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List of Customer Success Software

What is Customer Success Software?

Customer success software is solutions that automate, delegate and improve customer retention. Despite the fact that it is not a new concept, customer success software is still on the threshold of many small business owners. The success of a company is inextricably linked to the success of its...  Read more

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Researched and Edited by Rajat Gupta

Last updated: May 2025

Customer Success Software overview

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page-author

Researched and Edited by Rajat Gupta

Last updated: May 2025

Unique Features

  • Contact Management

  • Project Management

  • Document Management

  • Task Management

+ 6 more

Pricing

  • 33% Software offers Free Trial

  • 18% Software offers Freemium

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Showing 21-40 out of 73

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List of the Top Customer Success Software as of May 2025

Crewcharge - Customer Success Software

Crewcharge

Cultivate loyalty with personalized marketing.

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Product Description

Meet Crewcharge – the ultimate customer success platform for SaaS companies. It empowers you to understand and cater to the unique needs of your customers by creating personalized marketing workflows based on their behavior. With a 10X customer retention rate, Crewcharge not only educates and ...

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Pricing

Free Trial available

Starts from $49/Month

MetricsFlare - Customer Success Software

MetricsFlare

Transform feedback into success with MetricsFlare.

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Product Description

Introducing MetricsFlare, the ultimate customer success analytics tool from our SMART Survey platform. Our platform is specifically designed to gather and analyze customer feedback, providing comprehensive reports to help you learn and take action. We've partnered with Zendesk to seamlessly ...

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Pricing

Free Trial available, Try Now

Starts from $29/Month when Billed Yearly

Deep Talk - Customer Success Software

Deep Talk

Uncovering insights from written conversations, effortlessly.

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Product Description

Deep Talk is the ultimate solution for transforming your written communications into valuable insights. With its user-friendly interface, converting texts from chats, emails, social media, and surveys into actionable information has never been easier. Specifically designed for marketing and ...

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Pricing

Starts from $85/Month when Billed Yearly, also offers free forever plan

Upwere - Customer Success Software

Upwere

Improve your product and impress your customers.

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Product Description

Upwere is a powerful SaaS aggregator that helps businesses gather valuable feedback and enhance their customers' success. Gone are the days of taking risks and investing in features blindly. With Upwere, you can directly ask your users what they want and build your product publicly. The ...

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Pricing

Starts from $1.70/Month when Billed Yearly

CogniSaaS - Customer Success Software

CogniSaaS

Empowering customer-centricity for streamlined success.

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Product Description

CogniSaaS is a powerful platform built for streamlining customer onboarding and delivery processes. With a customer-centric approach, it enables collaboration between customers and internal stakeholders while reducing time-to-value. Designed for enterprise software companies, CogniSaaS aims to ...

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Pricing

Free Trial available, Try Now

CogniSaaS offers custom pricing plan

Pros & Cons

  • Helps to track all of your projects under one roof, enhancing project management efficiency.

  • User-friendly interface that is easy to navigate and provides quick access to project details.

  • Customizable features allow tailoring to individual preferences, improving user experience.

  • Provides insights and real-time updates on project status, facilitating informed decision-making.

  • Some users may find the tool overwhelming due to the richness of features and customizations without sufficient guidance.

  • Limited availability of additional apps and connectors in the Marketplace, restricting advanced functionality expansion opportunities.

Empathy Logic - Customer Success Software

Empathy Logic

Empathize, automate, and achieve your marketing goals.

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Product Description

Empathy Logic, a premier marketing technology partner, is the go-to platform for seamless customer data integration and marketing automation. This innovative SaaS solution, known as Empathy Logic Cloud (ELC), effortlessly combines client ERP and SaaS application data to revolutionize lifecycle ...

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Pricing

Empathy Logic offers custom pricing plan

Cordlogue - Customer Success Software

Cordlogue

Streamline your customer success strategy with Cordlogue.

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Product Description

Cordlogue, the intelligent customer success software, is a cloud-based platform designed for SaaS Aggregators. It enables customer success teams to streamline their customer engagement process by utilizing comprehensive data insights. Not only does it improve customer retention, but it also ...

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Pricing

Cordlogue offers custom pricing plan

Churnly - Customer Success Software

Churnly

Don't let churn ruin your bottom line.

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Product Description

Say goodbye to customer churn with Churnly – the ultimate solution for predicting, analyzing, and preventing churn. This powerful software utilizes artificial intelligence to gather customer data and accurately predict which customers are at risk of churning at any stage of their journey. It ...

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Pricing

Churnly offers custom pricing plan

Centriam - Customer Success Software

Centriam

Empower your customer success with Centriam.

