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Open Loyalty vs Fivestars Comparison

Last updated:

Open Loyalty

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Open is a loyalty management system built for the cloud. It's simple, easy to use, and completely customizable. And it doesn't require any IT. It has taken the complexity out of building custom loyalty programs. It's pow…

Fivestars

4.7(25,146 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC offers, completely self-servic…

Fivestars leads on user satisfaction with a 4.7-star rating across 25,146 reviews.

SpotSaaS Analysis

Open LoyaltyFivestars

The core difference between Open Loyalty and Fivestars lies in their target audience and functionality, with Fivestars specifically catering to small to mid-sized businesses looking for customizable loyalty marketing solutions. Open Loyalty may appeal to a broader range of companies, though specific details on its ideal buyer and company size are not provided.

Who should pick which

  • Flexible loyalty program management:
  • Customizable to various business needs:
  • No specific company size limitations:
  • Versatile for different industries:
  • Lacks detailed pricing information:
  • Ideal for businesses seeking a tailored approach:
  • Best for small to mid-sized businesses:
  • Supports retail, restaurant, and local services:
  • Offers challenge-based marketing strategies:
  • Includes pooled cash rewards for customer engagement:
  • Designed for companies with 1-500 employees:
  • Pricing details not disclosed:

Open Loyalty vs Fivestars — at a glance

FeatureOpen LoyaltyFivestars
Rating4.7 / 5
Reviews25,146
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryLoyalty Management SoftwareLoyalty Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesOnlineBusiness Hours, Online
CertificationsGDPR
Data residencyGlobalUS

Key differences between Open Loyalty and Fivestars

  • Free trial: Open Loyalty offers a free trial; Fivestars does not.
  • Target audience: Open Loyalty is built for Large Enterprises and Medium Business, while Fivestars targets Medium Business and Small Business.
  • Deployment: Open Loyalty supports SaaS/Web/Cloud; Fivestars supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Open Loyalty vs Fivestars — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Loyalty Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Open Loyalty - Loyalty Management Software
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Talk to an expert
Fivestars - Loyalty Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Open Loyalty

Best for

Large Enterprises, Medium Business, Small Business

Fivestars

Best for small to mid-sized businesses seeking customizable loyalty marketing tools.

Choose if
  • You run a retail, restaurant, or local service business with up to 500 employees.
  • You want challenge-based marketing and pooled cash rewards to engage customers.
  • You value self-service free customer support and SEO-optimized landing pages.
Consider alternatives if
  • You are a large enterprise needing complex, enterprise-grade loyalty program features.
  • You require extensive integrations with legacy systems or need transparent pricing upfront.

Open Loyalty typically suits Large Enterprises and Medium Business. Fivestars tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Open is a loyalty management system built for the cloud. It's simple, easy to use, and completely customizable. And it doesn't require any IT. It has taken the complexity out of building ... Read More about Open Loyalty

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC ... Read More about Fivestars

Free Trial Availability

  • Free Trial available
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Open Loyalty has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare Open Loyalty and Fivestars on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Fivestars pricing

      Other Details

      Organization Types supported

      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Open Loyalty User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      2387

      171

      32

      17

      14

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Cloud-based system
      • Customizable loyalty programs
      • User-friendly interface

      Common complaints

      • Limited advanced features
      • May require training
      • Not ideal for large enterprises

      Buyer sentiment

      Overall, buyers express strong satisfaction with Fivestars' customizable features and customer support.

      What buyers like

      • Customizability
      • Customer support
      • Marketing features

      Common complaints

      • Pricing transparency
      • Integration limitations

      Pros and Cons

      • Highly customizable without IT needs

      • User-friendly for marketers

      • Effective for managing multiple brands

      • May lack depth in reporting features

      • Not suitable for very large enterprises

      • Challenge based marketing features

      • Pooled cash rewards system

      • Self-service free customer support

      • Pricing is quotation based and not publicly available

      • Limited information on advanced integrations

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Aldo

      Aldo

      Acb

      Acb

      Warba bank

      Warba bank

      No Customers information available.

      Media and Screenshots

      Videos

      No videos available.

      video-0

      1 Videos

      Top Alternatives to Open Loyalty and Fivestars in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Open Loyalty or Fivestars?
      Fivestars edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Open Loyalty and Fivestars offer a free trial?
      Open Loyalty offers a free trial. Fivestars does not.
      What is the starting price of Open Loyalty vs Fivestars?
      Open Loyalty starts at Contact for pricing. Fivestars starts at Contact for pricing.
      What are the top alternatives to Open Loyalty?
      Top alternatives to Open Loyalty include Xoxoday Plum, Annex Cloud, LoyaltyXpert, LoyaltyMast, SailPlay Loyalty.
      What are the top alternatives to Fivestars?
      Top alternatives to Fivestars include Open Loyalty, Incentivesmart, S Loyalty, bLoyal, Bluestar Loyalty.

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