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List of the Best LLM Observability & Evaluation Software in 2026

Rajat Gupta
Researched and Edited by Rajat Gupta
Rajat Gupta

Researched and Edited by Rajat Gupta

Last updated: · How we review

Editor's Summary · LLM Observability & Evaluation Software

These tools answer two different questions and most teams need both. Tracing tells you what your application did — which prompts ran, what the retriever returned, where latency and cost went. Evaluation tells you whether the output was any good. LangSmith, Langfuse, Helicone and Traceloop lead on the first; Confident AI, Patronus, TruLens and Arize Phoenix lead on the second.

Self-hosting is the fastest way to shorten the list. Prompts and completions routinely contain customer data, and many teams cannot send them to a hosted service. Langfuse, Phoenix, Opik, Lunary, Athina and LangWatch all run in your own environment.

If you already run an observability stack, Traceloop's OpenLLMetry sends traces into Datadog, Grafana or Honeycomb rather than asking you to adopt another dashboard.

Portkey is the odd one out and worth knowing about: it sits in the request path as a gateway, so it adds routing, fallback and caching alongside observability, and captures traces without any application instrumentation.

For agents specifically, single-response evaluation misses the failure mode that matters — an agent can answer every individual turn well and still fail the conversation. Maxim and LangWatch test at the scenario level.

Quick picks for LLM Observability & Evaluation Software

  • Best open-source all-rounderLangfuse
  • Best for RAG evaluationArize Phoenix
  • Best gateway plus observabilityPortkey
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Showing 1-20 out of 22

9.4

SpotScore

Langfuse logo

Langfuse

Open-source LLM observability platform for tracing, evaluation, and prompt management

Best for: SMB teams

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4.7

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What is Langfuse?

Langfuse is an open-source LLM engineering platform for tracing, evaluation, prompt management, and metrics. It provides detailed traces of LLM application executions — capturing every LLM call, tool use, retrieval step, and agent action — and links traces to user sessions for production ...

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Starts from Freefree, also offers free forever plan

9.2

SpotScore

Helicone logo

Helicone

Open-source LLM proxy with automatic logging, cost tracking, and caching in two minutes

Best for: SMB teams

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4.6

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What is Helicone?

Helicone is an open-source LLM observability platform that works as a proxy — developers route their LLM API calls through Helicone's gateway with a single URL change, and it automatically logs every request, tracks cost and latency, enables prompt caching, and provides rate limiting. ...

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Starts from Freefree, also offers free forever plan

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9.0

SpotScore

LangSmith logo

LangSmith

LLM observability and evaluation platform for tracing, testing, and monitoring AI applications

Best for: SMB teams

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4.5

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What is LangSmith?

LangSmith is the LLMOps observability and evaluation platform built by LangChain for teams developing production LLM applications. It provides tracing, debugging, and evaluation for any LLM application — not just LangChain ones. Developers use LangSmith to trace every LLM call and tool ...

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Starts from Freefree, also offers free forever plan

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Traceloop - Logo

Traceloop

OpenTelemetry-native LLM tracing via OpenLLMetry

Best for: SMB teams · Mid-market · Enterprise

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What is Traceloop?

Traceloop provides LLM observability built on OpenLLMetry, its open-source OpenTelemetry extension for generative AI. Because the instrumentation is standard OpenTelemetry, traces flow into existing observability backends such as Datadog, Honeycomb or Grafana rather than requiring a separate ...

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Traceloop offers custom pricing plan

Opik - Logo

Opik

Open-source LLM tracing, evaluation and production monitoring

Best for: SMB teams · Mid-market · Enterprise

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What is Opik?

Opik is Comet's open-source platform for tracing, evaluating and monitoring LLM applications, covering development-time experimentation and production monitoring in one tool. It records traces across chains and agents, supports LLM-as-judge and heuristic evaluators, and can gate CI on ...

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Opik offers custom pricing plan

Arize Phoenix - Logo

Arize Phoenix

Open-source LLM tracing and evaluation, runs locally

Best for: SMB teams · Mid-market · Enterprise

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What is Arize Phoenix?

Phoenix is Arize's open-source observability and evaluation tool for LLM applications, built on OpenTelemetry so traces are portable rather than locked to one vendor. It runs locally in a notebook or as a self-hosted service, capturing spans across retrieval, prompting and tool calls, and ...

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Arize Phoenix offers custom pricing plan

Patronus AI - Logo

Patronus AI

Automated evaluation and failure detection for LLM systems

Best for: SMB teams · Mid-market · Enterprise

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What is Patronus AI?

Patronus AI focuses on automated evaluation of LLM systems, scoring outputs for hallucination, safety and domain-specific criteria using purpose-trained evaluator models rather than general-purpose LLM judging. It supports adversarial test generation to find failures before release and ...

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Patronus AI offers custom pricing plan

Lunary - Logo

Lunary

Open-source LLM analytics, tracing and prompt management

Best for: SMB teams · Mid-market · Enterprise

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What is Lunary?

Lunary is an open-source observability platform for LLM applications, covering request logging, tracing across chains and agents, prompt versioning and per-user analytics. It supports self-hosting and includes guardrails for detecting problematic content. It is positioned for teams that want ...

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Lunary offers custom pricing plan

TruLens - Logo

TruLens

Open-source evaluation and tracing for LLM apps and agents

Best for: SMB teams · Mid-market · Enterprise

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What is TruLens?

TruLens is an open-source library for evaluating and tracing LLM applications, built around programmatic feedback functions that score outputs for groundedness, context relevance and answer relevance — the triad it uses to diagnose retrieval-augmented generation. Instrumentation is added in ...

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TruLens offers custom pricing plan

HoneyHive - Logo

HoneyHive

Tracing, evaluation and prompt management for production AI

Best for: SMB teams · Mid-market · Enterprise

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What is HoneyHive?

HoneyHive provides observability and evaluation for production AI applications, combining distributed tracing across agent steps, online and offline evaluation, dataset curation from real traffic, and prompt management in one platform. Curating evaluation datasets directly from production ...

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HoneyHive offers custom pricing plan

Freeplay - Logo

Freeplay

Prompt experimentation and evaluation for cross-functional AI teams

Best for: SMB teams · Mid-market · Enterprise

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What is Freeplay?

Freeplay is an operations platform for teams building AI features, covering prompt management and versioning, batch testing, human review workflows and production monitoring. Its emphasis is collaboration between engineers and the domain experts who judge whether output is actually good, giving ...

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Freeplay offers custom pricing plan

Maxim AI - Logo

Maxim AI

End-to-end simulation, evaluation and observability for AI agents

Best for: SMB teams · Mid-market · Enterprise

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What is Maxim AI?

Maxim AI covers the agent lifecycle from prompt experimentation through simulation and evaluation to production observability. Its simulation capability runs agents against generated user personas and scenarios to surface multi-turn failures that single-prompt evaluation misses — an agent can ...

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Maxim AI offers custom pricing plan

Portkey - Logo

Portkey

AI gateway with routing, caching, guardrails and observability

Best for: SMB teams · Mid-market · Enterprise

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What is Portkey?

Portkey is a gateway that sits between an application and model providers, adding routing and automatic fallback across models, semantic caching, rate limiting, guardrails and cost tracking, with observability over every request. Because it sits in the request path it captures traces without ...

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Portkey offers custom pricing plan

LangWatch - Logo

LangWatch

Open-source agent testing, evaluation and monitoring

Best for: SMB teams · Mid-market · Enterprise

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What is LangWatch?

LangWatch provides testing, evaluation and monitoring for LLM agents, with tracing across agent steps, automated evaluation including scenario-based agent testing, and prompt optimisation using DSPy. It is open-source with a self-hosted option and is framework-agnostic across common agent ...

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LangWatch offers custom pricing plan

Galileo logo

Galileo

AI observability and evaluation platform to evaluate, monitor, and protect GenAI applications and agents at enterprise scale

Best for: Mid-market · Enterprise

Try for Free

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What is Galileo?

Galileo is an LLM evaluation and observability platform for testing, monitoring, and guardrailing generative AI applications and agents. It captures traces from an application and scores them using its proprietary evaluation models against research-backed metrics, converting offline evals into ...

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Braintrust (AI Observability) logo

Braintrust (AI Observability)

The AI observability platform for building quality AI products

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Braintrust (AI Observability)?

Braintrust is an evaluation and observability platform for teams building production LLM applications and agents. It lets engineers log and trace LLM calls with latency, token, and cost metrics, run structured evals against datasets to score output quality, and replay logged production traces ...

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Athina AI

Athina AI

Evaluation and monitoring for LLM applications with a self-hosted option

Best for: Mid-market · Enterprise

Try for Free

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What is Athina AI?

Athina AI provides evaluation and monitoring for LLM applications, with a library of preset evaluators, support for custom ones, and dataset management for running experiments before shipping a prompt or model change. It offers a self-hosted deployment so prompts and completions stay inside the ...

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Athina AI offers custom pricing plan

Confident AI

Confident AI

Evaluation platform built on the DeepEval open-source framework

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Confident AI?

Confident AI is the platform built around DeepEval, an open-source evaluation framework that treats LLM testing like unit testing — assertions over metrics such as faithfulness, answer relevance and contextual precision, runnable in CI. The hosted platform adds dataset curation, regression ...

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Starts from $39.00/month when Billed Yearly, also offers free forever plan

PromptLayer

PromptLayer

Revolutionize your GPT requests with PromptLayer.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is PromptLayer?

Unveiling PromptLayer, the pioneering platform tailored for prompt engineers. This innovative tool is tailored to tackle the complexities that accompany managing GPT requests, marking a paradigm shift in how you analyze, troubleshoot, and delve into these requests. With PromptLayer, you wield ...

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Comet

Comet

Accelerate your model development with Comet.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Comet?

Comet is a machine learning experiment tracking and model monitoring platform that integrates with any ML library via a single line of code. It covers the full ML lifecycle from experiment management to production monitoring, and works on both local machines and cloud environments. Data ...

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Starts from $179.00/user / month when Billed Yearly, also offers free forever plan

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