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Compare Neople vs Hoory AI

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Overview

Description

Neople is an AI assistant designed to elevate customer service by becoming a true digital coworker. Far more than just an assistant, each Neople is meticulously trained on your company’s ... Read More

Hoory AI is an all-in-one customer support platform designed to optimize and automate customer care operations. By leveraging advanced AI technology, it streamlines ticket resolution and ... Read More

Entry Level Pricing
  • Starts from $1500 , monthly
  • Not Available
Free Trial Availability
  • No free trial
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Software Demo

Demo

Features

Total Features

12 Features

17 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $1500 , monthly
          • Not Available
          Pricing Plans
          • Junior

            $1500

            /month

            • Unlimited languages and users plus:

            • Basic Neople design

            • 150000 interactions per year

            Show more +

          • Medior

            $2500

            /month

            • Unlimited languages and users plus:

            • Personal Neople design

            • 300000 interactions per year

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          • Custom

            Custom

            • Additions:

            • Branded Neople design

            • Interactions

            Show more +

          • Not Available

          Other Details

          Organization Types supported
              Platforms Supported
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Not Available
              • Not Available
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              User Reviews

              Expert's Review generated by AI

              Neople offers an AI assistant that functions as a true digital coworker, integrating deeply with a company’s data, tools, and brand to provide highly customized support. This enables businesses ...Read more

              Hoory AI is a robust all-in-one customer support platform that optimizes and automates service operations with AI-driven efficiency. By streamlining ticket resolution and offering 24/7 support, ...Read more

              Pros and Cons
              • Neople’s ability to assist and automate routine tasks enables employees to focus on high-value activities, leading to better performance and reduced burnout.

              • The AI assistant integrates smoothly into existing systems and tools, requiring minimal setup and offering immediate value, reducing the learning curve typically associated with new software.

              • Neople’s deep integration with company data and workflows helps deliver faster, more accurate support, leading to an improved customer experience and faster resolution times.

              • By functioning as a true digital coworker, Neople boosts overall productivity, enabling teams to handle more tasks in less time and improving operational efficiency.

              • To remain effective, Neople requires regular updates and adjustments based on changing data, customer needs, and feedback. This ongoing maintenance can demand time and resources from the business.

              • While Neople is designed to be a digital coworker, teams may need some time to adjust to working with an AI assistant, which could temporarily disrupt workflow until employees become familiar with its capabilities.

              • AI-powered automation ensures uniform responses and eliminates inconsistencies that may arise with human agents.

              • The platform allows companies to handle increasing support demands efficiently, making it ideal for businesses looking to scale operations.

              • By automating routine queries, Hoory AI minimizes the need for large support teams, leading to significant cost savings.

              • With round-the-clock AI-powered service, businesses can provide uninterrupted support, improving customer satisfaction and retention.

              • To achieve optimal performance, businesses must invest time in training the AI and fine-tuning it to align with their specific support processes.

              • Despite advanced algorithms, AI responses may occasionally misunderstand customer intent, leading to incorrect resolutions or escalations.

              Customers

              Customers
              Levis

              Levis

              Holy

              Holy

              Plain

              Plain

              SoftConstruct

              SoftConstruct

              Fast Shift

              Fast Shift

              Fast Media

              Fast Media

              Media and Screenshots

              Screenshots
              Neople

              6 Screenshots

              Hoory

              4 Screenshots

              Videos
              video-0

              1 Videos

              video-0

              1 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Hoory AI offers Free Trial, but Neople does not.

              Neople is designed for Large Enterprises, Medium Business and Small Business.

              Hoory AI is designed for Large Enterprises, Medium Business and Small Business.

              The starting price of Neople begins at $1500/month when monthly, while pricing details for Hoory AI are unavailable.

              Some top alternatives to Neople includes and undefined.

              Some top alternatives to Hoory AI includes and undefined.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].