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LoyaltyXpert vs Fivestars Comparison

Last updated:

LoyaltyXpert

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

LoyaltyXpert is a SaaS-based loyalty management software built to help manufacturers, enterprises, and B2B brands improve customer retention and channel engagement. Launched in 2017, it provides a unified platform for di…

Fivestars

4.7(25,146 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC offers, completely self-servic…

Fivestars leads on user satisfaction with a 4.7-star rating across 25,146 reviews.

SpotSaaS Analysis

LoyaltyXpertFivestars

LoyaltyXpert lacks specific details about its target audience and features, making it less defined compared to Fivestars, which is tailored for small to mid-sized businesses looking for customizable loyalty marketing solutions. Ideal buyers for LoyaltyXpert remain unspecified, while Fivestars is perfect for retail, restaurant, or local service businesses with employee counts between 1 and 500.

- Details about company sizes and ideal buyers are not provided. - No specific features or pricing information is available. - Suitable for businesses seeking loyalty solutions without defined parameters. - Lacks clarity on the types of loyalty programs offered. - Potentially appealing to various industries without specialization. - May require further research to understand its full capabilities.

- Best suited for small to mid-sized businesses (1-500 employees). - Offers customizable loyalty marketing tools for various industries. - Ideal for retail, restaurant, or local service businesses. - Features challenge-based marketing and pooled cash rewards. - Focuses on customer engagement through tailored loyalty programs. - Provides a clear target market and defined use cases.

LoyaltyXpert vs Fivestars — at a glance

FeatureLoyaltyXpertFivestars
Rating4.7 / 5
Reviews25,146
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessMedium Business, Small Business
CategoryLoyalty Management SoftwareLoyalty Management Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesOnlineBusiness Hours, Online
Certifications
Data residencyUSUS

Key differences between LoyaltyXpert and Fivestars

  • Free trial: LoyaltyXpert offers a free trial; Fivestars does not.
  • Target audience: LoyaltyXpert is built for Large Enterprises and Medium Business, while Fivestars targets Medium Business and Small Business.
  • Deployment: LoyaltyXpert supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Fivestars supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

LoyaltyXpert vs Fivestars — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Loyalty Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

LoyaltyXpert - Loyalty Management Software
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Fivestars - Loyalty Management Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

LoyaltyXpert

Best for

Large Enterprises, Medium Business, Small Business

Fivestars

Best for small to mid-sized businesses seeking customizable loyalty marketing tools.

Choose if
  • You run a retail, restaurant, or local service business with up to 500 employees.
  • You want challenge-based marketing and pooled cash rewards to engage customers.
  • You value self-service free customer support and SEO-optimized landing pages.
Consider alternatives if
  • You are a large enterprise needing complex, enterprise-grade loyalty program features.
  • You require extensive integrations with legacy systems or need transparent pricing upfront.

LoyaltyXpert typically suits Large Enterprises and Medium Business. Fivestars tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

LoyaltyXpert is a SaaS-based loyalty management software built to help manufacturers, enterprises, and B2B brands improve customer retention and channel engagement. Launched in 2017, it ... Read More about LoyaltyXpert

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC ... Read More about Fivestars

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
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Software Demo

Demo

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How do LoyaltyXpert and Fivestars Compare on Features?

Total Features

1 Features

0 Features

Unique Features

No unique features

No features

Get Quote
Get Quote

Compare LoyaltyXpert and Fivestars on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      LoyaltyXpert pricing
      Fivestars pricing

      Other Details

      Organization Types supported

      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      LoyaltyXpert User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      No reviews available for this product

      2387

      171

      32

      17

      14

      Spotsaas Editor’s POV generated by AI

      What buyers like

      • Integrated loyalty platform
      • Advanced reporting capabilities
      • Centralized control

      Common complaints

      • Complex setup process
      • May require technical expertise
      • Not ideal for small businesses

      Buyer sentiment

      Overall, buyers express strong satisfaction with Fivestars' customizable features and customer support.

      What buyers like

      • Customizability
      • Customer support
      • Marketing features

      Common complaints

      • Pricing transparency
      • Integration limitations

      Pros and Cons

      • Comprehensive integration of loyalty challenges

      • Powerful reporting and analytics

      • Centralized control for management

      • Complex setup may deter smaller businesses

      • Requires technical expertise for optimal use

      • Challenge based marketing features

      • Pooled cash rewards system

      • Self-service free customer support

      • Pricing is quotation based and not publicly available

      • Limited information on advanced integrations

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      Digisol

      Digisol

      India1

      India1

      Kolors

      Kolors

      No Customers information available.

      Media and Screenshots

      Screenshots

      LoyaltyXpert Dashboard

      2 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      video-0

      1 Videos

      Top Alternatives to LoyaltyXpert and Fivestars in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, LoyaltyXpert or Fivestars?
      Fivestars edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do LoyaltyXpert and Fivestars offer a free trial?
      LoyaltyXpert offers a free trial. Fivestars does not.
      What is the starting price of LoyaltyXpert vs Fivestars?
      LoyaltyXpert starts at Contact for pricing. Fivestars starts at Contact for pricing.
      What are the top alternatives to LoyaltyXpert?
      Top alternatives to LoyaltyXpert include Xoxoday Plum, Annex Cloud, Open Loyalty, LoyaltyMast, SailPlay Loyalty.
      What are the top alternatives to Fivestars?
      Top alternatives to Fivestars include Open Loyalty, Incentivesmart, S Loyalty, bLoyal, Bluestar Loyalty.

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