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Amazon Neptune vs Neo4j Aura Comparison

Last updated:

Amazon Neptune

4.0(13 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Amazon Neptune - the ultimate solution for building and managing graph database applications. With advanced tools and a fully-managed service, Neptune allows for seamless execution of identity, knowledge, and…

Neo4j Aura

Starting at Contact for pricing

  • Individuals
  • Large Enterprises

Aura is an open source graph solution for business intelligence (OLAP) and data analytics. It's an enterprise ready solution with advanced capabilities such as multi-dimensional analysis, node scoring, and embedding of b…

Amazon Neptune leads on user satisfaction with a 4.0-star rating across 13 reviews.

Amazon Neptune vs Neo4j Aura — at a glance

FeatureAmazon NeptuneNeo4j Aura
Rating4.0 / 5
Reviews13
Starting priceContact for pricingContact for pricing
Free trial Yes No
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessIndividuals, Large Enterprises, Medium Business
CategoryDatabase as a Service (DBaaS) ProviderDatabase Management Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2
Data residencyUSGlobal

Key differences between Amazon Neptune and Neo4j Aura

  • Free trial: Amazon Neptune offers a free trial; Neo4j Aura does not.
  • Target audience: Amazon Neptune is built for Large Enterprises and Medium Business, while Neo4j Aura targets Individuals and Large Enterprises.
  • Deployment: Amazon Neptune supports SaaS/Web/Cloud; Neo4j Aura supports SaaS/Web/Cloud.

Amazon Neptune vs Neo4j Aura — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Database as a Service (DBaaS) Provider tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Amazon Neptune - Database as a Service (DBaaS) Provider
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Talk to an expert
Neo4j Aura - Database Management Software
Talk to an expert
Talk to an expert

Biggest differences

Start here before you go deeper into features.

Amazon Neptune

Best for high-performance, multi-language graph database applications in AWS environments.

Choose if
  • You need to run over 100,000 graph queries per second with low latency.
  • You require support for multiple open-source graph query languages like Gremlin and openCypher.
  • You want a fully managed graph database integrated with the AWS ecosystem to reduce operational overhead.
Consider alternatives if
  • Your team lacks specialized graph database expertise and prefers simpler relational databases.
  • You need transparent, straightforward pricing without complex quotation-based models.

Neo4j Aura

Best for

Individuals, Large Enterprises, Medium Business

Amazon Neptune typically suits Large Enterprises and Medium Business. Neo4j Aura tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing Amazon Neptune - the ultimate solution for building and managing graph database applications. With advanced tools and a fully-managed service, Neptune allows for seamless ... Read More about Amazon Neptune

Aura is an open source graph solution for business intelligence (OLAP) and data analytics. It's an enterprise ready solution with advanced capabilities such as multi-dimensional analysis, ... Read More about Neo4j Aura

Free Trial Availability

  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

Not Available

7.6/10

User Ratings

Based on verified Spotsaas reviews

Best Company Size

51-500 employees500+ employees
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Software Demo

Demo

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How do Amazon Neptune and Neo4j Aura Compare on Features?

Total Features

0 Features

5 Features

Unique Features

No features

No unique features

Get Quote
Get Quote

Compare Amazon Neptune and Neo4j Aura on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Pricing Page

      Pricing information not available

      Neo4j Aura pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Amazon Neptune User Reviews & Rating Comparison

      User Ratings

      4

      (based on 13 reviews)

      No reviews available for the product

      Rating Distribution

      0

      0

      0

      0

      0

      No reviews available for this product

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users appreciate Amazon Neptune's high performance and multi-language support but note concerns about pricing transparency and complexity.

      What buyers like

      • Query performance
      • Multi-language API support
      • Managed service convenience

      Common complaints

      • Pricing opacity
      • Complexity of use

      What buyers like

      • Open-source solution
      • Advanced analytics capabilities
      • Scalable architecture

      Common complaints

      • Requires technical expertise
      • Can be complex to set up
      • Limited support for non-technical users

      Pros and Cons

      • High query performance with over 100,000 queries per second

      • Support for multiple open-source graph APIs (Gremlin, openCypher, SPARQL)

      • Fully managed service reducing operational overhead

      • Pricing is quotation based and not publicly transparent

      • Limited information on ease of migration and integration

      • Scalable and fast for large datasets

      • Advanced analytics for deep data insights

      • Setup may require technical expertise

      • Potentially steep learning curve for new users

      List of Customers

      Customers

      ADP

      ADP

      Cox Automotive

      Cox Automotive

      Careem

      Careem

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      Aura Console Browser

      4 Screenshots

      Videos

      video-0

      1 Videos

      video-0

      1 Videos

      Top Alternatives to Amazon Neptune and Neo4j Aura in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Amazon Neptune or Neo4j Aura?
      Amazon Neptune edges out the other on user ratings (4.0 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Amazon Neptune and Neo4j Aura offer a free trial?
      Amazon Neptune offers a free trial. Neo4j Aura does not.
      What is the starting price of Amazon Neptune vs Neo4j Aura?
      Amazon Neptune starts at Contact for pricing. Neo4j Aura starts at Contact for pricing.
      What are the top alternatives to Amazon Neptune?
      Top alternatives to Amazon Neptune include Hasura, Dgraph, Neo4j Graph Database, Nebula Graph, Oracle Spatial and Graph.
      What are the top alternatives to Neo4j Aura?
      Top alternatives to Neo4j Aura include Amazon Aurora, Arcade Analytics, Neo4j Graph Database, OrientDB, Nebula Graph.

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