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Fivestars vs Xoxoday Plum vs Switchfly Loyalty Comparison

Last updated:

Fivestars

4.7(25,146 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC offers, completely self-servic…

Xoxoday Plum

4.4(37 reviews)

Starting at $5,000 /Year

  • Free Trial
  • Large Enterprises
  • Medium Business

Xoxoday's loyalty management software helps businesses increase customer engagement, retention, and profitability. The software is simple to install, easy to customize, scalable to fit any business, affordable, and beaut…

Switchfly Loyalty

4.5(2 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Switchfly is a Loyalty Management Platform that allows business to provide customers with loyalty and referral programs. Business can quickly and easily offer their customers rewards and incentives to encourage them to r…

Fivestars leads on user satisfaction with a 4.7-star rating across 25,146 reviews.

Fivestars vs Xoxoday Plum vs Switchfly Loyalty — at a glance

FeatureFivestarsXoxoday PlumSwitchfly Loyalty
Rating4.7 / 54.4 / 54.5 / 5
Reviews25,146372
Starting priceContact for pricing$5,000 /YearContact for pricing
Free trial No Yes No
Free version No No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLoyalty Management SoftwareLoyalty Management SoftwareLoyalty Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modesBusiness Hours, Online24/7 (Live rep), Business Hours, OnlineOnline
CertificationsGDPR
Data residencyUSGlobalUS

Key differences between Fivestars and Xoxoday Plum

  • Pricing: Xoxoday Plum starts at $5,000 /Year. Fivestars pricing is not publicly listed.
  • Free trial: Xoxoday Plum offers a free trial; Fivestars does not.
  • Target audience: Fivestars is built for Medium Business and Small Business, while Xoxoday Plum targets Large Enterprises and Medium Business.
  • User satisfaction: Fivestars scores higher with a 4.7-star average.
  • Deployment: Fivestars supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Xoxoday Plum supports SaaS/Web/Cloud.

Compare Fivestars vs Xoxoday Plum vs Switchfly Loyalty — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Loyalty Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Fivestars - Loyalty Management Software
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Xoxoday Plum - Loyalty Management Software
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Switchfly Loyalty - Loyalty Management Software
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Talk to an expert

Free PDF comparison

Download this Fivestars vs Xoxoday Plum vs Switchfly Loyalty comparison

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Biggest differences

Start here before you go deeper into features.

Fivestars

Best for small to mid-sized businesses seeking customizable loyalty marketing tools.

Choose if
  • You run a retail, restaurant, or local service business with up to 500 employees.
  • You want challenge-based marketing and pooled cash rewards to engage customers.
  • You value self-service free customer support and SEO-optimized landing pages.
Consider alternatives if
  • You are a large enterprise needing complex, enterprise-grade loyalty program features.
  • You require extensive integrations with legacy systems or need transparent pricing upfront.

Xoxoday Plum

Best for small to medium retail and hospitality businesses needing simple loyalty solutions.

Choose if
  • You want easy installation and straightforward customization without technical complexity.
  • Your business relies on major POS systems and needs seamless out-of-the-box integration.
  • You need an affordable, scalable loyalty platform with a clean, user-friendly interface.
Consider alternatives if
  • Your loyalty program requires advanced, highly specialized customization features.
  • You need integrations beyond POS systems or detailed pricing transparency upfront.

Switchfly Loyalty

Best for customizable loyalty programs with personalized customer engagement.

Choose if
  • You need a flexible platform to tailor loyalty and referral programs.
  • Your team requires tools for personalized customer experiences and engagement.
  • Your business is medium or large and seeks scalable loyalty solutions.
Consider alternatives if
  • You require clear, out-of-the-box pricing and low-cost solutions.
  • You are a small business needing simple, quick-to-implement loyalty software.

Fivestars: Best for small to mid-sized businesses seeking customizable loyalty marketing tools. Xoxoday Plum: Best for small to medium retail and hospitality businesses needing simple loyalty solutions.

Description

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC ... Read More about Fivestars

Xoxoday's loyalty management software helps businesses increase customer engagement, retention, and profitability. The software is simple to install, easy to customize, scalable to fit any ... Read More about Xoxoday Plum

Switchfly is a Loyalty Management Platform that allows business to provide customers with loyalty and referral programs. Business can quickly and easily offer their customers rewards and ... Read More about Switchfly Loyalty

Entry Level Pricing

  • Not Available
  • Starts from $5,000
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.4

(37)

4.5

(2)

Best Company Size

1-50 employees51-500 employees
Small BusinessMedium Business
Medium BusinessLarge Enterprises
Get pricing help
Get pricing help
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Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Compare Fivestars, Xoxoday Plum and Switchfly Loyalty on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $5,000
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Fivestars pricing
        Xoxoday Plum pricing

        Pricing information not available

        Other Details

        Organization Types supported

        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Not Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global
        🇺🇸 US

        Fivestars vs Xoxoday Plum User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        2387

        171

        32

        17

        14

        20

        4

        0

        0

        0

        1

        0

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall, buyers express strong satisfaction with Fivestars' customizable features and customer support.

        What buyers like

        • Customizability
        • Customer support
        • Marketing features

        Common complaints

        • Pricing transparency
        • Integration limitations

        Buyer sentiment

        Users generally appreciate the ease of installation, POS integration, and scalability, though some desire more advanced features and clearer pricing.

        What buyers like

        • Ease of installation
        • POS system compatibility
        • Scalability

        Common complaints

        • Pricing transparency
        • Feature depth

        Buyer sentiment

        Limited review data shows positive sentiment around customization and personalization capabilities.

        What buyers like

        • Customizability
        • Personalized customer experience
        • Program flexibility

        Common complaints

        • Lack of pricing transparency
        • Limited user feedback

        Pros and Cons

        • Challenge based marketing features

        • Pooled cash rewards system

        • Self-service free customer support

        • Pricing is quotation based and not publicly available

        • Limited information on advanced integrations

        • Easy installation and customization

        • Supports all major POS systems out of the box

        • Scalable and affordable for various business sizes

        • Limited detailed pricing information

        • Lack of advanced loyalty program customization

        • Customizable platform enabling personalized customer experiences

        • Ability to quickly launch loyalty and referral programs

        • Supports a range of business sizes including medium and large enterprises

        • Pricing is quotation based with no public starting price

        • Limited publicly available user feedback and reviews

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Infosys

        Infosys

        Akzo Nobel

        Akzo Nobel

        Kolhar

        Kolhar

        No Customers information available.

        Media and Screenshots

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Fivestars or Xoxoday Plum?
        Fivestars edges out the other on user ratings (4.7 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Fivestars and Xoxoday Plum offer a free trial?
        Xoxoday Plum offers a free trial. Fivestars does not.
        What is the starting price of Fivestars vs Xoxoday Plum?
        Fivestars starts at Contact for pricing. Xoxoday Plum starts at $5,000 /Year.
        What are the top alternatives to Fivestars?
        Top alternatives to Fivestars include Open Loyalty, Incentivesmart, S Loyalty, bLoyal, Bluestar Loyalty.
        What are the top alternatives to Xoxoday Plum?
        Top alternatives to Xoxoday Plum include Annex Cloud, LoyaltyXpert, Open Loyalty, Incentivesmart, S Loyalty.

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