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Fivestars vs LoyaltyXpert Comparison

Last updated:

Fivestars

4.7(25,146 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC offers, completely self-servic…

LoyaltyXpert

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

LoyaltyXpert is a SaaS-based loyalty management software built to help manufacturers, enterprises, and B2B brands improve customer retention and channel engagement. Launched in 2017, it provides a unified platform for di…

Fivestars leads on user satisfaction with a 4.7-star rating across 25,146 reviews.

SpotSaaS Analysis

FivestarsLoyaltyXpert

The core difference between Fivestars and LoyaltyXpert lies in Fivestars' focus on customizable loyalty marketing tools specifically designed for small to mid-sized businesses in retail and services, while LoyaltyXpert lacks detailed information on its offerings and target market. Ideal buyers for Fivestars are retail, restaurant, or local service businesses with up to 500 employees, whereas LoyaltyXpert's ideal buyer remains unspecified.

- Best for small to mid-sized businesses - Customizable loyalty marketing tools - Focus on retail, restaurant, or local service sectors - Offers challenge-based marketing - Provides pooled cash rewards for customer engagement - Suitable for businesses with up to 500 employees

- Information on target market is unclear - Company size specifications not provided - Lacks detailed product offerings - No pricing information available - Ideal buyer not specified - Potentially suitable for various loyalty marketing needs

Fivestars vs LoyaltyXpert — at a glance

FeatureFivestarsLoyaltyXpert
Rating4.7 / 5
Reviews25,146
Starting priceContact for pricingContact for pricing
Free trial No Yes
Free version No No
Best forMedium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLoyalty Management SoftwareLoyalty Management Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
API
Support modesBusiness Hours, OnlineOnline
Certifications
Data residencyUSUS

Key differences between Fivestars and LoyaltyXpert

  • Free trial: LoyaltyXpert offers a free trial; Fivestars does not.
  • Target audience: Fivestars is built for Medium Business and Small Business, while LoyaltyXpert targets Large Enterprises and Medium Business.
  • Deployment: Fivestars supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; LoyaltyXpert supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Fivestars vs LoyaltyXpert — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Loyalty Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Fivestars - Loyalty Management Software
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Talk to an expert
LoyaltyXpert - Loyalty Management Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

Fivestars

Best for small to mid-sized businesses seeking customizable loyalty marketing tools.

Choose if
  • You run a retail, restaurant, or local service business with up to 500 employees.
  • You want challenge-based marketing and pooled cash rewards to engage customers.
  • You value self-service free customer support and SEO-optimized landing pages.
Consider alternatives if
  • You are a large enterprise needing complex, enterprise-grade loyalty program features.
  • You require extensive integrations with legacy systems or need transparent pricing upfront.

LoyaltyXpert

Best for

Large Enterprises, Medium Business, Small Business

Fivestars typically suits Medium Business and Small Business. LoyaltyXpert tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC ... Read More about Fivestars

LoyaltyXpert is a SaaS-based loyalty management software built to help manufacturers, enterprises, and B2B brands improve customer retention and channel engagement. Launched in 2017, it ... Read More about LoyaltyXpert

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

1-50 employees51-500 employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do Fivestars and LoyaltyXpert Compare on Features?

Total Features

0 Features

1 Features

Unique Features

No features

No unique features

Get Quote
Get Quote

Compare Fivestars and LoyaltyXpert on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Fivestars pricing
      LoyaltyXpert pricing

      Other Details

      Organization Types supported

      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      Fivestars User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      2387

      171

      32

      17

      14

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall, buyers express strong satisfaction with Fivestars' customizable features and customer support.

      What buyers like

      • Customizability
      • Customer support
      • Marketing features

      Common complaints

      • Pricing transparency
      • Integration limitations

      What buyers like

      • Integrated loyalty platform
      • Advanced reporting capabilities
      • Centralized control

      Common complaints

      • Complex setup process
      • May require technical expertise
      • Not ideal for small businesses

      Pros and Cons

      • Challenge based marketing features

      • Pooled cash rewards system

      • Self-service free customer support

      • Pricing is quotation based and not publicly available

      • Limited information on advanced integrations

      • Comprehensive integration of loyalty challenges

      • Powerful reporting and analytics

      • Centralized control for management

      • Complex setup may deter smaller businesses

      • Requires technical expertise for optimal use

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      List of Customers

      Customers

      No Customers information available.

      Digisol

      Digisol

      India1

      India1

      Kolors

      Kolors

      Media and Screenshots

      Screenshots

      No screenshots available.

      LoyaltyXpert Dashboard

      2 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Fivestars and LoyaltyXpert in 2026

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      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Fivestars or LoyaltyXpert?
      Fivestars edges out the other on user ratings (4.7 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Fivestars and LoyaltyXpert offer a free trial?
      LoyaltyXpert offers a free trial. Fivestars does not.
      What is the starting price of Fivestars vs LoyaltyXpert?
      Fivestars starts at Contact for pricing. LoyaltyXpert starts at Contact for pricing.
      What are the top alternatives to Fivestars?
      Top alternatives to Fivestars include Open Loyalty, Incentivesmart, S Loyalty, bLoyal, Bluestar Loyalty.
      What are the top alternatives to LoyaltyXpert?
      Top alternatives to LoyaltyXpert include Xoxoday Plum, Annex Cloud, Open Loyalty, LoyaltyMast, SailPlay Loyalty.

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