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Fivestars vs Switchfly Loyalty vs Open Loyalty Comparison

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Fivestars

4.7(25,146 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC offers, completely self-servic…

View PricingRead Reviews

Switchfly Loyalty

4.5(2 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Switchfly is a Loyalty Management Platform that allows business to provide customers with loyalty and referral programs. Business can quickly and easily offer their customers rewards and incentives to encourage them to r…

View PricingRead Reviews

Open Loyalty

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Open is a loyalty management system built for the cloud. It's simple, easy to use, and completely customizable. And it doesn't require any IT. It has taken the complexity out of building custom loyalty programs. It's pow…

View PricingRead Reviews

Fivestars leads on user satisfaction with a 4.7-star rating across 25,146 reviews.

Fivestars vs Switchfly Loyalty vs Open Loyalty — at a glance

FeatureFivestarsSwitchfly LoyaltyOpen Loyalty
Rating4.7 / 54.5 / 5—
Reviews25,1462—
Starting priceContact for pricingContact for pricingContact for pricing
Free trial No No Yes
Free version No No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLoyalty Management SoftwareLoyalty Management SoftwareLoyalty Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
API——Available
Support modesBusiness Hours, OnlineOnlineOnline
Certifications——GDPR
Data residencyUSUSGlobal

Key differences between Fivestars and Switchfly Loyalty

  • Target audience: Fivestars is built for Medium Business and Small Business, while Switchfly Loyalty targets Large Enterprises and Medium Business.
  • User satisfaction: Fivestars scores higher with a 4.7-star average.
  • Deployment: Fivestars supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Switchfly Loyalty supports SaaS/Web/Cloud.

Compare Fivestars vs Switchfly Loyalty vs Open Loyalty — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Loyalty Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Biggest differences

Features

Pricing

Buying details

Security

Buyer feedback

Integrations

Product tour

Other options

Fivestars - Loyalty Management Software

Fivestars

(2621)
Talk to an expert
Talk to an expert
Switchfly Loyalty - Loyalty Management Software

Switchfly Loyalty

(1)
Talk to an expert
Talk to an expert
Open Loyalty - Loyalty Management Software

Open Loyalty

Talk to an expert
Talk to an expert

Free PDF comparison

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Biggest differences

Affiliate Disclosure

Start here before you go deeper into features.

Fivestars

Best for small to mid-sized businesses seeking customizable loyalty marketing tools.

Choose if
  • You run a retail, restaurant, or local service business with up to 500 employees.
  • You want challenge-based marketing and pooled cash rewards to engage customers.
  • You value self-service free customer support and SEO-optimized landing pages.
Consider alternatives if
  • You are a large enterprise needing complex, enterprise-grade loyalty program features.
  • You require extensive integrations with legacy systems or need transparent pricing upfront.

Switchfly Loyalty

Best for customizable loyalty programs with personalized customer engagement.

Choose if
  • You need a flexible platform to tailor loyalty and referral programs.
  • Your team requires tools for personalized customer experiences and engagement.
  • Your business is medium or large and seeks scalable loyalty solutions.
Consider alternatives if
  • You require clear, out-of-the-box pricing and low-cost solutions.
  • You are a small business needing simple, quick-to-implement loyalty software.

Open Loyalty

Best for

Large Enterprises, Medium Business, Small Business

Fivestars: Best for small to mid-sized businesses seeking customizable loyalty marketing tools. Switchfly Loyalty: Best for customizable loyalty programs with personalized customer engagement.

