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Compare CSML vs ContactEngine

Overview

Key features

Pricing

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Integratons

Media & Screenshots

Alternatives

CSML - New SaaS Software

CSML

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ContactEngine - Conversation Intelligence Software

ContactEngine

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Overview
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Description

CSML is a comprehensive, open-source programming language specifically designed for developing ingenious chatbots. With powerful context control, deployed HTTP APIs and extensive ... Read More

ContactEngine is an advanced conversational AI that revolutionizes customer service. Customers can interact through their choice of channels, enabling faster and more efficient operations ... Read More

Free Trial Availability
  • No free trial
  • No free trial
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Software Demo

Demo

Features

Total Features

6 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          Expert's Review generated by AI

          No Expert ai Review available for the product

          ContactEngine is a compelling solution for organizations seeking to modernize customer service through proactive, AI-powered conversations. Its standout feature is the ability to anticipate ...Read more

          Pros and Cons

          • ContactEngine doesn’t wait for customers to reach out—it anticipates their needs and initiates conversations, drastically improving responsiveness and reducing customer effort.

          • With support for multiple communication channels, users can interact using their preferred method—be it SMS, email, or voice—enhancing accessibility and satisfaction.

          • The platform uses advanced AI to hold intelligent, context-aware conversations, making customer interactions feel more personalized and human.

          • By automating routine inquiries and outreach, ContactEngine helps organizations reduce support costs and redirect human agents to more complex tasks.

          • Initial setup and integration with existing CRM or ERP systems might require significant IT involvement and technical understanding.

          • Although basic insights are available, more advanced, real-time, or customizable analytics dashboards may be limited without additional tools or upgrades.

          Customers

          Customers
          Capgemini

          Capgemini

          AXA

          AXA

          AutoDesk

          AutoDesk

          No Customers information available.

          Media and Screenshots

          Screenshots
          CSML screenshot

          1 Screenshots

          ContactEngine

          2 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

          Alternatives

          Alternatives
          Faqbot - Chatbots Software
          Faqbot
          Botsociety - Chatbots Software
          Botsociety
          Ada - Chatbots Software
          Ada

          4.6

          GenieTalk.ai - Chatbots Software
          GenieTalk.ai

          5

          NordPass - Password Management Software
          NordPass

          4.7

          Konverse AI - Conversational Marketing Software
          Konverse AI

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither CSML nor ContactEngine offers a free trial.

          CSML is designed for Individuals, Medium Business and Small Business.

          ContactEngine is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both CSML and ContactEngine are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to CSML includes Faqbot, Botsociety, Ada, Airchat, KLoBot, Pandorabots, Qualified, Workvivo, Webapi.ai, Distributed and SimpleChatbot.co.

          Some top alternatives to ContactEngine includes GenieTalk.ai, NordPass, Konverse AI, Conversational AI Bot, OneBot, Kindly Conversion Optimization, Convin, Avoma and Gong.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA