Compare KNO Plus vs Brainfish

The ability to optimize the assistant's performance based on real-time data empowers businesses to deliver more efficient, personalized, and high-quality customer service, ultimately boosting satisfaction and engagement.

By providing insights into user queries and matching them with available data, KNO Plus helps businesses gain valuable understanding of customer needs, enabling informed decision-making and optimization of customer interactions.

KNO Plus allows businesses to deploy AI assistants across their preferred communication channels, making it easier to engage with customers across various platforms like web, email, and messaging apps.

The platform offers the flexibility to train assistants using any data source, enabling businesses to tailor the AI to their unique needs and use cases. This customization ensures the assistants can perform tasks specific to the business environment.

For more complex issues, Brainfish ensures human agents are readily available, balancing automation with personalized customer service.

Brainfish is designed to be flexible and scalable, tailoring its support based on the unique needs of each user, which improves the overall experience.

Routine inquiries are handled quickly by AI, freeing up human agents to focus on more complicated or sensitive cases.

The AI support agent evolves with usage, ensuring that the system becomes more adept at answering questions and addressing customer needs over time.