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Fivestars vs Annex Cloud vs Poket Comparison

Last updated:

Fivestars

4.7(25,146 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC offers, completely self-servic…

Annex Cloud

4.1(28 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Annex Cloud, Loyalty Management Software is a one-stop platform to seamlessly create and execute cross-channel loyalty programs. From tracking program enrollment and redemption to producing customized reporting, Annex Cl…

Poket

Starting at $15 /User/Month

  • Free Trial
  • Individuals
  • Freelancers / Consultants

Poket is a powerful loyalty management software solution that helps retailers maximize their customer relationships. With Poket, customers will receive all of the benefits of personalized loyalty offers while user push m…

Fivestars leads on user satisfaction with a 4.7-star rating across 25,146 reviews.

Fivestars vs Annex Cloud vs Poket — at a glance

FeatureFivestarsAnnex CloudPoket
Rating4.7 / 54.1 / 5
Reviews25,14628
Starting priceContact for pricingContact for pricing$15 /User/Month
Free trial No No Yes
Free version No No No
Best forMedium Business, Small BusinessMedium Business, Small BusinessIndividuals, Freelancers / Consultants, Medium Business
CategoryLoyalty Management SoftwareLoyalty Management SoftwareLoyalty Management Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailable
Support modesBusiness Hours, OnlineBusiness HoursOnline
CertificationsGDPR
Data residencyUSUSUS

Key differences between Fivestars and Annex Cloud

  • User satisfaction: Fivestars scores higher with a 4.7-star average.
  • Deployment: Fivestars supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Annex Cloud supports SaaS/Web/Cloud.

Compare Fivestars vs Annex Cloud vs Poket — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Loyalty Management Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Fivestars - Loyalty Management Software
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Annex Cloud - Loyalty Management Software
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Poket - Loyalty Management Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

Fivestars

Best for small to mid-sized businesses seeking customizable loyalty marketing tools.

Choose if
  • You run a retail, restaurant, or local service business with up to 500 employees.
  • You want challenge-based marketing and pooled cash rewards to engage customers.
  • You value self-service free customer support and SEO-optimized landing pages.
Consider alternatives if
  • You are a large enterprise needing complex, enterprise-grade loyalty program features.
  • You require extensive integrations with legacy systems or need transparent pricing upfront.

Annex Cloud

Best for flexible, cross-channel loyalty programs in small to medium retail businesses.

Choose if
  • You need an all-in-one platform for enrollment, redemption, and reporting.
  • You want customizable reporting to track and optimize loyalty program performance.
  • Your focus is on improving customer retention and maximizing profit margins.
Consider alternatives if
  • You require transparent, out-of-the-box pricing for straightforward budgeting.
  • You are a large enterprise with complex or highly scalable loyalty program needs.

Poket

Best for

Individuals, Freelancers / Consultants, Medium Business

Fivestars: Best for small to mid-sized businesses seeking customizable loyalty marketing tools. Annex Cloud: Best for flexible, cross-channel loyalty programs in small to medium retail businesses.

Description

Fivestars loyalty software is a perfect solution on the market that is pure functionality. Intelligent features like challenge based marketing, pooled cash rewards, ubiquitous electronic VC ... Read More about Fivestars

Annex Cloud, Loyalty Management Software is a one-stop platform to seamlessly create and execute cross-channel loyalty programs. From tracking program enrollment and redemption to producing ... Read More about Annex Cloud

Poket is a powerful loyalty management software solution that helps retailers maximize their customer relationships. With Poket, customers will receive all of the benefits of personalized ... Read More about Poket

Entry Level Pricing

  • Not Available
  • Not Available
  • Starts from $15 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

User Ratings

Based on verified Spotsaas reviews

4.1

(28)

Best Company Size

1-50 employees51-500 employees
Small businessesMedium businesses
Get pricing help
Get pricing help
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Software Demo

Demo

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

Trusted by teams at

Compare Fivestars, Annex Cloud and Poket on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • Not Available
        • $15 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • 300 members

          • 8 ways to sign up members

          • 1 type of loyalty program Punch Card System

          Show more +

        • Basic

          • 2 users

          • 3000 members

          • 9 ways to sign up members

          Show more +

        • Advanced

          • 3 users

          • Unlimited members

          • 9 ways to sign up members

          Show more +

        Pricing Page

        Fivestars pricing

        Pricing information not available

        Poket pricing

        Other Details

        Organization Types supported

        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Small Business
        • Medium Business
        • Large Enterprises
        • Individuals
        • Freelancers

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🇺🇸 US

        Fivestars vs Annex Cloud User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        2387

        171

        32

        17

        14

        16

        8

        2

        1

        1

        1

        2

        0

        0

        0

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall, buyers express strong satisfaction with Fivestars' customizable features and customer support.

        What buyers like

        • Customizability
        • Customer support
        • Marketing features

        Common complaints

        • Pricing transparency
        • Integration limitations

        Buyer sentiment

        Users generally appreciate the platform's comprehensive loyalty management features but note limited pricing transparency and a smaller review base.

        What buyers like

        • Cross-channel loyalty management
        • Customizable reporting
        • Customer retention enhancement

        Common complaints

        • Pricing opacity
        • Limited user feedback

        What buyers like

        • Maximizes customer relationships
        • Personalized loyalty offers
        • Integrates engagement and management

        Common complaints

        • May require training
        • Limited reporting features
        • Not suitable for very large businesses

        Pros and Cons

        • Challenge based marketing features

        • Pooled cash rewards system

        • Self-service free customer support

        • Pricing is quotation based and not publicly available

        • Limited information on advanced integrations

        • Comprehensive cross-channel loyalty program management

        • Customizable reporting features

        • Tools to enhance customer retention and advocacy

        • Pricing is quotation-based and not publicly available

        • Limited user reviews and feedback available

        • Strong focus on customer engagement

        • Effective in driving high-value customer behavior

        • User-friendly interface

        • May lack advanced analytics

        • Limited scalability for larger enterprises

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        List of Customers

        Customers

        No Customers information available.

        No Customers information available.

        Volkswagen

        Volkswagen

        Lagardere

        Lagardere

        Dragoni

        Dragoni

        Media and Screenshots

        Videos

        video-0

        1 Videos

        video-0

        1 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Fivestars or Annex Cloud?
        Fivestars edges out the other on user ratings (4.7 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Fivestars and Annex Cloud offer a free trial?
        Neither Fivestars nor Annex Cloud currently lists a free trial.
        What is the starting price of Fivestars vs Annex Cloud?
        Fivestars starts at Contact for pricing. Annex Cloud starts at Contact for pricing.
        What are the top alternatives to Fivestars?
        Top alternatives to Fivestars include Open Loyalty, Incentivesmart, S Loyalty, bLoyal, Bluestar Loyalty.
        What are the top alternatives to Annex Cloud?
        Top alternatives to Annex Cloud include Zinrelo Loyalty Rewards Platform, Xoxoday Plum, LoyaltyXpert, Open Loyalty, S Loyalty.

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