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Microsoft Sway vs CustomShow Comparison

Last updated:

Microsoft Sway

4.0(66 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Introducing Microsoft Sway, the go-to presentation and visual storytelling app. With an effortless design, it lets users create attractive and interactive newsletters, reports, and personal stories in no time. Streamline…

CustomShow

4.3(7 reviews)

Starting at $26 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

CustomShow is a B2B sales presentation platform that operates in the cloud and allows for multi-platform delivery. With its sleek design tools, it enables users to create impressive presentations and seamlessly deliver t…

CustomShow leads on user satisfaction with a 4.3-star rating across 7 reviews.

Microsoft Sway vs CustomShow — at a glance

FeatureMicrosoft SwayCustomShow
Rating4.0 / 54.3 / 5
Reviews667
Starting priceContact for pricing$26 /User/Month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business
CategoryPresentation SoftwarePresentation Software
PlatformsSaaS/Web/Cloud, Installed - WindowsSaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac
APIAvailableAvailable
Support modesOnlineBusiness Hours, Online
CertificationsHIPAA, GDPR, ISO 27001
Data residencyUSGlobal

Key differences between Microsoft Sway and CustomShow

  • Pricing: CustomShow starts at $26 /User/Month. Microsoft Sway pricing is not publicly listed.
  • Free trial: CustomShow offers a free trial; Microsoft Sway does not.
  • User satisfaction: CustomShow scores higher with a 4.3-star average.
  • Deployment: Microsoft Sway supports SaaS/Web/Cloud, Installed - Windows; CustomShow supports SaaS/Web/Cloud, Mobile - iOS, Installed - Windows, Installed - Mac.

Microsoft Sway vs CustomShow — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Presentation Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Microsoft Sway - Presentation Software
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Talk to an expert
CustomShow - Presentation Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Microsoft Sway

Best for creating interactive, multimedia-rich presentations and newsletters easily.

Choose if
  • You need a simple, drag-and-drop tool for internal communications and training content.
  • Your team values real-time collaboration on newsletters, reports, and presentations.
  • You want a web-based platform that adapts seamlessly across devices without design expertise.
Consider alternatives if
  • You require advanced marketing persuasion features for highly compelling newsletters.
  • Your workflows depend on extensive third-party app integrations and a robust marketplace.

CustomShow

Best for enterprise B2B sales teams needing collaborative, multi-platform presentations.

Choose if
  • You require seamless online and offline presentation delivery across multiple platforms.
  • Your team needs real-time collaboration with global content management capabilities.
  • You want detailed analytics and notifications to track presentation engagement.
Consider alternatives if
  • You are a small business with a limited sales team and need a simple tool.
  • You prefer lightweight, easy-to-setup presentation software without complex configurations.

Microsoft Sway: Best for creating interactive, multimedia-rich presentations and newsletters easily. CustomShow: Best for enterprise B2B sales teams needing collaborative, multi-platform presentations.

Description

Introducing Microsoft Sway, the go-to presentation and visual storytelling app. With an effortless design, it lets users create attractive and interactive newsletters, reports, and personal ... Read More about Microsoft Sway

CustomShow is a B2B sales presentation platform that operates in the cloud and allows for multi-platform delivery. With its sleek design tools, it enables users to create impressive ... Read More about CustomShow

Entry Level Pricing

  • Not Available
  • Starts from $26 , Billed Yearly

Free Trial Availability

  • No free trial
  • Free Trial available

Spotsaas Score

What's this? ↗

9.2/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.3

(7)

Best Company Size

Small BusinessMedium Business
51-500 employees500+ employees
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Software Demo

Demo

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How do Microsoft Sway and CustomShow Compare on Features?

Total Features

8 Features

8 Features

Unique Features

No unique features

No unique features

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Compare Microsoft Sway and CustomShow on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $26 , Billed Yearly

      Pricing Plans

      • Not Available
      • Essential

        • Sales Enablement

        • Sales Enablement Portal

        • Rich Media Content Management

        Show more +

      • Professional

        • CustomShow Presentation

        • Presentation Designer

        • Slide Library Management

        Show more +

      • Enterprise

        • Includes features of Professional plan, plus

        • Sales Engagement

        • Customer Journey Designer

        Show more +

      Pricing Page

      Pricing information not available

      CustomShow pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Individuals
      • Medium Business
      • Small Business
      • Freelancers
      • Large Enterprises
      • Individuals
      • Medium Business
      • Small Business
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Microsoft Sway User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      72

      54

      19

      2

      1

      4

      2

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally appreciate Microsoft Sway’s ease of use and multimedia integration but note limitations in advanced marketing features and app integrations.

      What buyers like

      • Ease of use
      • Multimedia integration
      • Collaboration capabilities

      Common complaints

      • Limited app marketplace
      • Steep learning curve for new users

      Buyer sentiment

      Buyers appreciate the platform's robust collaboration features and analytics but note limited pricing transparency and a small review base.

      What buyers like

      • Collaboration capabilities
      • Presentation analytics
      • Multi-platform delivery

      Common complaints

      • Pricing transparency
      • Complexity for smaller teams

      Pros and Cons

      • Intuitive drag-and-drop interface enabling quick creation of interactive web stories and presentations

      • Supports easy integration of multiple media types including images, videos, and GIFs with customizable effects

      • Real-time collaboration features that facilitate teamwork on newsletters, training documents, and presentations

      • Steep learning curve for newcomers due to rich feature set and customization options without sufficient support

      • Limited marketplace offerings for additional apps and connectors restrict advanced functionality

      • Multi-platform presentation delivery including offline and online modes

      • Real-time collaboration and global content management

      • Detailed viewing and usage analytics with notifications when presentations are viewed

      • Pricing details are not publicly available, requiring sales contact

      • Limited user rating data with only 7 reviews

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Creating nested Groups

      7 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to Microsoft Sway and CustomShow in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Microsoft Sway or CustomShow?
      CustomShow edges out the other on user ratings (4.3 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Microsoft Sway and CustomShow offer a free trial?
      CustomShow offers a free trial. Microsoft Sway does not.
      What is the starting price of Microsoft Sway vs CustomShow?
      Microsoft Sway starts at Contact for pricing. CustomShow starts at $26 /User/Month.
      What are the top alternatives to Microsoft Sway?
      Top alternatives to Microsoft Sway include Prezi Video, Canva, Powtoon, Zoho Show, Wowslides.
      What are the top alternatives to CustomShow?
      Top alternatives to CustomShow include iPresent, Zoho Show, Slides, Slidebean, Prezi Business.

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