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Amazon Neptune vs Amazon DocumentDB Comparison

Last updated:

Amazon Neptune

4.0(13 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Amazon Neptune - the ultimate solution for building and managing graph database applications. With advanced tools and a fully-managed service, Neptune allows for seamless execution of identity, knowledge, and…

Amazon DocumentDB

3.9(14 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Small Business

Introducing Amazon DocumentDB, the ultimate solution for managing your document database with ease. This cutting-edge software provides a fully managed and scalable approach to handling your data efficiently. With Geospa…

Amazon Neptune leads on user satisfaction with a 4.0-star rating across 13 reviews.

Amazon Neptune vs Amazon DocumentDB — at a glance

FeatureAmazon NeptuneAmazon DocumentDB
Rating4.0 / 53.9 / 5
Reviews1314
Starting priceContact for pricingContact for pricing
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Small Business, Medium Business
CategoryDatabase as a Service (DBaaS) ProviderDatabase as a Service (DBaaS) Provider
PlatformsSaaS/Web/CloudBrowser Based (Cloud)
APIAvailable
Support modesOnlineOnline
CertificationsSOC 2, HIPAA, GDPR, ISO 27001SOC 2, HIPAA, GDPR, ISO 27001
Data residencyUSGlobal

Key differences between Amazon Neptune and Amazon DocumentDB

  • User satisfaction: Amazon Neptune scores higher with a 4.0-star average.
  • Deployment: Amazon Neptune supports SaaS/Web/Cloud; Amazon DocumentDB supports Browser Based (Cloud).

Amazon Neptune vs Amazon DocumentDB — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Database as a Service (DBaaS) Provider tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Amazon Neptune - Database as a Service (DBaaS) Provider
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Amazon DocumentDB
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Biggest differences

Start here before you go deeper into features.

Amazon Neptune

Best for high-performance, multi-language graph database applications in AWS environments.

Choose if
  • You need to run over 100,000 graph queries per second with low latency.
  • You require support for multiple open-source graph query languages like Gremlin and openCypher.
  • You want a fully managed graph database integrated with the AWS ecosystem to reduce operational overhead.
Consider alternatives if
  • Your team lacks specialized graph database expertise and prefers simpler relational databases.
  • You need transparent, straightforward pricing without complex quotation-based models.

Amazon DocumentDB

Best for scalable, secure document databases with native geospatial query support.

Choose if
  • You need a fully managed, scalable document database integrated with AWS.
  • Your applications require advanced geospatial data storage and querying capabilities.
  • Your team consists of database administrators or data engineers in medium to large enterprises.
Consider alternatives if
  • You are a startup or small team seeking a low-cost, simple document store.
  • You require extensive on-premises database control or transparent, fixed pricing.

Amazon Neptune: Best for high-performance, multi-language graph database applications in AWS environments. Amazon DocumentDB: Best for scalable, secure document databases with native geospatial query support.

Description

Introducing Amazon Neptune - the ultimate solution for building and managing graph database applications. With advanced tools and a fully-managed service, Neptune allows for seamless ... Read More about Amazon Neptune

Introducing Amazon DocumentDB, the ultimate solution for managing your document database with ease. This cutting-edge software provides a fully managed and scalable approach to handling ... Read More about Amazon DocumentDB

Free Trial Availability

  • Free Trial available
  • Free Trial available

User Ratings

Based on verified Spotsaas reviews

3.9

(14)

Best Company Size

51-500 employees500+ employees
Medium BusinessLarge Enterprises
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Software Demo

Demo

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Compare Amazon Neptune and Amazon DocumentDB on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      Other Details

      Organization Types supported

      • Medium Business
      • Small Business
      • Large Enterprises
      • Freelancers
      • Medium Business
      • Small Business
      • Large Enterprises
      • Freelancers

      Platforms Supported

      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Not Available
      Get help choosing
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes
      ✓ Yes

      HIPAA

      ✓ Yes
      ✓ Yes

      GDPR

      ✓ Yes
      ✓ Yes

      ISO 27001

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes
      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes
      ✓ Yes

      Data Encryption

      ✓ Yes
      ✓ Yes

      Audit Logs

      ✓ Yes
      ✓ Yes

      Data Residency

      🇺🇸 US
      🌐 Global

      Amazon Neptune User Reviews & Rating Comparison

      User Ratings

      4

      (based on 13 reviews)

      3.9

      (based on 14 reviews)

      Rating Distribution

      0

      0

      0

      0

      0

      0

      0

      0

      0

      0

      List of Customers

      Customers

      ADP

      ADP

      Cox Automotive

      Cox Automotive

      Careem

      Careem

      Amazon

      Amazon

      eHealth

      eHealth

      BBC

      BBC

      Media and Screenshots

      Videos

      video-0

      1 Videos

      video-0

      2 Videos

      Top Alternatives to Amazon Neptune and Amazon DocumentDB in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Amazon Neptune or Amazon DocumentDB?
      Amazon Neptune edges out the other on user ratings (4.0 vs 3.9). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Amazon Neptune and Amazon DocumentDB offer a free trial?
      Yes, both Amazon Neptune and Amazon DocumentDB offer a free trial.
      What is the starting price of Amazon Neptune vs Amazon DocumentDB?
      Amazon Neptune starts at Contact for pricing. Amazon DocumentDB starts at Contact for pricing.
      What are the top alternatives to Amazon Neptune?
      Top alternatives to Amazon Neptune include Hasura, Dgraph, Neo4j Graph Database, Nebula Graph, Oracle Spatial and Graph.
      What are the top alternatives to Amazon DocumentDB?
      Top alternatives to Amazon DocumentDB include Amazon Athena, Azure Cosmos DB, Xata, Amazon Relational Database Service (RDS), DataStax Astra.

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