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HumCommerce vs Hitsteps vs Piwik PRO vs SimilarWeb Pro Comparison

Last updated:

HumCommerce

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The HumCommerce web analytics module empowers the business with the insights and data user needs to make data-driven decisions on the fly. User are able to find new opportunities for sales, identify popular products, lea…

Hitsteps

4.4(33 reviews)

Starting at $4.99 /Month

  • Large Enterprises
  • Medium Business

Hitsteps is widely known for providing the most affordable and easy-to-use professional grade web analytics software. This software provides marketers with a single, consolidated view across their websites and digital pr…

Piwik PRO

4.6(35 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Piwik is a web analytics software used by millions of websites and people around the world. Piwik combines real-time analytics with user behavior tracking and campaign tracking features. It provides in-depth site reports…

SimilarWeb Pro

4.4(1,308 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

The SimilarWeb Browser Extension gives access to all of the power of the SimilarWeb Analytics Platform. With this one-click add-on, user can: View traffic, rank & market share trends by market across the web or within a…

Hitsteps leads on user satisfaction with a 4.4-star rating across 33 reviews.

HumCommerce vs Hitsteps vs Piwik PRO vs SimilarWeb Pro — at a glance

FeatureHumCommerceHitstepsPiwik PROSimilarWeb Pro
Rating4.4 / 54.6 / 54.4 / 5
Reviews33351,308
Starting priceContact for pricing$4.99 /MonthContact for pricingContact for pricing
Free trial No No No No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryWeb Analytics SoftwareWeb Analytics SoftwareWeb Analytics SoftwareWeb Analytics Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesOnlineOnline24/7 (Live rep), Business Hours, Online24/7 (Live rep)
CertificationsGDPRGDPRSOC 2, GDPR, ISO 27001
Data residencyGlobalUSGlobal

Key differences between HumCommerce and Hitsteps

  • Pricing: Hitsteps starts at $4.99 /Month. HumCommerce pricing is not publicly listed.
  • Deployment: HumCommerce supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Hitsteps supports SaaS/Web/Cloud.

Compare HumCommerce vs Hitsteps vs Piwik PRO vs SimilarWeb Pro — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Web Analytics Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

HumCommerce
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Hitsteps - Web Analytics Software
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Talk to an expert
Piwik PRO - Web Analytics Software
Talk to an expert
Talk to an expert

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Biggest differences

Start here before you go deeper into features.

HumCommerce

Best for

Large Enterprises, Medium Business, Small Business

Hitsteps

Affordable, real-time web analytics ideal for medium-sized marketing teams.

Choose if
  • You need instant visitor insights with real-time graphics and alerts.
  • Your team prefers a simple, user-friendly interface with low setup complexity.
  • You want comprehensive, customizable reports without high costs.
Consider alternatives if
  • Your company requires extensive third-party integrations or marketplace apps.
  • You need strong multilingual support for non-English speaking teams.

Piwik PRO

Best for privacy-focused, customizable web analytics with detailed user behavior tracking.

Choose if
  • You need strong data privacy compliance with built-in consent management.
  • Your team includes digital marketing managers or data analysts comfortable with medium setup complexity.
  • You want an open-source, flexible platform offering detailed session-level user behavior insights.
Consider alternatives if
  • Your organization has very low programming expertise and requires simple integrations.
  • You are a small business with a limited budget sensitive to high enterprise pricing.

SimilarWeb Pro

Best for

Large Enterprises, Medium Business, Small Business

HumCommerce typically suits Large Enterprises and Medium Business. Hitsteps tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

The HumCommerce web analytics module empowers the business with the insights and data user needs to make data-driven decisions on the fly. User are able to find new opportunities for sales, ... Read More about HumCommerce

Hitsteps is widely known for providing the most affordable and easy-to-use professional grade web analytics software. This software provides marketers with a single, consolidated view ... Read More about Hitsteps

Piwik is a web analytics software used by millions of websites and people around the world. Piwik combines real-time analytics with user behavior tracking and campaign tracking features. It ... Read More about Piwik PRO

The SimilarWeb Browser Extension gives access to all of the power of the SimilarWeb Analytics Platform. With this one-click add-on, user can: View traffic, rank & market share trends by ... Read More about SimilarWeb Pro

Entry Level Pricing

  • Not Available
  • Starts from $4.99
  • Not Available
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial
  • No free trial

Spotsaas Score

What's this? ↗

8.1/10

8.7/10

8.6/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.4

(33)

4.6

(35)

4.41

(1308)

Best Company Size

Small BusinessMedium Business
50 to 500 employeesMedium Business
50 to 1,000 employeesMedium Business
50 to 1,000 employees.
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Hitsteps

  • Comprehensive Analytics: Hitsteps provides a robust suite of analytics tools that empower managers to track and understand user behavior on their websites. By leveraging real-time data, you can make informed decisions that enhance user experience and optimize conversion rates.
  • User-Friendly Interface: Designed with simplicity in mind, Hitsteps ensures that even those without a technical background can navigate its features effortlessly. This means your team can focus on insights rather than struggling with complex software.
  • Customizable Reports: We understand that every business has unique needs. Hitsteps allows administrators to generate tailored reports, making it easy to highlight the metrics that matter most to your organization and share these insights with stakeholders.

