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Compare Espressive vs Voiceflow

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Voiceflow - New SaaS Software
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Overview

Description

Espressive Barista is an artificially intelligent virtual support agent (VSA) that is designed to effectively automate employee inquiries & requests with personalized answers. Its advanced ... Read More

Voiceflow allows teams to develop and deploy conversational AI experiences with ease. Intuitively design contextual dialogue on a drag-and-drop canvas and utilize the features of context ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $40 , Billed Yearly
Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.5

(1)
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Software Demo

Demo

Features

Total Features

13 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $40 , Billed Yearly
          Pricing Plans
          • Not Available
          Pricing Page

          Pricing information not available

          voiceflow pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          15

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          3

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Espressive Barista delivers an intelligent and practical solution for enterprises looking to streamline internal support processes. Its ability to reduce help desk load by 70% and return over a ...Read more

          Voiceflow has become an indispensable part of my toolkit. Its drag-and-drop interface and cross-modality support make prototyping seamless, whether I’m building for voice assistants, chatbots, or ...Read more

          Pros and Cons
          • By handling 70% of help desk tickets automatically, Espressive Barista significantly reduces the IT support workload, allowing human agents to focus on more complex issues.

          • The system reclaims an average of 1.2 weeks of productivity per employee annually, translating into measurable ROI for organizations.

          • Espressive leverages natural language processing to understand and respond in a human-like manner, improving employee satisfaction and reducing friction in interactions.

          • The VSA offers tailored answers based on employee roles and preferences, enhancing the user experience across departments.

          • Despite its no-code design, integrating and configuring Espressive to suit an organization’s unique knowledge base may require time and resources.

          • Compared to more robust platforms, analytics and insights are focused more on ticketing efficiency than broader workforce intelligence.

          • Voiceflow’s visual canvas makes it extremely easy for teams to design conversational AI flows without deep technical expertise. This lowers the barrier to entry for non-developers and encourages collaborative design.

          • The ability to seamlessly switch between voice, chat, and graphical interfaces empowers teams to prototype for multiple platforms from a single workflow, increasing design flexibility.

          • Voiceflow supports component reusability, helping users maintain design consistency across multiple projects and dramatically speeding up the design-to-deployment process.

          • Features like context nesting and situational context allow designers to create highly personalized and responsive conversational experiences, enhancing the end-user interaction.

          • While great for front-end conversational design, users needing deep backend integration or custom logic might find Voiceflow restrictive without external scripting.

          • Despite its intuitive base interface, mastering complex context handling and integrations can take time, especially for teams unfamiliar with conversational UX principles.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Amazon

          Amazon

          Vodafone

          Vodafone

          Ogilvy

          Ogilvy

          Media and Screenshots

          Screenshots
          Espressive

          3 Screenshots

          Voiceflow screenshot

          3 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Espressive nor Voiceflow offers a free trial.

          Espressive is designed for Large Enterprises, Medium Business and Small Business.

          Voiceflow is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          The starting price of Voiceflow begins at $40/User/Month when Billed Yearly, while pricing details for Espressive are unavailable.

          Some top alternatives to Espressive includes V-Person, NordPass, Conversica, Conversational AI Bot, SAP Conversational AI, Kindly Conversion Optimization, Convin and Avoma.

          Some top alternatives to Voiceflow includes Botsociety, Dialogue, Google Cloud Dialogflow, Botpress, Sales.AI, Qualified, Workvivo, ChatBotKit, Speechflow, SimpleChatbot.co, Botfront and Dialogbot.AI.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].