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Open Loyalty vs Capillary Loyalty Plus Comparison

Last updated:

Open Loyalty

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Open is a loyalty management system built for the cloud. It's simple, easy to use, and completely customizable. And it doesn't require any IT. It has taken the complexity out of building custom loyalty programs. It's pow…

Capillary Loyalty Plus

5.0(1 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Capillary is an exclusive loyalty software that offers user the power to revolutionize the way business interacts with its customers. By offering customized rewards, discounts, and incentives based on each individual cus…

Capillary Loyalty Plus leads on user satisfaction with a 5.0-star rating across 1 reviews.

SpotSaaS Analysis

Open LoyaltyCapillary Loyalty Plus

The core difference between Open Loyalty and Capillary Loyalty Plus lies in the latter's focus on mid-to-large retailers requiring personalized, cloud-based loyalty programs, while Open Loyalty lacks specific target audience details. Ideal buyers for Open Loyalty remain undefined, whereas Capillary Loyalty Plus is best suited for mid-sized to large businesses with a dedicated loyalty strategy.

Who should pick which

  • Flexible loyalty program design:
  • Supports various industries:
  • Open-source platform:
  • Customizable features:
  • No specific company size requirements:
  • Ideal for businesses seeking innovation:
  • Tailored for mid-to-large retailers:
  • Cloud-based solution:
  • Highly customizable rewards:
  • Focus on individual purchase history:
  • Best for businesses with loyalty strategies:
  • Supports 51-500 and 500+ employee companies:

Open Loyalty vs Capillary Loyalty Plus — at a glance

FeatureOpen LoyaltyCapillary Loyalty Plus
Rating5.0 / 5
Reviews1
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLoyalty Management SoftwareLoyalty Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesOnlineOnline
CertificationsGDPRGDPR
Data residencyGlobalGlobal

Key differences between Open Loyalty and Capillary Loyalty Plus

  • Free trial: Open Loyalty offers a free trial; Capillary Loyalty Plus does not.
  • Deployment: Open Loyalty supports SaaS/Web/Cloud; Capillary Loyalty Plus supports SaaS/Web/Cloud.

Open Loyalty vs Capillary Loyalty Plus — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Loyalty Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Open Loyalty - Loyalty Management Software
Talk to an expert
Talk to an expert
Capillary Loyalty Plus - Loyalty Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Open Loyalty

Best for

Large Enterprises, Medium Business, Small Business

Capillary Loyalty Plus

Best for mid-to-large retailers needing personalized, cloud-based loyalty programs.

Choose if
  • You require highly customizable rewards based on individual purchase history.
  • Your business is mid-sized or larger with a dedicated loyalty strategy.
  • You want an integrated cloud solution supported by local experts.
Consider alternatives if
  • You are a very small business with limited marketing budget.
  • You lack a dedicated customer loyalty program or strategy.

Open Loyalty typically suits Large Enterprises and Medium Business. Capillary Loyalty Plus tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Open is a loyalty management system built for the cloud. It's simple, easy to use, and completely customizable. And it doesn't require any IT. It has taken the complexity out of building ... Read More about Open Loyalty

Capillary is an exclusive loyalty software that offers user the power to revolutionize the way business interacts with its customers. By offering customized rewards, discounts, and ... Read More about Capillary Loyalty Plus

Free Trial Availability

  • Free Trial available
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Open Loyalty has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Compare Open Loyalty and Capillary Loyalty Plus on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      Open Loyalty User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      2

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Cloud-based system
      • Customizable loyalty programs
      • User-friendly interface

      Common complaints

      • Limited advanced features
      • May require training
      • Not ideal for large enterprises

      Buyer sentiment

      Extremely limited review data with a perfect rating from a single user, indicating potential but unverified satisfaction.

      What buyers like

      • Customized rewards
      • Cloud integration
      • Local expert support

      Common complaints

      • Lack of pricing transparency
      • Limited user feedback

      Pros and Cons

      • Highly customizable without IT needs

      • User-friendly for marketers

      • Effective for managing multiple brands

      • May lack depth in reporting features

      • Not suitable for very large enterprises

      • Highly customizable rewards based on individual purchase history

      • Integrated cloud solution with local expert support

      • Strong focus on customer retention through personalized incentives

      • Pricing is quotation based and not publicly available

      • Limited publicly available user feedback and reviews

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Aldo

      Aldo

      Acb

      Acb

      Warba bank

      Warba bank

      KFC

      KFC

      VF

      VF

      Mitra 10

      Mitra 10

      Media and Screenshots

      Videos

      No videos available.

      video-0

      3 Videos

      Top Alternatives to Open Loyalty and Capillary Loyalty Plus in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Open Loyalty or Capillary Loyalty Plus?
      Capillary Loyalty Plus edges out the other on user ratings (5.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Open Loyalty and Capillary Loyalty Plus offer a free trial?
      Open Loyalty offers a free trial. Capillary Loyalty Plus does not.
      What is the starting price of Open Loyalty vs Capillary Loyalty Plus?
      Open Loyalty starts at Contact for pricing. Capillary Loyalty Plus starts at Contact for pricing.
      What are the top alternatives to Open Loyalty?
      Top alternatives to Open Loyalty include Xoxoday Plum, Annex Cloud, LoyaltyXpert, LoyaltyMast, SailPlay Loyalty.
      What are the top alternatives to Capillary Loyalty Plus?
      Top alternatives to Capillary Loyalty Plus include Zinrelo Loyalty Rewards Platform, Xoxoday Plum, Annex Cloud, LoyaltyXpert, Open Loyalty.

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