Piwik PRO

  • Enhanced Data Privacy: With Piwik PRO, you can ensure compliance with GDPR and other data protection regulations. This means peace of mind for you and your users, knowing that their data is handled securely and transparently.
  • Customizable Analytics Solutions: You’ll appreciate how Piwik PRO allows for tailored analytics that fit your organization's unique needs. Whether you're tracking user behavior or measuring marketing campaign success, the flexibility lets you get the insights that matter most.
  • User-Friendly Interface: Our intuitive dashboard makes it easy for your team to navigate and extract valuable insights. Even those who are not tech-savvy can quickly learn how to interpret data, empowering everyone in your organization to make informed decisions.

SimilarWeb Pro

  • Comprehensive Market Insights: With SimilarWeb Pro, you gain access to a wealth of data that reveals market trends and competitive benchmarks. This allows managers and executives to make informed strategic decisions based on real-time insights.
  • Traffic Analysis Made Simple: I find it incredibly beneficial how SimilarWeb Pro breaks down website traffic sources, helping administrators understand where their audience is coming from. This clarity enables targeted marketing efforts that drive engagement.
  • Competitive Intelligence at Your Fingertips: Executives can effortlessly analyze competitors’ online performance. By comparing key metrics, teams can identify strengths and weaknesses, ultimately positioning their company for success in a crowded marketplace.
Best fit

Best fit

Hitsteps

  • 50 to 500 employees
  • Martech, Revtech, SaaS, and Consulting
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators

Piwik PRO

  • 50 to 1,000 employees.
  • Martech, Fintech, SaaS, E-commerce, Digital Marketing, Consulting.
  • Digital Marketing Managers, Data Analysts, Marketing Directors, Product Managers, Compliance Officers.

SimilarWeb Pro

  • 50 to 1,000 employees.
  • Industries include Digital Marketing, E-commerce, SaaS, Market Research, Consulting, and Competitive Intelligence.
  • Typical users are Marketing Analysts, Business Development Managers, Product Managers, Digital Strategists, and Competitive Intelligence Analysts.
Watchouts

Reasons buyers look elsewhere

Hitsteps

  • Users may seek alternatives to Hitsteps if they require more advanced analytics features, as some competitors offer deeper insights and more customizable reporting options tailored to specific business needs.
  • Those looking for a more user-friendly interface might consider alternatives, especially if they find Hitsteps’ navigation complex or unintuitive, impacting their overall experience and efficiency.
  • Businesses with budget constraints may explore other options that provide similar functionalities at a lower cost, ensuring they stay within their financial limits while still achieving their tracking goals.

Piwik PRO

  • Users may seek alternatives to Piwik PRO due to budget constraints, as some organizations find the pricing model less flexible compared to other analytics solutions that offer more affordable or tiered pricing options.
  • Organizations focused on specific features, such as advanced AI analytics or real-time data processing, might explore alternatives that specialize in these areas, offering tailored functionalities that better meet their needs.
  • Some users might prefer platforms with a more user-friendly interface or simpler setup processes, as they seek solutions that minimize the learning curve and allow teams to leverage analytics quickly.

SimilarWeb Pro

  • Users may seek alternatives due to budget constraints, as SimilarWeb Pro can be expensive for small businesses or startups, prompting them to explore more cost-effective analytics solutions that still meet their needs.
  • Some users might find the user interface of SimilarWeb Pro complex or unintuitive, leading them to consider alternatives that offer a more user-friendly experience and easier navigation for less tech-savvy team members.
  • Limited customization options in SimilarWeb Pro could drive users to look for alternatives that provide more tailored reporting features, allowing businesses to focus on specific metrics relevant to their industry or objectives.

Software Demo

Demo

No software demo available

HumCommerce has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

No software demo available

Hitsteps has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Need a second opinion?

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

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  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

How do HumCommerce, Hitsteps, Piwik PRO and SimilarWeb Pro Compare on Features?