Description

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC ... Read More about Fivestars

Switchfly is a Loyalty Management Platform that allows business to provide customers with loyalty and referral programs. Business can quickly and easily offer their customers rewards and ... Read More about Switchfly Loyalty

Open is a loyalty management system built for the cloud. It's simple, easy to use, and completely customizable. And it doesn't require any IT. It has taken the complexity out of building ... Read More about Open Loyalty

Free Trial Availability

  • No free trial
  • No free trial
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

4.7

(25146)

4.5

(2)

Best Company Size

1-50 employees51-500 employees
Medium BusinessLarge Enterprises
—
Get pricing help
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Open Loyalty has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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Compare Fivestars, Switchfly Loyalty and Open Loyalty on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Fivestars pricing

        Pricing information not available

        Pricing information not available

        View detailed pricing
        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported

        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No
        ✗ No

        GDPR

        —
        —
        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🌐 Global

        Fivestars vs Switchfly Loyalty User Reviews & Rating Comparison

        User Ratings

        4.7

        (based on 25146 reviews)

        4.5

        (based on 2 reviews)

        No reviews available for the product

        Rating Distribution

        2387

        171

        32

        17

        14

        1

        0

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall, buyers express strong satisfaction with Fivestars' customizable features and customer support.

        What buyers like

        • Customizability
        • Customer support
        • Marketing features

        Common complaints

        • Pricing transparency
        • Integration limitations

        Buyer sentiment

        Limited review data shows positive sentiment around customization and personalization capabilities.

        What buyers like

        • Customizability
        • Personalized customer experience
        • Program flexibility

        Common complaints

        • Lack of pricing transparency
        • Limited user feedback

        What buyers like

        • Cloud-based system
        • Customizable loyalty programs
        • User-friendly interface

        Common complaints

        • Limited advanced features
        • May require training
        • Not ideal for large enterprises

        Pros and Cons

        • Challenge based marketing features

        • Pooled cash rewards system

        • Self-service free customer support

        • Pricing is quotation based and not publicly available

        • Limited information on advanced integrations

        • Customizable platform enabling personalized customer experiences

        • Ability to quickly launch loyalty and referral programs

        • Supports a range of business sizes including medium and large enterprises

        • Pricing is quotation based with no public starting price

        • Limited publicly available user feedback and reviews

        • Highly customizable without IT needs

        • User-friendly for marketers

        • Effective for managing multiple brands

        • May lack depth in reporting features

        • Not suitable for very large enterprises

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Read reviews
        Read reviews

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Aldo

        Aldo

        Acb

        Acb

        Warba bank

        Warba bank

        Media and Screenshots

        Videos

        video-0

        1 Videos

        video-0

        2 Videos

        No videos available.

        Alternatives

        Alternatives

        Open Loyalty - Loyalty Management Software
        Open Loyalty
        Incentivesmart - Loyalty Management Software
        Incentivesmart

        4.7

        S Loyalty - Loyalty Management Software
        S Loyalty

        4.5

        Xoxoday Plum - Loyalty Management Software
        Xoxoday Plum

        4.4

        Annex Cloud - Loyalty Management Software
        Annex Cloud

        4.1

        LoyaltyXpert - Loyalty Management Software
        LoyaltyXpert
        Xoxoday Plum - Loyalty Management Software
        Xoxoday Plum

        4.4

        Annex Cloud - Loyalty Management Software
        Annex Cloud

        4.1

        LoyaltyXpert - Loyalty Management Software
        LoyaltyXpert
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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Fivestars or Switchfly Loyalty?
        Fivestars edges out the other on user ratings (4.7 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Fivestars and Switchfly Loyalty offer a free trial?
        Neither Fivestars nor Switchfly Loyalty currently lists a free trial.
        What is the starting price of Fivestars vs Switchfly Loyalty?
        Fivestars starts at Contact for pricing. Switchfly Loyalty starts at Contact for pricing.
        What are the top alternatives to Fivestars?
        Top alternatives to Fivestars include Open Loyalty, Incentivesmart, S Loyalty, bLoyal, Bluestar Loyalty.
        What are the top alternatives to Switchfly Loyalty?
        Top alternatives to Switchfly Loyalty include Xoxoday Plum, Annex Cloud, LoyaltyXpert, Open Loyalty, Incentivesmart.

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