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Retrace vs Zenoss vs Atatus Comparison

Last updated:

Retrace

4.1(58 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Medium Business

Retrace is a suite of application performance monitoring tools that empower development teams to find, understand and fix inefficiencies at the source. It has deep hands-on experience with APM tools, and goal has been to…

Zenoss

3.9(42 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Zenoss Cloud is a cutting-edge SaaS-based platform designed to streamline IT operations in both on-premises and cloud environments. With its full-stack monitoring and observability capabilities, Zenoss enables businesses…

Atatus

4.8(52 reviews)

Starting at Contact for pricing

  • Free Trial
  • Medium Business
  • Enterprise

Atatus is a software solution for IT operators, which allows monitoring apps, servers and services in real time. Atatus helps to monitor and troubleshooting multiple web or mobile applications by providing complete appli…

Retrace leads on user satisfaction with a 4.1-star rating across 58 reviews.

Retrace vs Zenoss vs Atatus — at a glance

FeatureRetraceZenossAtatus
Rating4.1 / 53.9 / 54.8 / 5
Reviews584252
Starting priceContact for pricingContact for pricingContact for pricing
Free trial Yes No Yes
Free version No No No
Best forIndividuals, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessMedium Business, Enterprise
CategoryApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) ToolsApplication Performance Monitoring (APM) Tools
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, GDPRGDPR
Data residencyUSGlobalGlobal

Key differences between Retrace and Zenoss

  • Free trial: Retrace offers a free trial; Zenoss does not.
  • Target audience: Retrace is built for Individuals and Medium Business, while Zenoss targets Large Enterprises and Medium Business.
  • User satisfaction: Retrace scores higher with a 4.1-star average.
  • Deployment: Retrace supports SaaS/Web/Cloud; Zenoss supports SaaS/Web/Cloud.

Compare Retrace vs Zenoss vs Atatus — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Application Performance Monitoring (APM) Tools tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Retrace - Application Performance Monitoring (APM) Tools
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Zenoss - Application Performance Monitoring (APM) Tools
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Atatus - Application Performance Monitoring (APM) Tools
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Biggest differences

Start here before you go deeper into features.

Retrace

Best for developer-focused application performance monitoring and troubleshooting.

Choose if
  • You are a small to medium software development or DevOps team focused on app delivery.
  • You need a streamlined, intuitive interface that simplifies identifying and fixing app inefficiencies.
  • You want expert-backed APM functionality that enhances troubleshooting productivity and application optimization.
Consider alternatives if
  • You require broad IT operations monitoring beyond application performance metrics.
  • Your team includes non-technical stakeholders needing simplified dashboards and easy accessibility.

Zenoss

Best for large IT teams needing comprehensive, AI-driven full-stack monitoring.

Choose if
  • You manage complex hybrid IT environments combining data centers and cloud.
  • Your team requires AI-powered automation to reduce manual IT workload.
  • You need deep, contextual insights from normalized and streamed machine data.
Consider alternatives if
  • You are a small organization without dedicated IT expertise.
  • You need a quick, simple setup with minimal training requirements.

Atatus

Best for unified real-time monitoring of web and mobile apps across environments.

Choose if
  • You need consolidated performance tracking for development, test, and production environments.
  • Your team requires quick identification and resolution of application performance issues.
  • You operate SaaS, fintech, or e-commerce platforms with medium to large-sized teams.
Consider alternatives if
  • You are a small business or team with a limited budget.
  • You require highly customizable alerting and reporting features.

Retrace: Best for developer-focused application performance monitoring and troubleshooting. Zenoss: Best for large IT teams needing comprehensive, AI-driven full-stack monitoring.

Description

Retrace is a suite of application performance monitoring tools that empower development teams to find, understand and fix inefficiencies at the source. It has deep hands-on experience with ... Read More about Retrace

Zenoss Cloud is a cutting-edge SaaS-based platform designed to streamline IT operations in both on-premises and cloud environments. With its full-stack monitoring and observability ... Read More about Zenoss

Atatus is a software solution for IT operators, which allows monitoring apps, servers and services in real time. Atatus helps to monitor and troubleshooting multiple web or mobile ... Read More about Atatus

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

8.3/10

8.9/10

8.5/10

User Ratings

Based on verified Spotsaas reviews

4.1

(58)

3.9

(42)

4.8

(52)

Best Company Size

Small businessesMedium businesses
51-500 employees500+ employees
50-500 employees500+ employees
Get pricing help
Get pricing help
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Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Retrace

No key benefits available yet.

Zenoss

No key benefits available yet.

Atatus

  • Gain real-time visibility into your application performance with Atatus, allowing your team to quickly pinpoint and resolve issues before they affect end-users.
  • Atatus provides comprehensive error tracking and detailed analytics, helping us proactively reduce downtime and optimize our application reliability.
  • With intuitive dashboards and alerts, you stay informed of critical metrics and user experiences, empowering smarter decision-making for the entire organization.
Best fit

Best fit

Retrace

No best-fit guidance available yet.