Total Features

8 Features

10 Features

16 Features

5 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

Get Quote
Get Quote
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Compare HumCommerce, Hitsteps, Piwik PRO and SimilarWeb Pro on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • Not Available
          • $4.99
          • Not Available
          • Not Available

          Pricing Plans

          • Not Available
          • Not Available
          • Not Available
          • Not Available

          Pricing Page

          HumCommerce pricing
          Hitsteps pricing
          Piwik PRO pricing
          SimilarWeb Pro pricing

          Other Details

          Organization Types supported

          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business

          Platforms Supported

          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Not Available
          • Available
          • Available
          • Available
          Get help choosing
          Get help choosing
          Get help choosing

          Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✗ No
          ✗ No
          ✗ No

          GDPR

          ✓ Yes
          ✓ Yes
          ✓ Yes

          ISO 27001

          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Data Encryption

          ✓ Yes
          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🌐 Global
          🇺🇸 US
          🌐 Global

          HumCommerce vs Hitsteps vs Piwik PRO User Reviews & Rating Comparison

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for this product

          25

          12

          2

          0

          1

          26

          14

          0

          0

          0

          932

          282

          17

          5

          72

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Insufficient review data available to determine overall buyer sentiment.

          What buyers like

          • Customizable analytics solutions
          • Real-time data insights
          • User-friendly interface

          Common complaints

          • Limited advanced features compared to competitors
          • May require technical knowledge for customization
          • Less known than major competitors

          Buyer sentiment

          Overall positive sentiment highlights ease of use and real-time analytics, tempered by concerns over limited advanced features and onboarding challenges.

          What buyers like

          • Ease of use
          • Real-time visitor monitoring
          • Comprehensive analytics

          Common complaints

          • Limited integrations and marketplace options
          • Complexity for new users

          Buyer sentiment

          Users generally appreciate Piwik PRO for its privacy features and detailed analytics, though some find the UI less polished and pricing steep for enterprise tiers.

          What buyers like

          • Ease of use
          • Data privacy compliance
          • Detailed user behavior tracking

          Common complaints

          • User interface roughness
          • Integration complexity

          Buyer sentiment

          Buyer sentiment is positive across 1308 reviews, with strong overall satisfaction.

          What buyers like

          • Comprehensive market research and competitor analysis tools.
          • User-friendly interface and easy implementation.
          • Valuable insights for website analytics and competitor performance.

          Common complaints

          • Learning curve for advanced features may be challenging for less tech-savvy users.
          • Abundance of features and data may lead to information overload.
          • Dashboard interface can be cumbersome when managing multiple tasks.

          Pros and Cons

          • Provides actionable insights for sales and product trends

          • Customizable widget templates with third-party widget support

          • Enables real-time data-driven decision making

          • Lack of publicly available pricing details

          • Limited user reviews and rating data to assess reliability

          • Real-time monitoring of site visitors and traffic sources

          • User-friendly interface accessible to non-technical users

          • Comprehensive analytics with customizable reports

          • Limited marketplace offerings restricting advanced feature expansion

          • Some users find the feature set overwhelming without better onboarding

          • Strong data privacy compliance features including consent manager

          • Detailed user behavior and session-level tracking capabilities

          • User-friendly interface with clear dashboards similar to Google Analytics

          • Challenging integrations and goal setup for users with low programming skills

          • UI can feel rough and lacks some advanced features like secondary dimension

          • Comprehensive market research and competitor analysis tools.

          • User-friendly interface and easy implementation.

          • Valuable insights for website analytics and competitor performance.

          • Learning curve for advanced features may be challenging for less tech-savvy users.

          • Abundance of features and data may lead to information overload.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Media and Screenshots

          Screenshots

          Visitor Heatmaps

          6 Screenshots

          Heat map

          3 Screenshots

          Piwik PRO Analytics Core report

          2 Screenshots

          Videos

          No videos available.

          No videos available.

          video-0

          2 Videos

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          Add another option to compare side by side

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, HumCommerce or Hitsteps?
          Hitsteps edges out the other on user ratings (4.4 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do HumCommerce and Hitsteps offer a free trial?
          Neither HumCommerce nor Hitsteps currently lists a free trial.
          What is the starting price of HumCommerce vs Hitsteps?
          HumCommerce starts at Contact for pricing. Hitsteps starts at $4.99 /Month.
          What are the top alternatives to HumCommerce?
          Top alternatives to HumCommerce include SimilarWeb Pro, Matomo, Creabl, Toasted Analytics, Mixpanel.
          What are the top alternatives to Hitsteps?
          Top alternatives to Hitsteps include SimilarWeb Pro, Google Analytics, Matomo, Visitor Analytics, UserSurge.

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