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Instabug vs Shake vs GlitchTip Comparison

Last updated:

Instabug

4.2(304 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Instabug is a bug reporting and user feedback tool that allows to collect user feedback from testers and users of app. It records the users' screens and syncs them directly with server, providing with everything needed t…

Shake

Starting at Contact for pricing

  • Freelancers / Consultants
  • Medium Business

Shake is bug tracking software for teams. Shake helps software teams get their bugs reported, acknowledged, and fixed—fast. With a simple interface that does one thing really well, Shake assists software team in making b…

GlitchTip

Starting at Contact for pricing

  • Medium Business
  • Small Business

Glitchtip is a bug tracking software that is specifically made for developers. Monitor not only applications but also games throughout many versions. It will be useful for all video game studios and freelancers, as well…

Instabug leads on user satisfaction with a 4.2-star rating across 304 reviews.

Instabug vs Shake vs GlitchTip — at a glance

FeatureInstabugShakeGlitchTip
Rating4.2 / 5
Reviews304
Starting priceContact for pricingContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small BusinessMedium Business, Small Business
CategoryBug Tracking SoftwareBug Tracking SoftwareBug Tracking Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnlineOnline
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalUSGlobal

Key differences between Instabug and Shake

  • Free trial: Instabug offers a free trial; Shake does not.
  • Target audience: Instabug is built for Large Enterprises and Medium Business, while Shake targets Freelancers / Consultants and Medium Business.
  • Deployment: Instabug supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Shake supports SaaS/Web/Cloud.

Compare Instabug vs Shake vs GlitchTip — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Bug Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Instabug - Bug Tracking Software
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Talk to an expert
Shake - Bug Tracking Software
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Talk to an expert
GlitchTip - Bug Tracking Software
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Talk to an expert

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Biggest differences

Start here before you go deeper into features.

Instabug

Best for mobile teams needing detailed, easy-to-submit bug reports with integrations.

Choose if
  • You want automated repro steps and screen recordings for precise bug context.
  • Your team uses JIRA or Slack and needs seamless integration for bug tracking.
  • You need a simple, low-complexity setup for quick feedback from testers and users.
Consider alternatives if
  • You require extensive customization of feedback surveys beyond Instabug’s capabilities.
  • You have strict budget constraints and need a low-cost bug tracking solution.

Shake

Best for

Freelancers / Consultants, Medium Business, Small Business

GlitchTip

Best for

Medium Business, Small Business

Instabug typically suits Large Enterprises and Medium Business. Shake tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Instabug is a bug reporting and user feedback tool that allows to collect user feedback from testers and users of app. It records the users' screens and syncs them directly with server, ... Read More about Instabug

Shake is bug tracking software for teams. Shake helps software teams get their bugs reported, acknowledged, and fixed—fast. With a simple interface that does one thing really well, Shake ... Read More about Shake

Glitchtip is a bug tracking software that is specifically made for developers. Monitor not only applications but also games throughout many versions. It will be useful for all video game ... Read More about GlitchTip

Free Trial Availability

  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

Not Available

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Shake has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

No software demo available

GlitchTip has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Instabug, Shake and GlitchTip Compare on Features?

Total Features

9 Features

10 Features

9 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote
Get Quote

Compare Instabug, Shake and GlitchTip on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Page

        Instabug pricing
        Shake pricing

        Pricing information not available

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes

        HIPAA

        ✓ Yes
        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        ISO 27001

        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US
        🌐 Global

        Instabug vs Shake User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        199

        104

        12

        5

        4

        No reviews available for this product

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use, detailed reporting, and useful integrations, tempered by concerns over pricing and iOS reporting delays.

        What buyers like

        • Ease of use
        • Detailed bug reports
        • Integration with JIRA and Slack

        Common complaints

        • Pricing concerns
        • Delayed iOS bug reporting

        What buyers like

        • Fast bug reporting
        • Simple and intuitive interface
        • Flexible workflow management

        Common complaints

        • Limited integrations
        • Basic reporting features
        • Not suitable for large teams

        What buyers like

        • Quick setup process
        • Designed for developers
        • Supports game development

        Common complaints

        • Limited features for non-developers
        • May lack advanced analytics
        • Not suitable for large teams

        Pros and Cons

        • Provides detailed bug reports including stack traces for faster issue resolution

        • Intuitive and user-friendly interface for easy feedback submission

        • Integrations with JIRA and Slack improve management and communication

        • Pricing can be high-end, limiting accessibility for basic usage

        • Account management complexities causing accidental charges and difficulty changing settings

        • Streamlined bug reporting process enhances team efficiency.

        • User-friendly design minimizes training requirements.

        • Quick setup allows teams to start immediately.

        • May not scale well for larger teams.

        • Limited customization options.

        • Fast and easy setup for immediate use.

        • Focus on game development enhances relevance.

        • User-friendly for developers.

        • Limited features for larger teams.

        • Not ideal for non-developer users.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Media and Screenshots

        Screenshots

        No screenshots available.

        Shake screenshot

        3 Screenshots

        GlitchTip screenshot

        4 Screenshots

        Videos

        video-0

        1 Videos

        No videos available.

        No videos available.

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Instabug or Shake?
        Instabug edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Instabug and Shake offer a free trial?
        Instabug offers a free trial. Shake does not.
        What is the starting price of Instabug vs Shake?
        Instabug starts at Contact for pricing. Shake starts at Contact for pricing.
        What are the top alternatives to Instabug?
        Top alternatives to Instabug include The Bug Squasher, Sentry, Bugsnag, Zoho BugTracker, Bugfender.
        What are the top alternatives to Shake?
        Top alternatives to Shake include Ubertesters, Instabug, Airbrake, Sentry, Bugsnag.

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