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Product Description

Centriam is an advanced software solution designed for B2C companies looking to improve their customer retention and base management. With its cutting-edge features, Centriam streamlines the process of managing and retaining customers, making it an essential tool for businesses to reduce churn ...

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Pricing

Centriam offers custom pricing plan

Ackee - Customer Success Software

Ackee

Optimize customer success, boost productivity, prevent churn.

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Product Description

Introducing Ackee: the ultimate solution for streamlining customer success workflows, boosting productivity, and staying one step ahead of churn. This powerful SaaS aggregator tool empowers businesses to gain valuable insights from customer data, providing simple yet effective tools to ...

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Pricing

Free Trial available

Ackee offers custom pricing plan

Vockam - Customer Success Software

Vockam

Unlock your key accounts potential with Vockam.

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Product Description

Vockam is a revolutionary tool designed for modern Key Account Management (KAM). With a strong focus on customer satisfaction, Vockam empowers businesses to foster healthy and efficient relationships with their key accounts. Our customer-obsessed approach allows for better communication and ...

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Pricing

Vockam offers custom pricing plan

Skalin - Customer Success Software

Skalin

Revolutionize your business with Skalin.

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Product Description

Skalin: The Perfect Tool for Startups and EnterprisesLeena AI's Skalin is the ideal platform for startups and enterprises alike. With a focus on customer health, this versatile platform provides real-time alerts to help businesses be more proactive and save time. By utilizing Skalin, teams can ...

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Pricing

Free Trial available

Skalin offers custom pricing plan

Ringorang - Customer Success Software

Ringorang

Transforming training, driving results.

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4.5

(1)

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Product Description

Introducing Ringorang, the ultimate Business Performance Enablement Software. Our innovative platform transforms workplace training, driving tangible results by fostering lasting changes in employee conduct. By leveraging microlearning and gamification, Ringorang offers a fun and engaging ...

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Pricing

Ringorang offers custom pricing plan

Freshdesk Customer Success - Customer Success Software

Freshdesk Customer Success

Retain and delight customers with Freshdesk Customer Success.

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Product Description

Introducing Freshdesk Customer Success – the ultimate solution for businesses looking to win and retain customers. This powerful customer success management software is designed specifically for software and subscription companies, helping them to prevent customer churn and strengthen ...

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Pricing

Starts from $79/User/Month when Billed Yearly

CustomerLobby - Customer Success Software

CustomerLobby

Maximize marketing, boost profits with CustomerLobby.

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Product Description

CustomerLobby streamlines your marketing efforts to get the best results for your business. Our innovative software knows what strategies work in various industries like HVAC, plumbing, and carpet cleaning. With us, you can stop wasting money on ineffective marketing tactics and instead focus ...

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Pricing

Starts from $299/Month

Gleantap - Customer Success Software

Gleantap

Boost your fitness franchise with personalized engagement.

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Product Description

Gleantap is the ultimate solution for fitness franchise clubs and studios. It revolutionizes the traditional customer experience by predicting their behavior and engaging them through automated messaging and personalized human outreach. This innovative platform includes a comprehensive set of ...

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Pricing

Starts from $99/Month

Sarbacane - Customer Success Software

Sarbacane

Boost your marketing game with Sarbacane.

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Product Description

Sarbacane is the go-to software for Email & SMS Marketing. It aids in achieving business growth and effective communication. The software is designed to provide personalized assistance for the success of campaigns. With its high-quality software solution and tailored support, it ensures a ...

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Pricing

Sarbacane offers custom pricing plan

Headway APP - Customer Success Software

Headway APP

Stay updated, stay ahead with Headway App.

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2.7

(11)

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Product Description

Introducing Headway App – the ultimate solution for keeping your customers informed about product updates. With the tagline "Keep customers in the loop about product", this innovative software offers a comprehensive changelog for your product. It's packed with top-notch features such as ...

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Pricing

Starts from $29/Month, also offers free forever plan

ServiceSource - Customer Success Software

ServiceSource

Unlock your B2B potential with ServiceSource.

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3.3

(3)

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Product Description

ServiceSource is a renowned B2B Customer Journey Experience Solution that helps businesses transform their digital sales and customer success processes. As a global provider of outsourced go-to-market services, ServiceSource accelerates B2B sales and drives customer retention and renewal ...

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Pricing

ServiceSource offers custom pricing plan

Quala - Customer Success Software

Quala

Revolutionize customer success with cutting-edge technology.

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Product Description

Introducing Quala - the ultimate solution for Customer Success. This groundbreaking technology not only quantifies customer feedback and team interactions, but also tracks customer behavior to help businesses make informed decisions and automate customer workflows. With Quala, enhance your ...

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Pricing

Quala offers custom pricing plan

Customer Success Software Buyer's Guide

How To Choose The Best Customer Success Software

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].