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Compare Pattr vs RepsMate

Pattr - Conversation Intelligence Software
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RepsMate - Conversation Intelligence Software
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Overview

Description

Introducing Pattr, an innovative Conversational AI platform designed to revolutionize customer experiences. With its powerful abilities, Pattr empowers, enhances, and comprehends all your ... Read More

RepsMate is a powerful conversation intelligence platform designed to help businesses gain valuable insights from customer interactions. With advanced call analytics tools, this software ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.5

(33)
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Software Demo

Demo

RepsMate has not given any software demo yet

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Features

Total Features

23 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings

          4.5

          (based on 33 reviews)

          No reviews available for the product

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          Pattr is a standout Conversational AI platform that transforms customer service into a proactive, intelligent engagement experience. With real-time processing and multilingual support, it enables ...Read more

          RepsMate has proven to be an exceptional tool in our analytics stack, transforming the way we assess customer interactions and team performance. Its advanced call analytics capabilities eliminate ...Read more

          Pros and Cons
          • Pattr delivers real-time analysis and response during customer interactions, allowing for immediate personalization and engagement without delay.

          • Built to handle large-scale customer communication, Pattr ensures that enterprises can manage high volumes of interactions efficiently without compromising quality.

          • By eliminating mundane and ineffective dialogue, Pattr enhances customer experience with more human-like, emotionally aware conversations.

          • Pattr’s support for multiple languages helps businesses serve diverse customer bases across different regions seamlessly.

          • Pattr focuses strictly on conversational AI, lacking features like scheduling, reservations, or calendar integrations, which limits its use in operational planning.

          • Seamless performance depends heavily on external API integrations, which may require technical expertise to implement and maintain.

          • RepsMate provides robust call analytics that help businesses extract actionable insights from customer conversations, improving transparency and accuracy in decision-making.

          • The platform offers detailed reporting tools to gauge customer satisfaction levels and identify service improvement areas effectively.

          • It enables businesses to monitor agent performance over time, offering clear visibility into strengths and gaps that need coaching.

          • With real-time data capture and reporting, RepsMate empowers leadership to make confident, strategic decisions grounded in actual interaction data.

          • Teams unfamiliar with analytics-heavy platforms might face a steeper learning curve when interpreting complex call insights and reports.

          Customers

          Customers
          Butterfly

          Butterfly

          Metro

          Metro

          Fight Centre

          Fight Centre

          Vodafone

          Vodafone

          T

          T

          Banca Transilvania - BT

          Banca Transilvania - BT

          Media and Screenshots

          Screenshots
          Pattr

          4 Screenshots

          RepsMate

          3 Screenshots

          Videos
          video-0

          2 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Pattr nor RepsMate offers a free trial.

          Pattr is designed for Large Enterprises, Medium Business and Small Business.

          RepsMate is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both Pattr and RepsMate are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Pattr includes Konverse AI, Conversational AI Bot, SAP Conversational AI, Kindly Conversion Optimization, StoryFile Conversa, Convin, ExecVision, ContactEngine and Dialogbot.AI.

          Some top alternatives to RepsMate includes GenieTalk.ai, NordPass, Refract, q&ai Technologies, VoiceLab, Cognigy Insights, Convin and Avoma.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].