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Compare Kong.ai vs KNO Plus

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Overview

Description

Kong.ai helps businesses scale effortlessly by automating and streamlining crucial workflows across Customer Support, Sales, HR, and Marketing. With the power of AI-driven Conversational ... Read More

KNO Plus allows businesses to quickly build and deploy generative AI-based assistants tailored to their specific data in just seconds. With the flexibility to train these assistants using ... Read More

Entry Level Pricing
  • Starts from $49 , monthly
  • Not Available
Free Trial Availability
  • No free trial
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Software Demo

Demo

Features

Total Features

22 Features

12 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $49 , monthly
          • Not Available
          Pricing Plans
          • Basic Plan

            $49

            /month

            • 500 Chats/month

            • Basic Support

            • Email Notifications

          • Premium Plan

            $149

            /month

            • 2500 Chats/month

            • Priority Support

            • SMS & Email Notifications

          • Enterprise Plan

            $299

            /month

            • 10000 Chats/month

            • Dedicated Support

            • Custom Integrations

          • Not Available

          Other Details

          Organization Types supported
              Platforms Supported
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Not Available
              • Not Available
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              User Reviews

              Expert's Review generated by AI

              Kong.ai is a powerful AI-driven platform designed to automate and streamline workflows across various departments, from Customer Support to Sales and Marketing. With its conversational chat bots ...Read more

              KNO Plus is a robust platform that allows businesses to quickly deploy highly customizable generative AI assistants, tailored to their specific data and needs. Its flexibility in training on any ...Read more

              Pros and Cons
              • Kong.ai allows businesses to scale effortlessly, making it suitable for both small startups and larger enterprises seeking to optimize their operations without a significant increase in resources.

              • By automating repetitive tasks, Kong.ai frees up valuable time for teams to focus on strategic initiatives, driving innovation and business growth.

              • Kong’s Super Agents integrate AI and human capabilities, ensuring that more complex issues are escalated and handled by experienced professionals while routine tasks are managed efficiently by the AI.

              • The AI-powered chat bots enhance customer support by providing instant, intelligent responses, reducing response times and improving overall customer satisfaction.

              • Older or non-standard systems might pose challenges during integration with Kong.ai, requiring additional resources to ensure smooth operations.

              • Relying too heavily on AI-driven processes may lead to missed opportunities for personalized customer interactions, which can be critical for certain types of engagement.

              • The ability to optimize the assistant's performance based on real-time data empowers businesses to deliver more efficient, personalized, and high-quality customer service, ultimately boosting satisfaction and engagement.

              • By providing insights into user queries and matching them with available data, KNO Plus helps businesses gain valuable understanding of customer needs, enabling informed decision-making and optimization of customer interactions.

              • KNO Plus allows businesses to deploy AI assistants across their preferred communication channels, making it easier to engage with customers across various platforms like web, email, and messaging apps.

              • The platform offers the flexibility to train assistants using any data source, enabling businesses to tailor the AI to their unique needs and use cases. This customization ensures the assistants can perform tasks specific to the business environment.

              • The effectiveness of KNO Plus relies heavily on the quality and relevance of the data provided. Businesses with incomplete or poor-quality data may experience limitations in the AI assistant’s performance.

              • Depending on the scale of deployment and customization, KNO Plus could become a relatively expensive solution for smaller businesses, especially when factoring in the costs of data integration and ongoing training.

              Integrations

              Integration with other apps

              No Integration information available.

              Customers

              Customers

              No Customers information available.

              DBS

              DBS

              Angel One

              Angel One

              Media and Screenshots

              Screenshots
              Kong AI

              6 Screenshots

              KNO Plus

              4 Screenshots

              Videos
              video-0

              1 Videos

              video-0

              1 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              KNO Plus offers Free Trial, but Kong.ai does not.

              Kong.ai is designed for Large Enterprises, Medium Business and Small Business.

              KNO Plus is designed for Medium Business, Small Business and Large Enterprises.

              The starting price of Kong.ai begins at $49/month when monthly, while pricing details for KNO Plus are unavailable.

              Some top alternatives to Kong.ai includes and undefined.

              Some top alternatives to KNO Plus includes and undefined.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].