appreciate the streamlined process of vetting technicians before ...Read more

              Pros and Cons
              • Strong emphasis on customer service and client satisfaction, with dedicated and knowledgeable account managers like Alex, Angie, Luke, Victor, Omar, and Sanny.

              • Continuous innovation and software improvement by ServiceTitan, ensuring operational efficiency and user satisfaction.

              • Easy-to-use interface and user-friendly features, as well as robust tools for scheduling, dispatching, and reporting.

              • Valuable training and support provided during onboarding, making the transition smooth and successful for users.

              • The software may have a steep learning curve for new users, especially without proper guidance or training.

              • Limited selection in the Marketplace for additional apps and connectors, potentially restricting the advanced functionalities users can access.

              • Streamlines scheduling and dispatching, enhancing efficiency and organization.

              • Easy to use, with intuitive features like customizable invoices and integrated customer information.

              • Enhances communication and collaboration through real-time updates and notifications for techs and customers.

              • Offers a user-friendly interface and integrates well with third-party software for enhanced functionality.

              • Mobile app limitations, such as inability to perform certain tasks like emailing invoices, especially on tablets and phones.

              • Connectivity issues during peak hours and in areas with limited coverage affecting the mobile portion usability.

              • Streamlines the process of finding and vetting technicians nationwide quickly and efficiently.

              • Easy to create work orders with step-by-step instructions, and excellent support is available when needed.

              • Efficient platform organization, including features like Flightboard for easy job management.

              • Provides access to a pool of reliable, professional, and skilled contractors for various projects.

              • Limited integration options with platforms like Connectwise, potentially restricting seamless workflow management.

              • The software interface could benefit from additional updates for improved automation and user experience.

              Positive Reviews

              No reviews available for the product

              No reviews available for the product

              No reviews available for the product

              Integrations

              Integration with other apps

              No Integration information available.

              Customers

              Customers

              No Customers information available.

              Acca

              Acca

              PHCC

              PHCC

              Service Roundtable

              Service Roundtable

              No Customers information available.

              Media and Screenshots

              Screenshots

              No screenshots available.

              GPS Fleet Tracking

              5 Screenshots

              Mass Import

              1 Screenshots

              Videos
              video-0

              3 Videos

              video-0

              3 Videos

              video-0

              3 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Neither ServiceTitan nor Service Fusion offers a free trial.

              ServiceTitan is designed for Large Enterprises, Medium Business and Small Business.

              Service Fusion is designed for Large Enterprises, Medium Business and Small Business.

              The starting price of Service Fusion begins at $192/month when yearly, while pricing details for ServiceTitan are unavailable.

              Some top alternatives to ServiceTitan includes Service Fusion, Housecall Pro, Smart Service, FieldEdge, Field Force Tracker, Fieldd, Salesforce Field Service, Call of Service, Easy Field Services and Service CRM.

              Some top alternatives to Service Fusion includes Housecall Pro, FieldEZ, ServiceTitan, Jobber, FieldPulse, Field Force Tracker, Fieldd, Call of Service, Easy Field Services, Fieldworkhq and Service CRM.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].