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Compare Enjo vs Atomicwork

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Overview

Description

Enjo AI offers generative AI agents designed to revolutionize helpdesk operations by resolving support requests instantly. Trained on a company’s internal knowledge, ticket data, and ... Read More

Atomicwork is an advanced service management platform designed to modernize ITSM (IT Service Management) and automate enterprise workflows. By streamlining IT operations and automating ... Read More

Entry Level Pricing
  • Starts from $496 , yearly
  • Starts from $90 , yearly
Free Trial Availability
  • No free trial
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Software Demo

Demo

Features

Total Features

13 Features

11 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $496 , yearly
          • $90 , yearly
          Pricing Plans
          • Standard

            $496

            /month

            • Unlimited users

            • Unlimited AI Agent

            • Unlimited app integrations

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          • Enterprise

            Custom

            • Audit Log

            • Bot whitelabeling

            • On-premise agent

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          • Professional

            $90

            /user/year

            • One workspace for the company

            • Service requests and approvals

            • No-code workflow builder

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          • Business

            Custom

            • Custom workspaces for each team

            • IT service management platform

            • External app triggers and actions

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          • Enterprise

            Custom

            • Purpose-built AI Agents

            • Custom roles and data governance

            • Unlimited API access

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          Other Details

          Organization Types supported
              Platforms Supported
              • Browser Based (Cloud)
              • Browser Based (Cloud)
              Modes of support
              • 24/7 (Live rep)
              • Business Hours
              • Online
              • 24/7 (Live rep)
              • Business Hours
              • Online
              API Support
              • Not Available
              • Not Available
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              User Reviews

              Expert's Review generated by AI

              Enjo AI is a powerful generative AI solution that transforms helpdesk operations by instantly resolving support requests using company-specific knowledge. Its enterprise-grade architecture ...Read more

              Atomicwork is an advanced platform designed to streamline IT Service Management (ITSM) by automating routine tasks and optimizing workflows. It boosts efficiency, reduces response times, and ...Read more

              Pros and Cons
              • AI-driven support ensures standardized, reliable responses, minimizing discrepancies in customer service interactions.

              • Automating repetitive tasks allows human agents to focus on more complex issues, optimizing team productivity and reducing workload.

              • By training on ticket data, applications, and company knowledge, the AI provides highly relevant and accurate responses tailored to specific business needs.

              • Designed for large-scale operations, Enjo AI ensures businesses can expand their support capabilities without compromising efficiency.

              • Excessive automation may lead to a lack of personal touch, which could impact customer relationships in sensitive situations.

              • For optimal accuracy, businesses must invest in training Enjo AI and updating its knowledge base regularly.

              • The platform helps businesses become more agile, enabling them to respond faster to internal and external changes, fostering a more adaptive work environment.

              • Atomicwork empowers organizations to deliver better service outcomes through optimized IT processes and improved operational workflows.

              • The platform’s automation capabilities help reduce service request resolution times, improving both efficiency and the user experience.

              • By automating routine tasks, Atomicwork enhances productivity, allowing IT teams to focus on more complex issues and strategic projects.

              • Heavy reliance on automation could reduce the personal touch in certain IT support scenarios, which may be important for specific business functions.

              • While the platform offers great automation, businesses with very specific or niche needs may find the level of customization available to be limited.

              Customers

              Customers
              Doordash

              Doordash

              Netflix

              Netflix

              Grammarly

              Grammarly

              zuora

              zuora

              Media and Screenshots

              Screenshots
              Enjo AI

              5 Screenshots

              Atomicwork

              5 Screenshots

              Videos
              video-0

              1 Videos

              video-0

              1 Videos

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              Frequently Asked Questions (FAQs)

              Stuck on something? We're here to help with all the questions and answers in one place.

              Enjo offers Free Trial, but Atomicwork does not.

              Enjo is designed for Large Enterprises, Medium Business and Small Business.

              Atomicwork is designed for Large Enterprises, Medium Business and Small Business.

              Pricing for Enjo Starts at $496/month when yearly whereas for Atomicwork Starts at $90/user/year when yearly.

              Some top alternatives to Enjo includes and undefined.

              Some top alternatives to Atomicwork includes and undefined.

              Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].