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Salesforce Agentforce vs Agentspace vs Microsoft Copilot Studio - Which Tool Fits Your Business?

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TL;DR - Quick Comparison Summary

Description

Salesforce AgentForce enables businesses to build and customize autonomous AI agents that work alongside human teams to drive customer success. By providing 24/7 support, these intelligent ... Read More

Google Agentspace empowers employees by providing AI-driven agents that seamlessly combine Gemini’s advanced reasoning, Google-quality search capabilities, and enterprise data—no matter ... Read More

Microsoft Copilot Studio empowers users to create expert AI agents tailored to specific needs, whether for individuals, teams, or entire organizations. Leveraging low-code tools and ... Read More

Entry Level Pricing

  • Starts from $2 , monthly
  • Not Available
  • Starts from $30 , yearly

Free Trial Availability

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Software Demo

Demo

How do Salesforce Agentforce, Agentspace and Microsoft Copilot Studio Compare on Features?

Total Features

17 Features

13 Features

12 Features

Unique Features

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        What Do Salesforce Agentforce, Agentspace and Microsoft Copilot Studio Cost?

        Pricing Option

              Starting From

              • $2 , monthly
              • Not Available
              • $30 , yearly

              Pricing Plans

              • Salesforce Foundations

                Free

                • 1K Agentforce conversations and leads

                • 250K Data Cloud credits

                • Sales Service Marketing and Commerce tools

              • Agentforce

                $2

                per conversation

                • Out-of-the-box Service Agent

                • Agent Builder

                • Prompt Builder

              • Standard Success Plan

                Custom

                • Access to Knowledge Articles

                • documentation and Trailhead

                • Global Trailblazer Community

              • Not Available
              • Microsoft Copilot Studio

                $200

                /month

                • Build your own agents

                • available across multiple channels

                • to assist employees and customers.

              • Microsoft Copilot Studio

                Custom

                • Pay for only what you use.

                • Build & deploy agents across multiple channels

                • to assist employees and customers.

              • Microsoft 365 Copilot

                $30

                /month

                • Use Copilot Studio to create agents that work with Microsoft 365 Copilot.

              Pricing Page

              salesforce-agentforce pricingagentspace pricingmicrosoft-copilot-studio pricing

              Other Details

              Organization Types supported

                    Platforms Supported

                    • Browser Based (Cloud)
                    • Browser Based (Cloud)
                    • Browser Based (Cloud)

                    Modes of support

                    • 24/7 (Live rep)
                    • Business Hours
                    • Online
                    • 24/7 (Live rep)
                    • Business Hours
                    • Online
                    • 24/7 (Live rep)
                    • Business Hours
                    • Online

                    API Support

                    • Not Available
                    • Not Available
                    • Not Available
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                    Salesforce Agentforce vs Agentspace User Reviews & Rating Comparison

                    Expert's Review generated by AI

                    Salesforce AgentForce provides businesses with the ability to build and deploy autonomous AI agents that enhance customer support and internal operations. With 24/7 availability, these agents can ...Read more

                    Google Agentspace provides a robust AI-powered platform for organizations to enhance employee productivity and decision-making. Combining Gemini’s advanced reasoning with Google-quality search ...Read more

                    Microsoft Copilot Studio offers a user-friendly, low-code environment to design AI agents tailored to specific needs, making it a powerful tool for boosting productivity. Its seamless integration ...Read more

                    Pros and Cons

                    Pros and Cons of Salesforce Agentforce

                    • Streamlines customer service, resolving queries quickly and improving overall satisfaction.

                    • Businesses can tailor the AI agents to meet their specific needs, enhancing service efficiency.

                    • Seamlessly integrates human teams with AI agents for improved productivity and teamwork.

                    • Provides continuous service, ensuring customers and employees receive help at any time.

                    • AI agents may need ongoing training to handle more nuanced customer interactions effectively.

                    • AI agents may struggle with complex, emotionally sensitive customer interactions.

                    Pros and Cons of Agentspace

                    • Streamlines access to critical information, enabling smarter, data-driven decisions.

                    • Works with enterprise data, regardless of its hosting, providing flexibility

                    • Utilizes Google’s search expertise, ensuring quick and accurate information retrieval.

                    • Gemini’s powerful reasoning enhances decision-making and problem-solving.

                    • The solution is likely to require internet connectivity, which may limit offline usability.

                    • Employees may need time to fully grasp and utilize the system effectively.

                    Pros and Cons of Microsoft Copilot Studio

                    • Suitable for individuals, teams, and large organizations, offering scalable solutions.

                    • Leverages the power of generative AI, creating highly capable and intelligent agents.

                    • Integrates effortlessly into existing workflows, improving operational efficiency.

                    • Makes it easy for users with minimal coding experience to create and deploy AI agents.

                    • Organizations must ensure that the AI agents comply with data privacy and security regulations.

                    • Extensive integrations might add unnecessary complexity to simple workflows.

                    Integrations

                    Integration with other apps

                    No Integration information available.

                    No Integration information available.

                    List of Customers

                    Customers

                    IBM

                    IBM

                    Accenture

                    Accenture

                    PWC

                    PWC

                    Nokia

                    Nokia

                    PayPal

                    PayPal

                    Media and Screenshots

                    Screenshots

                    No screenshots available.

                    AgentSpace

                    3 Screenshots

                    Microsoft Copilot

                    4 Screenshots

                    Videos

                    No videos available.

                    No videos available.

                    video-0

                    1 Videos

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                    Frequently Asked Questions (FAQs)

                    Stuck on something? We're here to help with all the questions and answers in one place.

                    Yes, both Salesforce Agentforce and Agentspace offer a Free Trial.

                    Salesforce Agentforce is designed for Large Enterprises, Medium Business and Small Business.

                    Agentspace is designed for Large Enterprises, Medium Business and Small Business.

                    The starting price of Salesforce Agentforce begins at $2per conversation when monthly, while pricing details for Agentspace are unavailable.

                    Some top alternatives to Salesforce Agentforce includes and undefined.

                    Some top alternatives to Agentspace includes and undefined.

                    Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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