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inCust vs Thanx Comparison

Last updated:

inCust

4.8(560 reviews)

Starting at $15 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

inCust is an innovative LifeCycle Management Software ideal for retail and e-commerce stores. Featuring powerful POS, loyalty, analyse and payment solutions, it gives you access to essential tools to help optimize custom…

Thanx

5.0(2 reviews)

Starting at $99 /Month

  • Large Enterprises
  • Medium Business

Thanx is a powerful, all-in-one loyalty software for businesses that bridges the gap between POS and membership management. It integrates with point of sales system to drive sales and help loyal customers earn rewards, w…

Thanx leads on user satisfaction with a 5.0-star rating across 2 reviews.

inCust vs Thanx — at a glance

FeatureinCustThanx
Rating4.8 / 55.0 / 5
Reviews5602
Starting price$15 /User/Month$99 /Month
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLoyalty Management SoftwareLoyalty Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineOnline
CertificationsGDPRSOC 2, GDPR
Data residencyUSUS

Key differences between inCust and Thanx

  • Pricing: inCust starts at $15 /User/Month, while Thanx starts at $99 /Month.
  • Free trial: inCust offers a free trial; Thanx does not.
  • User satisfaction: Thanx scores higher with a 5.0-star average.
  • Deployment: inCust supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Thanx supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

inCust vs Thanx — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Loyalty Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

inCust - Loyalty Management Software
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Talk to an expert
Thanx - Loyalty Management Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

inCust

Best for retail and e-commerce lifecycle and loyalty management with POS integration.

Choose if
  • You operate a small to medium retail or e-commerce business needing all-in-one lifecycle tools.
  • You want to manage customer loyalty, payments, coupons, and prepaid goods within one platform.
  • Your team includes marketing, customer experience, or POS operators seeking flexible, configurable workflows.
Consider alternatives if
  • You lack a physical or online retail presence to leverage POS and kiosk features.
  • You require highly specialized or simpler loyalty solutions with transparent, flexible pricing.

Thanx

Best for retailers and restaurants needing POS-integrated loyalty programs.

Choose if
  • You require seamless integration between your POS and loyalty system.
  • You want a flexible platform with unlimited modules and loyalty features.
  • Your business is small to medium-sized with dedicated marketing or loyalty teams.
Consider alternatives if
  • Your company lacks a POS system to integrate with loyalty software.
  • You need a standalone CRM solution rather than a POS-linked loyalty tool.

inCust: Best for retail and e-commerce lifecycle and loyalty management with POS integration. Thanx: Best for retailers and restaurants needing POS-integrated loyalty programs.

Description

inCust is an innovative LifeCycle Management Software ideal for retail and e-commerce stores. Featuring powerful POS, loyalty, analyse and payment solutions, it gives you access to ... Read More about inCust

Thanx is a powerful, all-in-one loyalty software for businesses that bridges the gap between POS and membership management. It integrates with point of sales system to drive sales and help ... Read More about Thanx

Entry Level Pricing

  • Starts from $15
  • Starts from $99

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
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Get pricing help

Software Demo

Demo

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Step 1 of 4

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How do inCust and Thanx Compare on Features?

Total Features

4 Features

4 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare inCust and Thanx on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $15
      • $99

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      inCust pricing
      Thanx pricing

      Other Details

      Organization Types supported

      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      inCust User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      2

      0

      0

      0

      0

      2

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally express high satisfaction with inCust’s comprehensive features and ease of managing customer lifecycles.

      What buyers like

      • Feature completeness
      • Customer lifecycle optimization
      • User satisfaction

      Common complaints

      • Pricing transparency
      • Complexity of setup

      Buyer sentiment

      Limited review data but existing feedback is highly positive.

      What buyers like

      • Integration with POS
      • Feature richness
      • Flexibility

      Common complaints

      • Lack of pricing transparency
      • Limited user reviews

      Pros and Cons

      • Comprehensive lifecycle management including POS, loyalty, and payment solutions

      • Support for coupon, gift certificates, prepaid goods, and self-service kiosks

      • High user rating (4.8) indicating strong customer satisfaction

      • Lack of publicly available pricing details

      • Potential complexity due to broad feature set

      • Seamless integration with POS systems

      • Comprehensive loyalty features including gift cards and referrals

      • Unlimited modules and features due to all-in architecture

      • Pricing is not publicly disclosed

      • Limited publicly available user reviews

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used inCust or Thanx? Tell buyers what actually differs.

      List of Customers

      Customers

      No Customers information available.

      Westfield

      Westfield

      DIG

      DIG

      Kneaders

      Kneaders

      Media and Screenshots

      Screenshots

      Welcome inCust

      3 Screenshots

      Modern, easy to use digital experiences optimized for conversion   data capture.

      2 Screenshots

      Videos

      video-0

      5 Videos

      video-0

      6 Videos

      Top Alternatives to inCust and Thanx in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, inCust or Thanx?
      Thanx edges out the other on user ratings (5.0 vs 4.8). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do inCust and Thanx offer a free trial?
      inCust offers a free trial. Thanx does not.
      What is the starting price of inCust vs Thanx?
      inCust starts at $15 /User/Month. Thanx starts at $99 /Month.
      What are the top alternatives to inCust?
      Top alternatives to inCust include LivePOS, Xoxoday Plum, LoyaltyXpert, Open Loyalty, SailPlay Loyalty.
      What are the top alternatives to Thanx?
      Top alternatives to Thanx include Punchh, LevelUp, Capillary Loyalty Plus, Open Loyalty, Preferred Patron Loyalty.