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Email Tracking for Zendesk vs Mail Track vs ReachInbox Comparison

Last updated:

Email Tracking for Zendesk

Starting at $1.67 per user / month

  • Large Enterprises
  • Small Business

Experience the power of enhanced communication with Email Tracking for Zendesk. Our innovative add-on revolutionizes how you manage emails, offering complete control and visibility over your correspondence. Say goodbye t…

Mail Track

Starting at $2.99 per user / month

  • Individuals
  • Freelancers / Consultants

Experience the power of Mail Track for Gmail – the premier email tracking solution that's changing the game in keeping your inbox under control. Tailored specifically for Gmail users, this innovative tool offers a guaran…

ReachInbox

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Small Business

Discover ReachInbox, the innovative tool designed to ensure your emails reach the right inboxes, driving your business towards unparalleled success. Say goodbye to generic outreach strategies and hello to personalized, i…

Email Tracking for Zendesk vs Mail Track vs ReachInbox — at a glance

FeatureEmail Tracking for ZendeskMail TrackReachInbox
Rating
Reviews
Starting price$1.67 per user / month$2.99 per user / monthContact for pricing
Free trial No No Yes
Free version No No No
Best forLarge Enterprises, Small Business, Medium BusinessIndividuals, Freelancers / ConsultantsLarge Enterprises, Small Business, Medium Business
CategoryEmail Tracking SoftwareEmail Tracking SoftwareEmail Tracking Software
PlatformsBrowser Based (Cloud)Browser Based (Cloud)
APIAvailable
Support modesOnlineOnline
Certifications
Data residencyUSUSUS

Key differences between Email Tracking for Zendesk and Mail Track

  • Pricing: Email Tracking for Zendesk starts at $1.67 per user / month, while Mail Track starts at $2.99 per user / month.
  • Target audience: Email Tracking for Zendesk is built for Large Enterprises and Small Business, while Mail Track targets Individuals and Freelancers / Consultants.

Compare Email Tracking for Zendesk vs Mail Track vs ReachInbox — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Email Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Talk to an expert
Mail Track
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ReachInbox
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Talk to an expert

Free PDF comparison

Download this Email Tracking for Zendesk vs Mail Track vs ReachInbox comparison

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  • Plus the category top 10, scored & ranked
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Biggest differences

Start here before you go deeper into features.

Email Tracking for Zendesk

Best for Zendesk users needing simple, real-time email open tracking.

Choose if
  • You use Zendesk as your primary customer support platform.
  • You want real-time visibility into when emails are opened by customers.
  • You need a low-complexity, streamlined email tracking solution for support or sales teams.
Consider alternatives if
  • Your company requires advanced email marketing automation features.
  • You need multi-channel communication tracking beyond email within your workflows.

Mail Track

Best for

Individuals, Freelancers / Consultants

ReachInbox

Best for small to medium sales teams needing personalized, inbox-focused email outreach.

Choose if
  • You want to ensure your emails reach the correct inboxes to improve deliverability.
  • Your team values personalized outreach to increase engagement and response rates.
  • You need a simple, low-complexity tool that supports unlimited email accounts and enhances collaboration.
Consider alternatives if
  • Your organization requires advanced CRM integrations for seamless workflow automation.
  • You need transparent pricing and detailed feature information before committing to a tool.

Email Tracking for Zendesk typically suits Large Enterprises and Small Business. Mail Track tends to fit Individuals and Freelancers / Consultants better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Experience the power of enhanced communication with Email Tracking for Zendesk. Our innovative add-on revolutionizes how you manage emails, offering complete control and visibility over ... Read More about Email Tracking for Zendesk

Experience the power of Mail Track for Gmail – the premier email tracking solution that's changing the game in keeping your inbox under control. Tailored specifically for Gmail users, this ... Read More about Mail Track

Discover ReachInbox, the innovative tool designed to ensure your emails reach the right inboxes, driving your business towards unparalleled success. Say goodbye to generic outreach ... Read More about ReachInbox

Entry Level Pricing

  • Starts from $1.67 , Billed Yearly
  • Starts from $2.99 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial
  • Free Trial available

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business
Get pricing help
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Mail Track has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Step 1 of 4

How big is your team?

We tailor recommendations to companies your size.

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How do Email Tracking for Zendesk, Mail Track and ReachInbox Compare on Features?

Total Features

0 Features

7 Features

0 Features

Unique Features

No features

No unique features

No features

Get Quote
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Get Quote

Compare Email Tracking for Zendesk, Mail Track and ReachInbox on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $1.67 , Billed Yearly
        • $2.99 , Billed Yearly
        • Not Available

        Pricing Plans

        • Lite Plan

          $2.00

          per user / month

          • Track the delivery of sent emails

          • See the exact time and date of openings

          • Check how many times your message was opened

          Show more +

        • Pro Plan

          $3.00

          per user / month

          • Everything in Lite

          • Link tracking option

          • Change link tracking parameters

          Show more +

        • Free

          • Tracked emails per day - Unlimited

          • Track from mobile

          • Mail notifications

        • Personal

          $5.99

          per user / month

          • Tracked emails per day - Unlimited

          • Track from mobile

          • Mail notifications

          Show more +

        • Not Available

        Pricing Page

        Email Tracking for Zendesk pricing
        Mail Track pricing
        ReachInbox pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Small Business
        • Medium Business
        • Individuals
        • Large Enterprises
        • Small Business
        • Medium Business
        • Individuals
        • Large Enterprises
        • Small Business
        • Medium Business
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        HIPAA

        ✗ No
        ✗ No

        Data Residency

        🇺🇸 US
        🇺🇸 US
        🇺🇸 US

        List of Customers

        Customers

        INGRAM

        INGRAM

        ORDORO

        ORDORO

        Userinterviews

        Userinterviews

        Google

        Google

        Unity

        Unity

        Stripe

        Stripe

        No Customers information available.

        Media and Screenshots

        Videos

        video-0

        2 Videos

        No videos available.

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Email Tracking for Zendesk or Mail Track?
        Email Tracking for Zendesk and Mail Track are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Email Tracking Software needs.
        Do Email Tracking for Zendesk and Mail Track offer a free trial?
        Neither Email Tracking for Zendesk nor Mail Track currently lists a free trial.
        What is the starting price of Email Tracking for Zendesk vs Mail Track?
        Email Tracking for Zendesk starts at $1.67 per user / month. Mail Track starts at $2.99 per user / month.
        What are the top alternatives to Email Tracking for Zendesk?
        Top alternatives to Email Tracking for Zendesk include ReachInbox, Mailflagger, Rangeflow, Inboxigniter, ReadNotify.
        What are the top alternatives to Mail Track?
        Top alternatives to Mail Track include Email Tracker, Replybutton, OpenedOrNot, MailTrack, Email Meter.

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