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Instabug vs Shake Comparison

Last updated:

Instabug

4.2(304 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Instabug is a bug reporting and user feedback tool that allows to collect user feedback from testers and users of app. It records the users' screens and syncs them directly with server, providing with everything needed t…

Shake

Starting at Contact for pricing

  • Freelancers / Consultants
  • Medium Business

Shake is bug tracking software for teams. Shake helps software teams get their bugs reported, acknowledged, and fixed—fast. With a simple interface that does one thing really well, Shake assists software team in making b…

Instabug leads on user satisfaction with a 4.2-star rating across 304 reviews.

SpotSaaS Analysis

InstabugShake

The core difference between Instabug and Shake lies in Instabug's focus on providing automated repro steps and screen recordings for detailed bug reporting, making it ideal for mobile teams. Instabug is best suited for small to medium businesses that require seamless integration with tools like JIRA or Slack for efficient bug tracking.

- Best for mobile teams needing detailed bug reports - Offers automated repro steps and screen recordings - Integrates seamlessly with JIRA and Slack - Ideal for small to medium businesses - Focuses on precise bug context - Enhances collaboration between development and QA teams

- Focuses on mobile app feedback collection - Simplifies user feedback submission - Targeted towards mobile developers - Provides basic bug reporting features - Lacks advanced integrations - Suitable for teams looking for a straightforward feedback tool

Instabug vs Shake — at a glance

FeatureInstabugShake
Rating4.2 / 5
Reviews304
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small Business
CategoryBug Tracking SoftwareBug Tracking Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2, HIPAA, GDPR
Data residencyGlobalUS

Key differences between Instabug and Shake

  • Free trial: Instabug offers a free trial; Shake does not.
  • Target audience: Instabug is built for Large Enterprises and Medium Business, while Shake targets Freelancers / Consultants and Medium Business.
  • Deployment: Instabug supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Shake supports SaaS/Web/Cloud.

Instabug vs Shake — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Bug Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Instabug - Bug Tracking Software
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Talk to an expert
Shake - Bug Tracking Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Instabug

Best for mobile teams needing detailed, easy-to-submit bug reports with integrations.

Choose if
  • You want automated repro steps and screen recordings for precise bug context.
  • Your team uses JIRA or Slack and needs seamless integration for bug tracking.
  • You need a simple, low-complexity setup for quick feedback from testers and users.
Consider alternatives if
  • You require extensive customization of feedback surveys beyond Instabug’s capabilities.
  • You have strict budget constraints and need a low-cost bug tracking solution.

Shake

Best for

Freelancers / Consultants, Medium Business, Small Business

Instabug typically suits Large Enterprises and Medium Business. Shake tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Instabug is a bug reporting and user feedback tool that allows to collect user feedback from testers and users of app. It records the users' screens and syncs them directly with server, ... Read More about Instabug

Shake is bug tracking software for teams. Shake helps software teams get their bugs reported, acknowledged, and fixed—fast. With a simple interface that does one thing really well, Shake ... Read More about Shake

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.6/10

Not Available

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
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Get pricing help

Software Demo

Demo

No software demo available

Shake has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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How do Instabug and Shake Compare on Features?

Total Features

9 Features

10 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare Instabug and Shake on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Other Details

Organization Types supported

  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers

Platforms Supported

  • Browser Based (Cloud)
  • Installed - Windows
  • Installed - Mac
  • Mobile - iOS
  • Mobile - Android
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Installed - Windows
  • Installed - Mac
  • Mobile - iOS
  • Mobile - Android
  • Browser Based (Cloud)

Modes of support

  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

API Support

  • Available
  • Not Available
Get help choosing
Get help choosing

Security & Compliance

Certifications, data handling, and security controls for IT and compliance evaluators.

SOC 2

✓ Yes

HIPAA

✓ Yes
✗ No

GDPR

✓ Yes

ISO 27001

✗ No

Single Sign-On (SSO)

✓ Yes

Multi-Factor Auth (MFA)

✓ Yes

Data Encryption

✓ Yes

Audit Logs

✓ Yes

Data Residency

🌐 Global
🇺🇸 US

Instabug User Reviews & Rating Comparison

User Ratings

No reviews available for the product

Rating Distribution

199

104

12

5

4

No reviews available for this product

Spotsaas Editor’s POV generated by AI

Buyer sentiment

Overall positive sentiment highlights ease of use, detailed reporting, and useful integrations, tempered by concerns over pricing and iOS reporting delays.

What buyers like

  • Ease of use
  • Detailed bug reports
  • Integration with JIRA and Slack

Common complaints

  • Pricing concerns
  • Delayed iOS bug reporting

What buyers like

  • Fast bug reporting
  • Simple and intuitive interface
  • Flexible workflow management

Common complaints

  • Limited integrations
  • Basic reporting features
  • Not suitable for large teams

Pros and Cons

  • Provides detailed bug reports including stack traces for faster issue resolution

  • Intuitive and user-friendly interface for easy feedback submission

  • Integrations with JIRA and Slack improve management and communication

  • Pricing can be high-end, limiting accessibility for basic usage

  • Account management complexities causing accidental charges and difficulty changing settings

  • Streamlined bug reporting process enhances team efficiency.

  • User-friendly design minimizes training requirements.

  • Quick setup allows teams to start immediately.

  • May not scale well for larger teams.

  • Limited customization options.

Positive Reviews

No reviews available for the product

No reviews available for the product

Media and Screenshots

Screenshots

No screenshots available.

Shake screenshot

3 Screenshots

Videos

video-0

1 Videos

No videos available.

Top Alternatives to Instabug and Shake in 2026

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Frequently asked questions

Which is better, Instabug or Shake?
Instabug edges out the other on user ratings (4.2 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
Do Instabug and Shake offer a free trial?
Instabug offers a free trial. Shake does not.
What is the starting price of Instabug vs Shake?
Instabug starts at Contact for pricing. Shake starts at Contact for pricing.
What are the top alternatives to Instabug?
Top alternatives to Instabug include The Bug Squasher, Sentry, Bugsnag, Zoho BugTracker, Bugfender.
What are the top alternatives to Shake?
Top alternatives to Shake include Ubertesters, Instabug, Airbrake, Sentry, Bugsnag.

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