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ArcGIS Online vs MapQuest Comparison

Last updated:

ArcGIS Online

4.5(557 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Freelancers / Consultants

ArcGIS Online from Esri is a most powerful, flexible and easiest-to-use location intelligence platform in the market today. Using ArcGIS Online for ArcGIS Cloud, ArcGIS for Server, or a combination of the two allows to s…

MapQuest

Starting at $99 /Month

  • Large Enterprises
  • Medium Business

MapQuest is a powerful tool for getting information from the internet and mobile applications, allowing businesses, users, and developers access to mapping, geocoding, and real-time traffic. As a go-to source for directi…

ArcGIS Online leads on user satisfaction with a 4.5-star rating across 557 reviews.

ArcGIS Online vs MapQuest — at a glance

FeatureArcGIS OnlineMapQuest
Rating4.5 / 5
Reviews557
Starting priceContact for pricing$99 /Month
Free trial Yes No
Free version No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesLarge Enterprises, Medium Business, Small Business
CategoryGeographic Information System SoftwareGeographic Information System Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2
Data residencyGlobalUS

Key differences between ArcGIS Online and MapQuest

  • Pricing: MapQuest starts at $99 /Month. ArcGIS Online pricing is not publicly listed.
  • Free trial: ArcGIS Online offers a free trial; MapQuest does not.
  • Target audience: ArcGIS Online is built for Individuals and Freelancers / Consultants, while MapQuest targets Large Enterprises and Medium Business.
  • Deployment: ArcGIS Online supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; MapQuest supports SaaS/Web/Cloud.

ArcGIS Online vs MapQuest — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Geographic Information System Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ArcGIS Online - Geographic Information System Software
Talk to an expert
Talk to an expert
MapQuest - Geographic Information System Software
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Talk to an expert

Biggest differences

Start here before you go deeper into features.

ArcGIS Online

Best cloud-based GIS platform for complex spatial analysis and field collaboration.

Choose if
  • You need seamless integration of mapping and analysis tools in a cloud environment
  • Your team requires access to diverse global datasets and workflow-specific GIS apps
  • Field survey teams need strong mobility features to enhance on-site productivity
Consider alternatives if
  • You are a small business with limited budget due to high subscription costs
  • You require simple, beginner-friendly GIS tools or advanced geoprocessing capabilities

MapQuest

Best for

Large Enterprises, Medium Business, Small Business

ArcGIS Online typically suits Individuals and Freelancers / Consultants. MapQuest tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ArcGIS Online from Esri is a most powerful, flexible and easiest-to-use location intelligence platform in the market today. Using ArcGIS Online for ArcGIS Cloud, ArcGIS for Server, or a ... Read More about ArcGIS Online

MapQuest is a powerful tool for getting information from the internet and mobile applications, allowing businesses, users, and developers access to mapping, geocoding, and real-time ... Read More about MapQuest

Entry Level Pricing

  • Not Available
  • Starts from $99

Free Trial Availability

  • No free trial

Spotsaas Score

What's this? ↗

9.2/10

7.9/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
Get pricing help
Get pricing help

Software Demo

Demo

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How do ArcGIS Online and MapQuest Compare on Features?

Total Features

11 Features

5 Features

Unique Features

No unique features

No unique features

Get Quote
Get Quote

Compare ArcGIS Online and MapQuest on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $99

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      ArcGIS Online pricing
      MapQuest pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      ArcGIS Online User Reviews & Rating Comparison

      User Ratings

      No reviews available for the product

      Rating Distribution

      97

      47

      0

      1

      2

      0

      1

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights powerful integration and mobility features, tempered by concerns over cost and complexity for new users.

      What buyers like

      • Integration of mapping and analysis tools
      • Access to diverse datasets and apps
      • Mobility for field productivity

      Common complaints

      • Subscription cost
      • Steep learning curve

      What buyers like

      • Real-time traffic information
      • Comprehensive mapping features
      • User-friendly interface

      Common complaints

      • Limited advanced GIS tools
      • Dependence on internet connectivity
      • Can be slow at peak times

      Pros and Cons

      • Seamless integration of mapping and analysis tools in a cloud platform

      • Access to diverse datasets, global maps, and workflow-specific apps

      • Mobility features that enhance productivity in the field

      • Subscription costs can be prohibitive for smaller businesses

      • Limited geoprocessing capabilities compared to ArcGIS Desktop

      • Strong reputation for reliable navigation

      • User-friendly for diverse audiences

      • Comprehensive mapping and traffic features

      • May lack advanced GIS capabilities

      • Performance can vary during high traffic

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      No Customers information available.

      PAPAJOHNS

      PAPAJOHNS

      Sabre

      Sabre

      UShip

      UShip

      Media and Screenshots

      Screenshots

      Get started ago

      3 Screenshots

      No screenshots available.

      Videos

      video-0

      2 Videos

      video-0

      2 Videos

      Top Alternatives to ArcGIS Online and MapQuest in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ArcGIS Online or MapQuest?
      ArcGIS Online edges out the other on user ratings (4.5 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ArcGIS Online and MapQuest offer a free trial?
      ArcGIS Online offers a free trial. MapQuest does not.
      What is the starting price of ArcGIS Online vs MapQuest?
      ArcGIS Online starts at Contact for pricing. MapQuest starts at $99 /Month.
      What are the top alternatives to ArcGIS Online?
      Top alternatives to ArcGIS Online include CARTO, eSpatial, Maptitude, vMAP, Esri ArcGIS.
      What are the top alternatives to MapQuest?
      Top alternatives to MapQuest include eSpatial, ArcGIS Online, Mapbox, Map Business Online, vMAP.

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