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Compare Neople vs Atomicwork

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Neople Get Quote Get Quote	Atomicwork Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Neople is an AI assistant designed to elevate customer service by becoming a true digital coworker. Far more than just an assistant, each Neople is meticulously trained on your company’s ... Read More	Atomicwork is an advanced service management platform designed to modernize ITSM (IT Service Management) and automate enterprise workflows. By streamlining IT operations and automating ... Read More
Entry Level Pricing	Starts from $1500 , monthly	Starts from $90 , yearly
Free Trial Availability	No free trial	No free trial
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Software Demo

Demo

Features

Total Features	12 Features	11 Features
Unique Features
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Pricing

Pricing Option
Starting From	$1500 , monthly	$90 , yearly
Pricing Plans	Junior $1500 /month Get Started Unlimited languages and users plus: Basic Neople design 150000 interactions per year Show more + Medior $2500 /month Get Started Unlimited languages and users plus: Personal Neople design 300000 interactions per year Show more + Custom Custom Get Started Additions: Branded Neople design Interactions Show more +	Professional $90 /user/year Get Started One workspace for the company Service requests and approvals No-code workflow builder Show more + Business Custom Get Started Custom workspaces for each team IT service management platform External app triggers and actions Show more + Enterprise Custom Get Started Purpose-built AI Agents Custom roles and data governance Unlimited API access Show more +
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported
Platforms Supported	Browser Based (Cloud)	Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available
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User Reviews

Expert's Review generated by AI	Neople offers an AI assistant that functions as a true digital coworker, integrating deeply with a company’s data, tools, and brand to provide highly customized support. This enables businesses ...Read more	Atomicwork is an advanced platform designed to streamline IT Service Management (ITSM) by automating routine tasks and optimizing workflows. It boosts efficiency, reduces response times, and ...Read more
Pros and Cons	Neople’s ability to assist and automate routine tasks enables employees to focus on high-value activities, leading to better performance and reduced burnout. The AI assistant integrates smoothly into existing systems and tools, requiring minimal setup and offering immediate value, reducing the learning curve typically associated with new software. Neople’s deep integration with company data and workflows helps deliver faster, more accurate support, leading to an improved customer experience and faster resolution times. By functioning as a true digital coworker, Neople boosts overall productivity, enabling teams to handle more tasks in less time and improving operational efficiency. To remain effective, Neople requires regular updates and adjustments based on changing data, customer needs, and feedback. This ongoing maintenance can demand time and resources from the business. While Neople is designed to be a digital coworker, teams may need some time to adjust to working with an AI assistant, which could temporarily disrupt workflow until employees become familiar with its capabilities.	The platform helps businesses become more agile, enabling them to respond faster to internal and external changes, fostering a more adaptive work environment. Atomicwork empowers organizations to deliver better service outcomes through optimized IT processes and improved operational workflows. The platform’s automation capabilities help reduce service request resolution times, improving both efficiency and the user experience. By automating routine tasks, Atomicwork enhances productivity, allowing IT teams to focus on more complex issues and strategic projects. Heavy reliance on automation could reduce the personal touch in certain IT support scenarios, which may be important for specific business functions. While the platform offers great automation, businesses with very specific or niche needs may find the level of customization available to be limited.

Integrations

Integration with other apps	Freshdesk 4 (5374 reviews) Zendesk Support 4.3 (7934 reviews) Trengo 4.6 (43 reviews)	Jira 4.4 (17380 reviews) Confluence 4.1 (7140 reviews) Okta 4.3 (2247 reviews)

Customers

Customers	Levis Holy Plain	zuora

Media and Screenshots

Screenshots	6 Screenshots	5 Screenshots
Videos	1 Videos	1 Videos

Frequently Asked Questions (FAQs)

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Neither Neople nor Atomicwork offers a free trial.

Neople is designed for Large Enterprises, Medium Business and Small Business.

Atomicwork is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Neople Starts at $1500/month when monthly whereas for Atomicwork Starts at $90/user/year when yearly.

Some top alternatives to Neople includes and undefined.

Some top alternatives to Atomicwork includes and undefined.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].