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ArcGIS Online vs CARTO Comparison

Last updated:

ArcGIS Online

4.5(557 reviews)

Starting at Contact for pricing

  • Free Trial
  • Individuals
  • Freelancers / Consultants

ArcGIS Online from Esri is a most powerful, flexible and easiest-to-use location intelligence platform in the market today. Using ArcGIS Online for ArcGIS Cloud, ArcGIS for Server, or a combination of the two allows to s…

CARTO

4.4(88 reviews)

Starting at Contact for pricing

  • Free Trial
  • Freelancers / Consultants
  • Large Enterprises

CARTO is a powerful yet easy to use Geographic Information System Software that allows for mapping and for the creation of interactive maps using the location data. Use it to create custom maps and locations, show spatia…

ArcGIS Online leads on user satisfaction with a 4.5-star rating across 557 reviews.

SpotSaaS Analysis

ArcGIS OnlineCARTO

The core difference between ArcGIS Online and CARTO lies in their focus; ArcGIS Online excels in complex spatial analysis and field collaboration, while CARTO specializes in creating interactive, multi-layer spatial maps for data-driven insights. Ideal buyers for ArcGIS Online are organizations needing comprehensive GIS tools and global datasets, whereas CARTO is best suited for teams of data analysts and urban planners looking to quickly produce visually engaging maps.

- Best for complex spatial analysis and field collaboration - Ideal for medium to large enterprises - Offers seamless integration of mapping and analysis tools - Provides access to diverse global datasets - Suitable for teams requiring workflow-specific GIS applications - Cloud-based platform

- Focuses on interactive, multi-layer spatial maps - Ideal for medium businesses and large enterprises - Enables fast creation of visually appealing maps - Supports data-driven insights through spatial analytics - Designed for data analysts, GIS specialists, and urban planners - Emphasizes user-friendly mapping experiences

ArcGIS Online vs CARTO — at a glance

FeatureArcGIS OnlineCARTO
Rating4.5 / 54.4 / 5
Reviews55788
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forIndividuals, Freelancers / Consultants, Large EnterprisesFreelancers / Consultants, Large Enterprises, Medium Business
CategoryGeographic Information System SoftwareGeographic Information System Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - WindowsSaaS/Web/Cloud, Mobile - Android
APIAvailableAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, GDPR
Data residencyGlobalGlobal

Key differences between ArcGIS Online and CARTO

  • Target audience: ArcGIS Online is built for Individuals and Freelancers / Consultants, while CARTO targets Freelancers / Consultants and Large Enterprises.
  • User satisfaction: ArcGIS Online scores higher with a 4.5-star average.
  • Deployment: ArcGIS Online supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows; CARTO supports SaaS/Web/Cloud, Mobile - Android.

ArcGIS Online vs CARTO — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Geographic Information System Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ArcGIS Online - Geographic Information System Software
Talk to an expert
Talk to an expert
CARTO - Geographic Information System Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

ArcGIS Online

Best cloud-based GIS platform for complex spatial analysis and field collaboration.

Choose if
  • You need seamless integration of mapping and analysis tools in a cloud environment
  • Your team requires access to diverse global datasets and workflow-specific GIS apps
  • Field survey teams need strong mobility features to enhance on-site productivity
Consider alternatives if
  • You are a small business with limited budget due to high subscription costs
  • You require simple, beginner-friendly GIS tools or advanced geoprocessing capabilities

CARTO

Best for creating interactive, multi-layer spatial maps for data-driven insights.

Choose if
  • You need fast creation of visually appealing, interactive maps with multiple data layers.
  • Your team includes data analysts, GIS specialists, or urban planners requiring spatial analytics.
  • You want a flexible GIS tool for location analytics, urban planning, or marketing behavior analysis.
Consider alternatives if
  • Your users lack GIS or data analytics expertise due to the intimidating learning curve.
  • You require extensive marketplace apps, connectors, or advanced GIS customization features.

ArcGIS Online: Best cloud-based GIS platform for complex spatial analysis and field collaboration. CARTO: Best for creating interactive, multi-layer spatial maps for data-driven insights.

Description

ArcGIS Online from Esri is a most powerful, flexible and easiest-to-use location intelligence platform in the market today. Using ArcGIS Online for ArcGIS Cloud, ArcGIS for Server, or a ... Read More about ArcGIS Online

CARTO is a powerful yet easy to use Geographic Information System Software that allows for mapping and for the creation of interactive maps using the location data. Use it to create custom ... Read More about CARTO

Free Trial Availability

Spotsaas Score

What's this? ↗

9.2/10

9.4/10

User Ratings

Based on verified Spotsaas reviews

4.4

(88)

Best Company Size

51-500 employees500+ employees
Medium BusinessLarge Enterprises
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Software Demo

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How do ArcGIS Online and CARTO Compare on Features?

Total Features

11 Features

10 Features

Unique Features

No unique features

No unique features

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Compare ArcGIS Online and CARTO on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      ArcGIS Online pricing
      CARTO pricing

      Other Details

      Organization Types supported

      • Freelancers
      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals
      • Freelancers
      • Small Business
      • Medium Business
      • Large Enterprises
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🌐 Global
      🌐 Global

      ArcGIS Online User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      97

      47

      0

      1

      2

      58

      16

      1

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Overall positive sentiment highlights powerful integration and mobility features, tempered by concerns over cost and complexity for new users.

      What buyers like

      • Integration of mapping and analysis tools
      • Access to diverse datasets and apps
      • Mobility for field productivity

      Common complaints

      • Subscription cost
      • Steep learning curve

      Buyer sentiment

      Overall positive sentiment highlights CARTO's powerful mapping capabilities and ease of use for spatial analytics, tempered by a learning curve and some feature limitations.

      What buyers like

      • Ease of use
      • Visual appeal of maps
      • Multi-layer mapping capability

      Common complaints

      • Steep learning curve
      • Limited advanced features

      Pros and Cons

      • Seamless integration of mapping and analysis tools in a cloud platform

      • Access to diverse datasets, global maps, and workflow-specific apps

      • Mobility features that enhance productivity in the field

      • Subscription costs can be prohibitive for smaller businesses

      • Limited geoprocessing capabilities compared to ArcGIS Desktop

      • Powerful spatial mapping with support for multiple layers

      • Fast creation of visually appealing and interactive maps

      • Efficient geographic information system for analytics and user tracking

      • Intimidating learning curve for non-expert users

      • Limited advanced features like user tooltips and styling label factors

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      Get started ago

      3 Screenshots

      Map Layers

      4 Screenshots

      Videos

      video-0

      2 Videos

      video-0

      3 Videos

      Top Alternatives to ArcGIS Online and CARTO in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, ArcGIS Online or CARTO?
      ArcGIS Online edges out the other on user ratings (4.5 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do ArcGIS Online and CARTO offer a free trial?
      Yes, both ArcGIS Online and CARTO offer a free trial.
      What is the starting price of ArcGIS Online vs CARTO?
      ArcGIS Online starts at Contact for pricing. CARTO starts at Contact for pricing.
      What are the top alternatives to ArcGIS Online?
      Top alternatives to ArcGIS Online include CARTO, eSpatial, Maptitude, vMAP, Esri ArcGIS.
      What are the top alternatives to CARTO?
      Top alternatives to CARTO include eSpatial, ArcGIS Online, Mapbox, Map Business Online, Esri ArcGIS.

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