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ClientSuccess Comparison

Last updated:

ClientSuccess

4.5(229 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools clients address the most common pa…

ClientSuccess — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Customer Success Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ClientSuccess - Customer Success Software
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Biggest differences

Start here before you go deeper into features.

ClientSuccess

Best for medium to large teams needing integrated customer success and project management.

Choose if
  • You require automatic tracking of customer conversations to streamline communication.
  • Your team benefits from personalized email automation to enhance client engagement.
  • You need combined project management and sales opportunity tracking in one platform.
Consider alternatives if
  • You are a freelancer or solo consultant without a dedicated customer success team.
  • You prefer transparent, publicly available pricing and simpler setup processes.

Description

Clientsuccess is a customer success software that helps to keep team members regularly reporting in a project management platform. It has a great list of features that help SmarterTools ... Read More about ClientSuccess

Free Trial Availability

  • No free trial

User Ratings

Based on verified Spotsaas reviews

Best Company Size

Medium BusinessLarge Enterprises
Get pricing help

Software Demo

Demo

No software demo available

has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Pricing and trial details

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

    Pricing Plans

    • Not Available

    Other Details

    Organization Types supported

    • Small Business
    • Large Enterprises
    • Medium Business
    • Individuals
    • Freelancers

    Platforms Supported

    • Mobile - Android
    • Mobile - iOS
    • Browser Based (Cloud)
    • Installed - Windows
    • Browser Based (Cloud)

    Modes of support

    • 24/7 (Live rep)
    • Business Hours
    • Online

    API Support

    • Available
    Get help choosing

    Security & Compliance

    Certifications, data handling, and security controls for IT and compliance evaluators.

    SOC 2

    ✓ Yes

    HIPAA

    ✗ No

    GDPR

    ✓ Yes

    ISO 27001

    ✗ No

    Single Sign-On (SSO)

    ✓ Yes

    Multi-Factor Auth (MFA)

    ✓ Yes

    Data Encryption

    ✓ Yes

    Audit Logs

    ✓ Yes

    Data Residency

    🇺🇸 US

    User Reviews & Rating Comparison

    User Ratings

    Rating Distribution

    151

    16

    2

    0

    0

    Spotsaas Editor’s POV generated by AI

    Buyer sentiment

    Buyers generally rate ClientSuccess positively for its automation and integrated features but note concerns about pricing transparency and setup complexity.

    What buyers like

    • Automation of customer communication
    • Project management integration
    • Personalized email capabilities

    Common complaints

    • Lack of pricing transparency
    • Complexity for smaller teams

    Pros and Cons

    • Automatic tracking of customer conversations

    • Personalized email automation

    • Integrated project and opportunity management

    • Pricing is quotation based and not publicly available

    • Potentially complex setup for smaller teams

    Positive Reviews

    No reviews available for the product

    List of Customers

    Customers

    Peek

    Peek

    Mural

    Mural

    Centrify

    Centrify

    Media and Screenshots

    Screenshots

    Customer health score

    1 Screenshots

    No screenshots available.

    Videos

    video-0

    1 Videos

    No videos available.

    Alternatives

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    Add another option to compare side by side

    Search by product name to compare pricing, fit, and buyer feedback in one view.

    Compare similar software options

    Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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