NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

Doubletick vs Email Tracking for Zendesk Comparison

Last updated:

Doubletick

Starting at Contact for pricing

  • Large Enterprises
  • Small Business

Introducing Doubletick, a cutting-edge email monitoring tool revolutionizing the way businesses handle their email deliverability rates with efficiency and ease. Designed specifically for Gmail and G-Suite users, Doublet…

Email Tracking for Zendesk

Starting at $1.67 per user / month

  • Large Enterprises
  • Small Business

Experience the power of enhanced communication with Email Tracking for Zendesk. Our innovative add-on revolutionizes how you manage emails, offering complete control and visibility over your correspondence. Say goodbye t…

Doubletick vs Email Tracking for Zendesk — at a glance

FeatureDoubletickEmail Tracking for Zendesk
Rating
Reviews
Starting priceContact for pricing$1.67 per user / month
Free trial No No
Free version No No
Best forLarge Enterprises, Small Business, Medium BusinessLarge Enterprises, Small Business, Medium Business
CategoryEmail Tracking SoftwareEmail Tracking Software
PlatformsBrowser Based (Cloud)Browser Based (Cloud)
API
Support modesOnlineOnline
CertificationsGDPR
Data residencyUSUS

Key differences between Doubletick and Email Tracking for Zendesk

  • Pricing: Email Tracking for Zendesk starts at $1.67 per user / month. Doubletick pricing is not publicly listed.
  • Deployment: Doubletick supports Browser Based (Cloud); Email Tracking for Zendesk supports Browser Based (Cloud).

Doubletick vs Email Tracking for Zendesk — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Email Tracking Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Doubletick

Doubletick

Discontinued

Visit website

Visit Website

Talk to an expert

Biggest differences

Start here before you go deeper into features.

Doubletick

Best for Gmail users needing simple, real-time email delivery tracking.

Choose if
  • You use Gmail or G-Suite exclusively for business email communication.
  • You want straightforward visual indicators of email delivery status within your inbox.
  • You need a low-complexity, easy-to-setup tool for monitoring email deliverability.
Consider alternatives if
  • Your organization requires email tracking across multiple platforms beyond Gmail.
  • You need advanced analytics or detailed reporting on email engagement and performance.

Email Tracking for Zendesk

Best for Zendesk users needing simple, real-time email open tracking.

Choose if
  • You use Zendesk as your primary customer support platform.
  • You want real-time visibility into when emails are opened by customers.
  • You need a low-complexity, streamlined email tracking solution for support or sales teams.
Consider alternatives if
  • Your company requires advanced email marketing automation features.
  • You need multi-channel communication tracking beyond email within your workflows.

Doubletick: Best for Gmail users needing simple, real-time email delivery tracking. Email Tracking for Zendesk: Best for Zendesk users needing simple, real-time email open tracking.

Description

Introducing Doubletick, a cutting-edge email monitoring tool revolutionizing the way businesses handle their email deliverability rates with efficiency and ease. Designed specifically for ... Read More about Doubletick

Experience the power of enhanced communication with Email Tracking for Zendesk. Our innovative add-on revolutionizes how you manage emails, offering complete control and visibility over ... Read More about Email Tracking for Zendesk

Entry Level Pricing

  • Not Available
  • Starts from $1.67 , Billed Yearly

Free Trial Availability

  • No free trial
  • No free trial

Best Company Size

Small BusinessMedium Business
Small BusinessMedium Business

Visit website

Get pricing help

Software Demo

Demo

Need a second opinion?

Get shortlist help from a software advisor

Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

Compare Doubletick and Email Tracking for Zendesk on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $1.67 , Billed Yearly

      Pricing Plans

      • Not Available
      • Lite Plan

        $2.00

        per user / month

        • Track the delivery of sent emails

        • See the exact time and date of openings

        • Check how many times your message was opened

        Show more +

      • Pro Plan

        $3.00

        per user / month

        • Everything in Lite

        • Link tracking option

        • Change link tracking parameters

        Show more +

      Pricing Page

      Pricing information not available

      Email Tracking for Zendesk pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals
      • Large Enterprises
      • Small Business
      • Medium Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Mobile - iOS
      • Mobile - Android

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available

      Visit website

      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      List of Customers

      Customers

      No Customers information available.

      INGRAM

      INGRAM

      ORDORO

      ORDORO

      Userinterviews

      Userinterviews

      Media and Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Doubletick and Email Tracking for Zendesk in 2026

      Expand your shortlist

      Add another option to compare side by side

      Search by product name to compare pricing, fit, and buyer feedback in one view.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Doubletick or Email Tracking for Zendesk?
      Doubletick and Email Tracking for Zendesk are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific Email Tracking Software needs.
      Do Doubletick and Email Tracking for Zendesk offer a free trial?
      Neither Doubletick nor Email Tracking for Zendesk currently lists a free trial.
      What is the starting price of Doubletick vs Email Tracking for Zendesk?
      Doubletick starts at Contact for pricing. Email Tracking for Zendesk starts at $1.67 per user / month.
      What are the top alternatives to Doubletick?
      Top alternatives to Doubletick include Mailflagger, Email Tracking for Zendesk, ReachInbox, Rangeflow, Inboxigniter.
      What are the top alternatives to Email Tracking for Zendesk?
      Top alternatives to Email Tracking for Zendesk include ReachInbox, Mailflagger, Rangeflow, Inboxigniter, ReadNotify.

      Grow your pipeline with buyers who are already looking for you

      254,000+ buyers use Spotsaas every month to evaluate and shortlist software. Get in front of them — for free, or with a managed growth plan built around your category.