Amelia vs Certainly Comparison
Amelia
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Amelia is the most comprehensive conversational AI agent on the market, designed to empower both customers and employees through seamless, natural language interactions—whether via voice or chat. Capable of resolving sup…
Certainly
Starting at $2000 /month
- Free Trial
- Large Enterprises
- Medium Business
Certainly is a conversational AI platform that handles customer and employee interactions using generative AI tailored to specific business needs rather than generic templates. It builds personalized conversation flows a…
Amelia vs Certainly — at a glance
| Feature | Amelia | Certainly |
|---|---|---|
| Rating | — | — |
| Reviews | — | — |
| Starting price | Contact for pricing | $2000 /month |
| Free trial | No | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business |
| Category | AI Agent | AI Agent |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | — | — |
| Support modes | — | Online |
| Certifications | SOC 2 | — |
| Data residency | Global | Global |
Key differences between Amelia and Certainly
- Pricing: Certainly starts at $2000 /month. Amelia pricing is not publicly listed.
- Free trial: Certainly offers a free trial; Amelia does not.
- Deployment: Amelia supports SaaS/Web/Cloud; Certainly supports SaaS/Web/Cloud.
Amelia vs Certainly — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most AI Agent tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business
Amelia typically suits Large Enterprises and Medium Business. Certainly tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Amelia is the most comprehensive conversational AI agent on the market, designed to empower both customers and employees through seamless, natural language interactions—whether via voice or ... Read More about Amelia | Certainly is a conversational AI platform that handles customer and employee interactions using generative AI tailored to specific business needs rather than generic templates. It builds ... Read More about Certainly |
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Entry Level Pricing |
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Free Trial Availability |
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Best Company Size | Medium BusinessLarge Enterprises | Medium BusinessLarge Enterprises |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do Amelia and Certainly Compare on Features?
Total Features | 12 Features | 9 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare Amelia and Certainly on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
Data Residency | 🌐 Global | 🌐 Global |
Amelia User Reviews & Rating Comparison
Spotsaas Editor’s POV generated by AI | Buyer sentiment Buyers appreciate Amelia's advanced conversational AI capabilities and deep enterprise integration but note the high implementation complexity and costs. What buyers like
Common complaints
| Buyer sentiment Buyers appreciate Certainly AI’s tailored, scalable conversational capabilities but note the need for strong data and ongoing management. What buyers like
Common complaints
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Pros and Cons |
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List of Customers
Customers |  Asics  Telefonica  BNPP |  Ticketmaster  Qualock  Monta |
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Media and Screenshots
Screenshots |  2 Screenshots |  5 Screenshots |
|---|---|---|
Videos |  1 Videos |  1 Videos |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Amelia or Certainly?
- Amelia and Certainly are closely matched with equal user ratings of -1.0. The right choice depends on your team size, budget, and specific AI Agent needs.
- Do Amelia and Certainly offer a free trial?
- Certainly offers a free trial. Amelia does not.
- What is the starting price of Amelia vs Certainly?
- Amelia starts at Contact for pricing. Certainly starts at $2000 /month.
- What are the top alternatives to Amelia?
- Top alternatives to Amelia include eGain Virtual Assistant for Agents, EVA.ai, Espressive, Inc., Decagon, AI Agent Store.
- What are the top alternatives to Certainly?
- Top alternatives to Certainly include AtomChat.io, Atomicwork, DialOnce, Enjo, Lorikeet AI.