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Compare Kong.ai vs assist365 - AI-Powered Virtual Assistant

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Overview

Description

Kong.ai helps businesses scale effortlessly by automating and streamlining crucial workflows across Customer Support, Sales, HR, and Marketing. With the power of AI-driven Conversational ... Read More

Assist365 by Gnani.ai is an advanced AI-driven conversational voice bot designed to automate end-to-end customer support. Powered by sophisticated Natural Language Understanding (NLU) and ... Read More

Entry Level Pricing
  • Starts from $49 , monthly
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
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Software Demo

Demo

Features

Total Features

22 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $49 , monthly
          • Not Available
          Pricing Plans
          • Basic Plan

            $49

            /month

            • 500 Chats/month

            • Basic Support

            • Email Notifications

          • Premium Plan

            $149

            /month

            • 2500 Chats/month

            • Priority Support

            • SMS & Email Notifications

          • Enterprise Plan

            $299

            /month

            • 10000 Chats/month

            • Dedicated Support

            • Custom Integrations

          • Not Available

          Other Details

          Organization Types supported
              Platforms Supported
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Not Available
              • Not Available
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              User Reviews

              Expert's Review generated by AI

              Kong.ai is a powerful AI-driven platform designed to automate and streamline workflows across various departments, from Customer Support to Sales and Marketing. With its conversational chat bots ...Read more

              Assist365 by Gnani.ai is a cutting-edge AI-powered voice bot designed to revolutionize customer support automation. With advanced NLU and NLP capabilities, it delivers lifelike conversations in ...Read more

              Pros and Cons
              • Kong.ai allows businesses to scale effortlessly, making it suitable for both small startups and larger enterprises seeking to optimize their operations without a significant increase in resources.

              • By automating repetitive tasks, Kong.ai frees up valuable time for teams to focus on strategic initiatives, driving innovation and business growth.

              • Kong’s Super Agents integrate AI and human capabilities, ensuring that more complex issues are escalated and handled by experienced professionals while routine tasks are managed efficiently by the AI.

              • The AI-powered chat bots enhance customer support by providing instant, intelligent responses, reducing response times and improving overall customer satisfaction.

              • Older or non-standard systems might pose challenges during integration with Kong.ai, requiring additional resources to ensure smooth operations.

              • Relying too heavily on AI-driven processes may lead to missed opportunities for personalized customer interactions, which can be critical for certain types of engagement.

              • Assist365 tailors responses based on user data, ensuring more relevant and context-aware conversations that enhance customer satisfaction.

              • By automating end-to-end customer interactions, businesses can streamline operations, minimize reliance on human agents, and lower support costs.

              • The system ensures uninterrupted customer assistance, reducing wait times and improving response efficiency across different time zones.

              • With support for over 20 languages, it enables businesses to provide seamless customer service to a diverse, global audience without language barriers.

              • Real-time voice interactions demand high processing power, and occasional latency could impact the overall user experience.

              • Businesses must continuously monitor and update the AI model to maintain accuracy, especially as customer needs and language patterns evolve.

              Customers

              Customers

              No Customers information available.

              Bajaj Finserv

              Bajaj Finserv

              EarlySalary

              EarlySalary

              P and G

              P and G

              Media and Screenshots

              Screenshots
              Kong AI

              6 Screenshots

              gnani ai

              3 Screenshots

              Videos
              video-0

              1 Videos

              No videos available.

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Neither Kong.ai nor assist365 - AI-Powered Virtual Assistant offers a free trial.

              Kong.ai is designed for Large Enterprises, Medium Business and Small Business.

              assist365 - AI-Powered Virtual Assistant is designed for and Large Enterprises.

              The starting price of Kong.ai begins at $49/month when monthly, while pricing details for assist365 - AI-Powered Virtual Assistant are unavailable.

              Some top alternatives to Kong.ai includes and undefined.

              Some top alternatives to assist365 - AI-Powered Virtual Assistant includes and undefined.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].