Zenoss

No best-fit guidance available yet.

Atatus

  • 50-500 employees
  • SaaS, Fintech, Martech, E-commerce, Consulting, IT Services
  • DevOps Engineers, Software Developers, IT Managers, System Administrators, Site Reliability Engineers (SRE), Technical Leads
Watchouts

Reasons buyers look elsewhere

Retrace

No alternatives guidance available yet.

Zenoss

No alternatives guidance available yet.

Atatus

  • Users may seek alternatives if they require more advanced customization options or flexibility in monitoring tools beyond what Atatus currently provides.
  • Organizations experiencing rapid growth might explore alternatives offering scalable pricing structures or more cost-effective subscription plans to match their evolving budget.
  • Teams looking for seamless integrations with specific development tools or platforms may consider other solutions offering broader compatibility and easier integration capabilities.

Software Demo

Demo

No software demo available

Atatus has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Retrace, Zenoss and Atatus Compare on Features?

Total Features

9 Features

9 Features

9 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Retrace, Zenoss and Atatus on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Individuals
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Individuals
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Individuals
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises

Platforms Supported

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Not Available
  • Available
  • Not Available
Get help choosing
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes

GDPR

✓ Yes
✓ Yes

ISO 27001

✗ No

Single Sign-On (SSO)

✓ Yes

Multi-Factor Auth (MFA)

✓ Yes

Data Encryption

✓ Yes
✓ Yes

Audit Logs

✓ Yes

Data Residency

🇺🇸 US
🌐 Global
🌐 Global

Retrace vs Zenoss User Reviews & Rating Comparison

User Ratings

Rating Distribution

35

20

3

0

0

7

12

2

1

0

27

2

0

0

0

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Users appreciate Retrace’s expert-backed, streamlined approach to application performance monitoring but note a learning curve and limited scope beyond developer teams.

What buyers like

  • Ease of troubleshooting
  • Reliability of monitoring
  • Intuitive user interface

Common complaints

  • Limited feature breadth
  • Initial learning curve

Buyer sentiment

Buyers appreciate Zenoss for its powerful AIOps-driven monitoring and comprehensive infrastructure visibility but note its complexity and steep learning curve.

What buyers like

  • AI-driven automation
  • Comprehensive full-stack monitoring
  • Integration flexibility

Common complaints

  • Complex setup process
  • Steep learning curve for smaller teams

Buyer sentiment

Users generally praise Atatus for its comprehensive and unified monitoring capabilities but note its pricing and learning curve as challenges.

What buyers like

  • Comprehensive monitoring
  • Ease of issue resolution
  • Support for multiple environments

Common complaints

  • Pricing concerns for smaller teams
  • Limited customization options

Pros and Cons

  • Streamlines troubleshooting and optimization to enhance productivity

  • Expert-backed and reliable APM functionality

  • Intuitive interface that removes obstacles to improving application delivery

  • Narrow focus on APM limits broader IT operations capabilities

  • Primarily designed for developers, limiting accessibility for other teams

  • Seamless integration with both traditional data centers and cloud-native environments

  • AI-driven operations (AIOps) automate decision-making and reduce IT workload

  • Full-stack monitoring provides comprehensive visibility across IT infrastructure

  • Setup can be time-consuming, especially for legacy system migrations

  • Complexity may overwhelm smaller organizations without specialized expertise

  • Consolidates application performance tracking into a single platform for multiple environments

  • Quick identification and resolution of performance issues improving operational efficiency

  • Supports monitoring of both web and mobile applications across development, test, and production

  • Pricing may be expensive for smaller businesses or scaling teams

  • Limited customization options for alerts and reporting compared to competitors

Positive Reviews

No reviews available for the product

No reviews available for the product

No reviews available for the product

Negative Reviews

No reviews available for the product

No reviews available for the product

No reviews available for the product

List of Customers

Customers

No Customers information available.

Atos

Atos

VMware

VMware

Cognizant

Cognizant

NHS

NHS

Lendingtree

Lendingtree

Storyteq

Storyteq

Media and Screenshots

Screenshots

Combining your logs with lightweight code profiling

5 Screenshots

Impact Dashboard

4 Screenshots

Dashboard

3 Screenshots

Videos

video-0

4 Videos

video-0

4 Videos

No videos available.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Retrace or Zenoss?
Retrace edges out the other on user ratings (4.1 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Retrace and Zenoss offer a free trial?
Retrace offers a free trial. Zenoss does not.
What is the starting price of Retrace vs Zenoss?
Retrace starts at Contact for pricing. Zenoss starts at Contact for pricing.
What are the top alternatives to Retrace?
Top alternatives to Retrace include AppLink.io, AppDoctor, Scout APM, Datadog APM, AppDynamics.
What are the top alternatives to Zenoss?
Top alternatives to Zenoss include ManageEngine Applications Manager, Scout APM, Datadog APM, AppDynamics, Dynatrace.

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