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Fivestars vs Poket vs AwardWallet Comparison

Last updated:

Fivestars

4.7(25,146 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC offers, completely self-servic…

Poket

Starting at $15 /User/Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Poket is a powerful loyalty management software solution that helps retailers maximize their customer relationships. With Poket, customers will receive all of the benefits of personalized loyalty offers while user push m…

AwardWallet

Starting at $30 /Year

  • Large Enterprises
  • Medium Business

AwardWallet is loyalty management software for frequent flyer programs and hotel loyalty programs (including airlines, hotels, car rental agencies, credit card rewards, and more). AwardWallet will also track all of the f…

Fivestars leads on user satisfaction with a 4.7-star rating across 25,146 reviews.

Fivestars vs Poket vs AwardWallet — at a glance

FeatureFivestarsPoketAwardWallet
Rating4.7 / 5
Reviews25,146
Starting priceContact for pricing$15 /User/Month$30 /Year
Free trial No Yes No
Free version No No No
Best forMedium Business, Small BusinessIndividuals, Freelancers / Consultants, Medium BusinessLarge Enterprises, Medium Business, Small Business
CategoryLoyalty Management SoftwareLoyalty Management SoftwareLoyalty Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnlineOnline
CertificationsGDPR
Data residencyUSUSGlobal

Key differences between Fivestars and Poket

  • Pricing: Poket starts at $15 /User/Month. Fivestars pricing is not publicly listed.
  • Free trial: Poket offers a free trial; Fivestars does not.
  • Target audience: Fivestars is built for Medium Business and Small Business, while Poket targets Individuals and Freelancers / Consultants.
  • Deployment: Fivestars supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Poket supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Fivestars vs Poket vs AwardWallet — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Loyalty Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Fivestars - Loyalty Management Software
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Poket - Loyalty Management Software
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Talk to an expert
AwardWallet - Loyalty Management Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Fivestars

Best for small to mid-sized businesses seeking customizable loyalty marketing tools.

Choose if
  • You run a retail, restaurant, or local service business with up to 500 employees.
  • You want challenge-based marketing and pooled cash rewards to engage customers.
  • You value self-service free customer support and SEO-optimized landing pages.
Consider alternatives if
  • You are a large enterprise needing complex, enterprise-grade loyalty program features.
  • You require extensive integrations with legacy systems or need transparent pricing upfront.

Poket

Best for

Individuals, Freelancers / Consultants, Medium Business

AwardWallet

Best for

Large Enterprises, Medium Business, Small Business

Fivestars typically suits Medium Business and Small Business. Poket tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC ... Read More about Fivestars

Poket is a powerful loyalty management software solution that helps retailers maximize their customer relationships. With Poket, customers will receive all of the benefits of personalized ... Read More about Poket

AwardWallet is loyalty management software for frequent flyer programs and hotel loyalty programs (including airlines, hotels, car rental agencies, credit card rewards, and more). ... Read More about AwardWallet

Entry Level Pricing

  • Not Available
  • Starts from $15 , Billed Yearly
  • Starts from $30

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
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Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Compare Fivestars, Poket and AwardWallet on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $15 , Billed Yearly
        • $30

        Pricing Plans

        • Not Available
        • Free

          • 300 members

          • 8 ways to sign up members

          • 1 type of loyalty program Punch Card System

          Show more +

        • Basic

          • 2 users

          • 3000 members

          • 9 ways to sign up members

          Show more +

        • Advanced

          • 3 users

          • Unlimited members

          • 9 ways to sign up members

          Show more +

        • Not Available

        Pricing Page

        Fivestars pricing
        Poket pricing
        AwardWallet pricing

        Other Details

        Organization Types supported

        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🌐 Global

        Fivestars vs Poket User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        2387

        171

        32

        17

        14

        1

        2

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall, buyers express strong satisfaction with Fivestars' customizable features and customer support.

        What buyers like

        • Customizability
        • Customer support
        • Marketing features

        Common complaints

        • Pricing transparency
        • Integration limitations

        What buyers like

        • Maximizes customer relationships
        • Personalized loyalty offers
        • Integrates engagement and management

        Common complaints

        • May require training
        • Limited reporting features
        • Not suitable for very large businesses

        What buyers like

        • Tracks multiple loyalty programs
        • User-friendly interface
        • Access from anywhere

        Common complaints

        • Limited to loyalty programs
        • May lack advanced features
        • Not suitable for businesses

        Pros and Cons

        • Challenge based marketing features

        • Pooled cash rewards system

        • Self-service free customer support

        • Pricing is quotation based and not publicly available

        • Limited information on advanced integrations

        • Strong focus on customer engagement

        • Effective in driving high-value customer behavior

        • User-friendly interface

        • May lack advanced analytics

        • Limited scalability for larger enterprises

        • Convenient tracking of multiple accounts

        • User-friendly and accessible

        • Alerts for point expirations

        • Limited to loyalty programs only

        • Not suitable for businesses looking for management tools

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        Volkswagen

        Volkswagen

        Lagardere

        Lagardere

        Dragoni

        Dragoni

        No Customers information available.

        Media and Screenshots

        Videos

        video-0

        1 Videos

        video-0

        3 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Fivestars or Poket?
        Fivestars edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Fivestars and Poket offer a free trial?
        Poket offers a free trial. Fivestars does not.
        What is the starting price of Fivestars vs Poket?
        Fivestars starts at Contact for pricing. Poket starts at $15 /User/Month.
        What are the top alternatives to Fivestars?
        Top alternatives to Fivestars include Open Loyalty, Incentivesmart, S Loyalty, bLoyal, Bluestar Loyalty.
        What are the top alternatives to Poket?
        Top alternatives to Poket include Belly, Capillary Loyalty Plus, Open Loyalty, LoyaltyMast, S Loyalty.

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